NO TIME TO CALL? SEND US A TEXT INSTEAD! | PRICE MATCH GUARANTEE | NO SALES TAX OUTSIDE GA* | MILITARY/VETERAN DISCOUNTS AVAILABLE
NO TIME TO CALL? SEND US A TEXT INSTEAD! | PRICE MATCH GUARANTEE | NO SALES TAX OUTSIDE GA* | MILITARY/VETERAN DISCOUNTS AVAILABLE
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Olympic Kilns FL36E Large Capacity Kiln

$22,361.50
✎ Made to Order

Built for You — Lead Times Up to 12 Weeks

This kiln is made to order and may take up to 12 weeks to ship. Lead times vary — we recommend confirming availability before purchase. Contact us to confirm your lead time →

⚡ State Requirement

Solid State Relay Required in Select States

Large Capacity Kilns shipping to CA, IL, CT, MN, ME, MA, NH, NY, RI, and VT must be equipped with a solid state relay. If not selected at checkout, pricing will be applied at the time of order. For all other locations, a solid state relay is a recommended but optional upgrade.

No Sales Tax Outside GA
Military Discount Available for Veterans
Made in the USA
Talk to a Specialist: (470) 264-3563

Get a Free Shipping Quote

Large capacity kilns require a custom freight quote based on your location and delivery requirements. Fill out the form below and we'll get back to you promptly.

Property Type *

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Optional Upgrades & Add-ons

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(470) 264-3563 — Mon–Fri, 9am–5pm ET

Olympic Kilns  ·  Electric Kiln  ·  Large Capacity Front-Loading Olympic Kilns FL36E Large Capacity Kiln Model FL36E · 240V or 208V · 38" W x 38" D x 45" H · 36 Cu. Ft. · Fires to Cone 10 / 2350°F The FL36E is Olympic's largest front-loading production kiln, delivering 36 cubic feet of firing capacity for schools, studios, and small production potteries. With a spacious 38" x 38" x 45" chamber, this workhorse kiln handles everything from classroom glazing schedules to commercial production runs. Built with a welded heavy angle iron frame, stainless steel jacket, and dedicated breaker box, it's engineered for years of reliable high-fire service.
Max TempCone 10 / 2350°F
Chamber36 Cu. Ft.
Voltage240V or 208V
Loading StyleFront-Loading
What’s included
Bartlett V6-CF / RTC-1000 digital controller12-key digital controller with multiple ramp-hold programs, delay start, preheat, cone offset, and skip step features for precise firings every time. Includes a cone table for easy temperature and cone number reference and the ability to review firing profiles before or during the firing.
Welded heavy angle iron frameIndustrial-grade welded frame construction provides structural integrity for years of production use. This heavy-duty frame prevents warping and ensures consistent firing performance even with daily operation.
Stainless steel jacketDurable stainless steel exterior resists corrosion and maintains a professional appearance in studio or classroom environments. The robust jacket also provides excellent insulation efficiency and heat retention.
Pilot lightIlluminated indicator lets you know at a glance when the kiln is powered on and actively firing. Essential safety feature for busy production environments and shared studio spaces.
Dedicated breaker boxBuilt-in breaker box provides easy access for electrical service, enhanced safety features, and lockout capability. Simplifies installation and ensures safe operation in compliance with electrical codes.
Front-loading swing doorStandard front-loading design with a swing-open door allows shelving to load directly into the chamber for efficient workflow. Easier loading and unloading compared to top-loading kilns of this size.
Technical specifications
ModelFL36E
Inside dimensions38" W x 38" D x 45" H
Cubic feet36 cu. ft.
Maximum temperatureCone 10 — 2350°F / 1288°C
Voltage240V or 208V, single phase
AmperageApproximately 150-180 amps (consult factory specs for exact requirements)
Controller (standard)Bartlett 12-key digital V6-CF or RTC-1000
Loading styleFront-loading swing door
Estimated shipping weightApproximately 2,800-3,200 lbs
Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers — Peach State Pottery is an authorized Olympic Kilns dealer.
Optional accessories
Solid state relayIncredibly tight temperature control, longer element life, lower energy bills, and no moving parts to wear out. Highly recommended for production use.
Furniture kit4 layers of shelving, assorted posts, and a 5 lb bag of kiln wash sized for this kiln’s chamber. Order with the kiln to avoid separate shipping charges.
Genesis touchscreen controllerUpgrade from the standard V6-CF to Bartlett’s touchscreen interface with expanded program storage for complex production schedules.
Type S thermocouplePlatinum thermocouple for greater accuracy and longer lifespan than standard Type K. Recommended for high-fire production work.
Vent systemDowndraft venting improves air quality, extends element life, and produces more even temperatures. Strongly recommended for indoor installations.
480V optionFor facilities running 480V three-phase service, this kiln can be configured to match your existing electrical infrastructure.
Common questions
Do I need an electrician to install this kiln?Yes, absolutely. The FL36E requires a dedicated 240V or 208V circuit with approximately 150-180 amp service and must be installed by a licensed electrician in compliance with local electrical codes. This is not a plug-in kiln—professional hardwired installation is required for safe operation and to maintain your warranty.
What comes in the furniture kit for this kiln?The Large Capacity furniture kit provides 4 complete layers of shelving sized for the 38" x 38" chamber, assorted posts for stacking configurations, and a 5 lb bag of kiln wash. You can also build a custom furniture package with the exact shelf and post quantities you need for your specific production workflow.
How much production work can this kiln handle?With 36 cubic feet of capacity, the FL36E is built for serious production work—schools running multiple firings per week, small production potteries, or busy community studios. The heavy-duty construction, stainless steel jacket, and industrial frame are designed to withstand daily use over many years of service.
Should I add a solid state relay?For a production kiln of this size, yes—we strongly recommend it. Solid state relays provide tighter temperature control for more consistent results, extend element life through smoother power cycling, reduce your electric bill, and last the lifetime of the kiln with no moving parts to replace. It's the best investment you can make in long-term reliability.
Does buying from Peach State Pottery affect my warranty?No. We are an authorized Olympic Kilns dealer. Your one-year warranty is fully valid and you have direct access to Olympic’s factory support team. Buying from an unauthorized seller or the used market can void your warranty entirely.
Not sure if the FL36E is right for your production needs? We’re authorized Olympic Kilns dealers based in Atlanta. Call, email, or chat — we’ll give you a straight answer about electrical requirements, sizing, and accessories before you spend a dollar.
Talk to an expert →
Description
Olympic Kilns  ·  Electric Kiln  ·  Large Capacity Front-Loading Olympic Kilns FL36E Large Capacity Kiln Model FL36E · 240V or 208V · 38" W x 38" D x 45" H · 36 Cu. Ft. · Fires to Cone 10 / 2350°F The FL36E is Olympic's largest front-loading production kiln, delivering 36 cubic feet of firing capacity for schools, studios, and small production potteries. With a spacious 38" x 38" x 45" chamber, this workhorse kiln handles everything from classroom glazing schedules to commercial production runs. Built with a welded heavy angle iron frame, stainless steel jacket, and dedicated breaker box, it's engineered for years of reliable high-fire service. Max TempCone 10 / 2350°F Chamber36 Cu. Ft. Voltage240V or 208V Loading StyleFront-Loading What’s included Bartlett V6-CF / RTC-1000 digital controller12-key digital controller with multiple ramp-hold programs, delay start, preheat, cone offset, and skip step features for precise firings every time. Includes a cone table for easy temperature and cone number reference and the ability to review firing profiles before or during the firing. Welded heavy angle iron frameIndustrial-grade welded frame construction provides structural integrity for years of production use. This heavy-duty frame prevents warping and ensures consistent firing performance even with daily operation. Stainless steel jacketDurable stainless steel exterior resists corrosion and maintains a professional appearance in studio or classroom environments. The robust jacket also provides excellent insulation efficiency and heat retention. Pilot lightIlluminated indicator lets you know at a glance when the kiln is powered on and actively firing. Essential safety feature for busy production environments and shared studio spaces. Dedicated breaker boxBuilt-in breaker box provides easy access for electrical service, enhanced safety features, and lockout capability. Simplifies installation and ensures safe operation in compliance with electrical codes. Front-loading swing doorStandard front-loading design with a swing-open door allows shelving to load directly into the chamber for efficient workflow. Easier loading and unloading compared to top-loading kilns of this size. Technical specifications ModelFL36E Inside dimensions38" W x 38" D x 45" H Cubic feet36 cu. ft. Maximum temperatureCone 10 — 2350°F / 1288°C Voltage240V or 208V, single phase AmperageApproximately 150-180 amps (consult factory specs for exact requirements) Controller (standard)Bartlett 12-key digital V6-CF or RTC-1000 Loading styleFront-loading swing door Estimated shipping weightApproximately 2,800-3,200 lbs Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers — Peach State Pottery is an authorized Olympic Kilns dealer. Optional accessories Solid state relayIncredibly tight temperature control, longer element life, lower energy bills, and no moving parts to wear out. Highly recommended for production use. Furniture kit4 layers of shelving, assorted posts, and a 5 lb bag of kiln wash sized for this kiln’s chamber. Order with the kiln to avoid separate shipping charges. Genesis touchscreen controllerUpgrade from the standard V6-CF to Bartlett’s touchscreen interface with expanded program storage for complex production schedules. Type S thermocouplePlatinum thermocouple for greater accuracy and longer lifespan than standard Type K. Recommended for high-fire production work. Vent systemDowndraft venting improves air quality, extends element life, and produces more even temperatures. Strongly recommended for indoor installations. 480V optionFor facilities running 480V three-phase service, this kiln can be configured to match your existing electrical infrastructure. Common questions Do I need an electrician to install this kiln?Yes, absolutely. The FL36E requires a dedicated 240V or 208V circuit with approximately 150-180 amp service and must be installed by a licensed electrician in compliance with local electrical codes. This is not a plug-in kiln—professional hardwired installation is required for safe operation and to maintain your warranty. What comes in the furniture kit for this kiln?The Large Capacity furniture kit provides 4 complete layers of shelving sized for the 38" x 38" chamber, assorted posts for stacking configurations, and a 5 lb bag of kiln wash. You can also build a custom furniture package with the exact shelf and post quantities you need for your specific production workflow. How much production work can this kiln handle?With 36 cubic feet of capacity, the FL36E is built for serious production work—schools running multiple firings per week, small production potteries, or busy community studios. The heavy-duty construction, stainless steel jacket, and industrial frame are designed to withstand daily use over many years of service. Should I add a solid state relay?For a production kiln of this size, yes—we strongly recommend it. Solid state relays provide tighter temperature control for more consistent results, extend element life through smoother power cycling, reduce your electric bill, and last the lifetime of the kiln with no moving parts to replace. It's the best investment you can make in long-term reliability. Does buying from Peach State Pottery affect my warranty?No. We are an authorized Olympic Kilns dealer. Your one-year warranty is fully valid and you have direct access to Olympic’s factory support team. Buying from an unauthorized seller or the used market can void your warranty entirely. Not sure if the FL36E is right for your production needs? We’re authorized Olympic Kilns dealers based in Atlanta. Call, email, or chat — we’ll give you a straight answer about electrical requirements, sizing, and accessories before you spend a dollar. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Description
Olympic Kilns  ·  Electric Kiln  ·  Large Capacity Front-Loading Olympic Kilns FL36E Large Capacity Kiln Model FL36E · 240V or 208V · 38" W x 38" D x 45" H · 36 Cu. Ft. · Fires to Cone 10 / 2350°F The FL36E is Olympic's largest front-loading production kiln, delivering 36 cubic feet of firing capacity for schools, studios, and small production potteries. With a spacious 38" x 38" x 45" chamber, this workhorse kiln handles everything from classroom glazing schedules to commercial production runs. Built with a welded heavy angle iron frame, stainless steel jacket, and dedicated breaker box, it's engineered for years of reliable high-fire service. Max TempCone 10 / 2350°F Chamber36 Cu. Ft. Voltage240V or 208V Loading StyleFront-Loading What’s included Bartlett V6-CF / RTC-1000 digital controller12-key digital controller with multiple ramp-hold programs, delay start, preheat, cone offset, and skip step features for precise firings every time. Includes a cone table for easy temperature and cone number reference and the ability to review firing profiles before or during the firing. Welded heavy angle iron frameIndustrial-grade welded frame construction provides structural integrity for years of production use. This heavy-duty frame prevents warping and ensures consistent firing performance even with daily operation. Stainless steel jacketDurable stainless steel exterior resists corrosion and maintains a professional appearance in studio or classroom environments. The robust jacket also provides excellent insulation efficiency and heat retention. Pilot lightIlluminated indicator lets you know at a glance when the kiln is powered on and actively firing. Essential safety feature for busy production environments and shared studio spaces. Dedicated breaker boxBuilt-in breaker box provides easy access for electrical service, enhanced safety features, and lockout capability. Simplifies installation and ensures safe operation in compliance with electrical codes. Front-loading swing doorStandard front-loading design with a swing-open door allows shelving to load directly into the chamber for efficient workflow. Easier loading and unloading compared to top-loading kilns of this size. Technical specifications ModelFL36E Inside dimensions38" W x 38" D x 45" H Cubic feet36 cu. ft. Maximum temperatureCone 10 — 2350°F / 1288°C Voltage240V or 208V, single phase AmperageApproximately 150-180 amps (consult factory specs for exact requirements) Controller (standard)Bartlett 12-key digital V6-CF or RTC-1000 Loading styleFront-loading swing door Estimated shipping weightApproximately 2,800-3,200 lbs Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers — Peach State Pottery is an authorized Olympic Kilns dealer. Optional accessories Solid state relayIncredibly tight temperature control, longer element life, lower energy bills, and no moving parts to wear out. Highly recommended for production use. Furniture kit4 layers of shelving, assorted posts, and a 5 lb bag of kiln wash sized for this kiln’s chamber. Order with the kiln to avoid separate shipping charges. Genesis touchscreen controllerUpgrade from the standard V6-CF to Bartlett’s touchscreen interface with expanded program storage for complex production schedules. Type S thermocouplePlatinum thermocouple for greater accuracy and longer lifespan than standard Type K. Recommended for high-fire production work. Vent systemDowndraft venting improves air quality, extends element life, and produces more even temperatures. Strongly recommended for indoor installations. 480V optionFor facilities running 480V three-phase service, this kiln can be configured to match your existing electrical infrastructure. Common questions Do I need an electrician to install this kiln?Yes, absolutely. The FL36E requires a dedicated 240V or 208V circuit with approximately 150-180 amp service and must be installed by a licensed electrician in compliance with local electrical codes. This is not a plug-in kiln—professional hardwired installation is required for safe operation and to maintain your warranty. What comes in the furniture kit for this kiln?The Large Capacity furniture kit provides 4 complete layers of shelving sized for the 38" x 38" chamber, assorted posts for stacking configurations, and a 5 lb bag of kiln wash. You can also build a custom furniture package with the exact shelf and post quantities you need for your specific production workflow. How much production work can this kiln handle?With 36 cubic feet of capacity, the FL36E is built for serious production work—schools running multiple firings per week, small production potteries, or busy community studios. The heavy-duty construction, stainless steel jacket, and industrial frame are designed to withstand daily use over many years of service. Should I add a solid state relay?For a production kiln of this size, yes—we strongly recommend it. Solid state relays provide tighter temperature control for more consistent results, extend element life through smoother power cycling, reduce your electric bill, and last the lifetime of the kiln with no moving parts to replace. It's the best investment you can make in long-term reliability. Does buying from Peach State Pottery affect my warranty?No. We are an authorized Olympic Kilns dealer. Your one-year warranty is fully valid and you have direct access to Olympic’s factory support team. Buying from an unauthorized seller or the used market can void your warranty entirely. Not sure if the FL36E is right for your production needs? We’re authorized Olympic Kilns dealers based in Atlanta. Call, email, or chat — we’ll give you a straight answer about electrical requirements, sizing, and accessories before you spend a dollar. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563