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Olympic 1214-120HE Electric Kiln

Olympic 1214-120HE Electric Kiln

by Olympic Kilns
Save $111.00
$2,155.00
$2,044.00
Authorized Olympic Kilns Dealer
🚚 Free Freight Delivery Included
Ships to the contiguous U.S. with no freight charge at checkout. Liftgate delivery is included free. Only very remote locations, islands, or limited-access addresses may require a fee — we always confirm before processing.
No sales tax outside Georgia  ·  No hidden charges after ordering
★
Best for
Serious hobbyists, home studio potters, and small production studios who need a reliable, high-fire American-made kiln with full manufacturer support and room to grow.
🔨 Lead time
8–12 weeks
Made to order — built to your exact voltage and controller selections after ordering.
✓ Warranty
Manufacturer warranty
Full coverage included. We are here if anything goes wrong.
⚡
Need it sooner? Quick-Ship models ship in 2–3 weeks
Pre-configured — no waiting on custom builds
View Quick-Ship
✓ Why buy from Peach State Pottery?
★ Authorized Olympic Kilns Dealer
★ No sales tax outside Georgia
★ Free shipping included
★ Real support before & after order
★ Military discount for veterans
★ We are here if anything goes wrong
Call or text us:✆ (470) 264-3563
⏱
Production batches fill quickly
Olympic kilns are made to order. Placing your order now secures your spot in the current production batch and locks in today’s pricing. Lead times can extend during busy periods.
Have questions before you order?
Call or text us at (470) 264-3563 — we will help confirm the right setup for your studio.
✆ Call or text us ✉ Save 3% with wire transfer

Notify me when back in stock

Olympic Kilns · Electric Kiln · 120-Volt High-Fire Olympic 1214-120HE Electric Kiln Model 1214-120HE · 120V · 11.25″ W × 13.5″ D · 0.75 cu ft · Cone 10 / 2350°F The 1214-120HE is the largest 120-volt kiln available that fires to Cone 10, eliminating the need for dedicated 240V wiring in smaller studios. This stackable model features 3-inch thick brick insulation and the KilnStar digital controller, delivering true high-fire performance from a standard household outlet. Ideal for potters, ceramicists, and educational spaces where electrical upgrades aren't feasible but professional results are non-negotiable.
Max temperatureCone 10 / 2350°F
Firing chamber11.25″ W × 13.5″ D
Power requirement120V / 20A circuit
Brick thickness3″ insulation
What’s included
KilnStar digital controller Pre-programmed with Cone-Fire and Ramp-Hold modes for precise firing schedules
3-inch brick insulation Extra-thick refractory brick enables high-fire performance on 120V power
Stackable design Modular construction allows disassembly for transport and storage
Stainless steel jacket Durable exterior protects insulation and elements from damage
Metal stand with casters Rolling stand elevates kiln to working height and enables easy repositioning
Balanced element design Precision-wound elements ensure even heat distribution throughout firing chamber
Pilot light indicator Visual confirmation of power status and firing operation
Type K thermocouple Standard high-temperature sensor for accurate temperature monitoring
Technical specifications
ModelOlympic 1214-120HE
Interior dimensions11.25″ diameter × 13.5″ depth
Firing chamber capacity0.75 cubic feet
Brick thickness3 inches
Maximum temperatureCone 10 / 2350°F
Voltage120V single-phase
Amperage20 amps
Wattage2400 watts
Circuit breaker required20-amp dedicated circuit
Plug configurationNEMA 5-20P (120V/20A)
Wire gauge required12 AWG copper wire minimum
Element typeAPM high-temperature balanced elements
ControllerKilnStar digital with Cone-Fire and Ramp-Hold
ThermocoupleType K (standard)
ConstructionStackable sectional design
Shipping weightApproximately 130 lbs
Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers.
Optional accessories
Solid State Relay upgrade Extends element life and reduces electrical noise during firing cycles
Furniture kit Kiln shelves, posts, and stilts sized specifically for this chamber
Orton Kilnvent downdraft system OSHA-compliant ventilation removes fumes and maintains studio air quality
Lid lift mechanism Spring-assisted lifting reduces strain when loading and unloading
Power interrupt safety module Automatically restarts firing program after brief power outages
Type S thermocouple upgrade Higher accuracy temperature sensing for critical glaze work
Emergency parts kit Replacement thermocouple, fuses, and critical components for quick repairs
Controller upgrade
Genesis Touchscreen — Bartlett InstrumentsRecommended
The Genesis touchscreen controller brings precision firing control and wireless monitoring to your Olympic kiln. Its 4.3-inch full-color display and intuitive interface make complex firing schedules simple to program and execute.
  • Full-color touchscreen with graphical firing curves and real-time monitoring
  • WiFi-enabled remote monitoring via smartphone or tablet app
  • Pre-loaded firing programs for ceramics, glass, and specialty applications
  • Customizable alarms and email notifications for firing milestones
  • USB data logging for quality control and firing documentation
  • Built-in diagnostic tools and element testing routines
Common questions
Can I plug this kiln into a regular wall outlet?
The 1214-120HE requires a dedicated 20-amp, 120-volt circuit with a NEMA 5-20R receptacle. While this uses standard 120V household power, most wall outlets are 15-amp circuits. You'll need a licensed electrician to install a dedicated 20-amp circuit with 12-gauge copper wire. This is significantly simpler and less expensive than the 240V circuits required by most high-fire kilns.
Does this kiln come with kiln shelves and posts?
No, furniture (shelves, posts, and stilts) is sold separately. The 11.25″ diameter chamber accommodates 10.5″ round shelves or custom-cut square shelves. We recommend purchasing a furniture kit designed specifically for this kiln size to maximize usable chamber space and ensure proper stacking height.
How long does it take to fire to Cone 10 on 120 volts?
Firing times are longer than 240V kilns due to the lower wattage (2400W). Expect 10–14 hours for a bisque firing and 12–16 hours for a Cone 10 glaze firing, depending on load density and programmed ramp rates. The extra-thick 3-inch brick insulation is critical for reaching high-fire temperatures on 120V power.
What is covered under the Olympic kiln warranty?
Olympic provides a one-year limited warranty covering defects in materials and workmanship. The warranty must be registered within 30 days of delivery and is valid only on kilns purchased through authorized dealers like Peach State Pottery. Consumable components like elements, thermocouples, and brick are excluded from warranty coverage.
Is this kiln suitable for ceramic sculpture or production pottery?
The 1214-120HE is best suited for test tiles, small production work, jewelry components, and sculptural pieces under 11″ tall. The 0.75 cubic foot chamber limits production capacity, but the Cone 10 capability makes it invaluable for glaze testing and small batch work where 240V power isn't available. For full production needs, consider a larger 240V model.
Not sure if the Olympic 1214-120HE is the right kiln for your space? Our team can help you evaluate electrical requirements, firing capacity needs, and optional accessories.
Talk to an expert →
Description
Olympic Kilns · Electric Kiln · 120-Volt High-Fire Olympic 1214-120HE Electric Kiln Model 1214-120HE · 120V · 11.25″ W × 13.5″ D · 0.75 cu ft · Cone 10 / 2350°F The 1214-120HE is the largest 120-volt kiln available that fires to Cone 10, eliminating the need for dedicated 240V wiring in smaller studios. This stackable model features 3-inch thick brick insulation and the KilnStar digital controller, delivering true high-fire performance from a standard household outlet. Ideal for potters, ceramicists, and educational spaces where electrical upgrades aren't feasible but professional results are non-negotiable. Max temperatureCone 10 / 2350°F Firing chamber11.25″ W × 13.5″ D Power requirement120V / 20A circuit Brick thickness3″ insulation What’s included KilnStar digital controller Pre-programmed with Cone-Fire and Ramp-Hold modes for precise firing schedules 3-inch brick insulation Extra-thick refractory brick enables high-fire performance on 120V power Stackable design Modular construction allows disassembly for transport and storage Stainless steel jacket Durable exterior protects insulation and elements from damage Metal stand with casters Rolling stand elevates kiln to working height and enables easy repositioning Balanced element design Precision-wound elements ensure even heat distribution throughout firing chamber Pilot light indicator Visual confirmation of power status and firing operation Type K thermocouple Standard high-temperature sensor for accurate temperature monitoring Technical specifications ModelOlympic 1214-120HE Interior dimensions11.25″ diameter × 13.5″ depth Firing chamber capacity0.75 cubic feet Brick thickness3 inches Maximum temperatureCone 10 / 2350°F Voltage120V single-phase Amperage20 amps Wattage2400 watts Circuit breaker required20-amp dedicated circuit Plug configurationNEMA 5-20P (120V/20A) Wire gauge required12 AWG copper wire minimum Element typeAPM high-temperature balanced elements ControllerKilnStar digital with Cone-Fire and Ramp-Hold ThermocoupleType K (standard) ConstructionStackable sectional design Shipping weightApproximately 130 lbs Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Solid State Relay upgrade Extends element life and reduces electrical noise during firing cycles Furniture kit Kiln shelves, posts, and stilts sized specifically for this chamber Orton Kilnvent downdraft system OSHA-compliant ventilation removes fumes and maintains studio air quality Lid lift mechanism Spring-assisted lifting reduces strain when loading and unloading Power interrupt safety module Automatically restarts firing program after brief power outages Type S thermocouple upgrade Higher accuracy temperature sensing for critical glaze work Emergency parts kit Replacement thermocouple, fuses, and critical components for quick repairs Controller upgrade Genesis Touchscreen — Bartlett InstrumentsRecommended The Genesis touchscreen controller brings precision firing control and wireless monitoring to your Olympic kiln. Its 4.3-inch full-color display and intuitive interface make complex firing schedules simple to program and execute.
  • Full-color touchscreen with graphical firing curves and real-time monitoring
  • WiFi-enabled remote monitoring via smartphone or tablet app
  • Pre-loaded firing programs for ceramics, glass, and specialty applications
  • Customizable alarms and email notifications for firing milestones
  • USB data logging for quality control and firing documentation
  • Built-in diagnostic tools and element testing routines
 Common questions Can I plug this kiln into a regular wall outlet? The 1214-120HE requires a dedicated 20-amp, 120-volt circuit with a NEMA 5-20R receptacle. While this uses standard 120V household power, most wall outlets are 15-amp circuits. You'll need a licensed electrician to install a dedicated 20-amp circuit with 12-gauge copper wire. This is significantly simpler and less expensive than the 240V circuits required by most high-fire kilns. Does this kiln come with kiln shelves and posts? No, furniture (shelves, posts, and stilts) is sold separately. The 11.25″ diameter chamber accommodates 10.5″ round shelves or custom-cut square shelves. We recommend purchasing a furniture kit designed specifically for this kiln size to maximize usable chamber space and ensure proper stacking height. How long does it take to fire to Cone 10 on 120 volts? Firing times are longer than 240V kilns due to the lower wattage (2400W). Expect 10–14 hours for a bisque firing and 12–16 hours for a Cone 10 glaze firing, depending on load density and programmed ramp rates. The extra-thick 3-inch brick insulation is critical for reaching high-fire temperatures on 120V power. What is covered under the Olympic kiln warranty? Olympic provides a one-year limited warranty covering defects in materials and workmanship. The warranty must be registered within 30 days of delivery and is valid only on kilns purchased through authorized dealers like Peach State Pottery. Consumable components like elements, thermocouples, and brick are excluded from warranty coverage. Is this kiln suitable for ceramic sculpture or production pottery? The 1214-120HE is best suited for test tiles, small production work, jewelry components, and sculptural pieces under 11″ tall. The 0.75 cubic foot chamber limits production capacity, but the Cone 10 capability makes it invaluable for glaze testing and small batch work where 240V power isn't available. For full production needs, consider a larger 240V model. Not sure if the Olympic 1214-120HE is the right kiln for your space? Our team can help you evaluate electrical requirements, firing capacity needs, and optional accessories. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Description
Olympic Kilns · Electric Kiln · 120-Volt High-Fire Olympic 1214-120HE Electric Kiln Model 1214-120HE · 120V · 11.25″ W × 13.5″ D · 0.75 cu ft · Cone 10 / 2350°F The 1214-120HE is the largest 120-volt kiln available that fires to Cone 10, eliminating the need for dedicated 240V wiring in smaller studios. This stackable model features 3-inch thick brick insulation and the KilnStar digital controller, delivering true high-fire performance from a standard household outlet. Ideal for potters, ceramicists, and educational spaces where electrical upgrades aren't feasible but professional results are non-negotiable. Max temperatureCone 10 / 2350°F Firing chamber11.25″ W × 13.5″ D Power requirement120V / 20A circuit Brick thickness3″ insulation What’s included KilnStar digital controller Pre-programmed with Cone-Fire and Ramp-Hold modes for precise firing schedules 3-inch brick insulation Extra-thick refractory brick enables high-fire performance on 120V power Stackable design Modular construction allows disassembly for transport and storage Stainless steel jacket Durable exterior protects insulation and elements from damage Metal stand with casters Rolling stand elevates kiln to working height and enables easy repositioning Balanced element design Precision-wound elements ensure even heat distribution throughout firing chamber Pilot light indicator Visual confirmation of power status and firing operation Type K thermocouple Standard high-temperature sensor for accurate temperature monitoring Technical specifications ModelOlympic 1214-120HE Interior dimensions11.25″ diameter × 13.5″ depth Firing chamber capacity0.75 cubic feet Brick thickness3 inches Maximum temperatureCone 10 / 2350°F Voltage120V single-phase Amperage20 amps Wattage2400 watts Circuit breaker required20-amp dedicated circuit Plug configurationNEMA 5-20P (120V/20A) Wire gauge required12 AWG copper wire minimum Element typeAPM high-temperature balanced elements ControllerKilnStar digital with Cone-Fire and Ramp-Hold ThermocoupleType K (standard) ConstructionStackable sectional design Shipping weightApproximately 130 lbs Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Solid State Relay upgrade Extends element life and reduces electrical noise during firing cycles Furniture kit Kiln shelves, posts, and stilts sized specifically for this chamber Orton Kilnvent downdraft system OSHA-compliant ventilation removes fumes and maintains studio air quality Lid lift mechanism Spring-assisted lifting reduces strain when loading and unloading Power interrupt safety module Automatically restarts firing program after brief power outages Type S thermocouple upgrade Higher accuracy temperature sensing for critical glaze work Emergency parts kit Replacement thermocouple, fuses, and critical components for quick repairs Controller upgrade Genesis Touchscreen — Bartlett InstrumentsRecommended The Genesis touchscreen controller brings precision firing control and wireless monitoring to your Olympic kiln. Its 4.3-inch full-color display and intuitive interface make complex firing schedules simple to program and execute.
  • Full-color touchscreen with graphical firing curves and real-time monitoring
  • WiFi-enabled remote monitoring via smartphone or tablet app
  • Pre-loaded firing programs for ceramics, glass, and specialty applications
  • Customizable alarms and email notifications for firing milestones
  • USB data logging for quality control and firing documentation
  • Built-in diagnostic tools and element testing routines
 Common questions Can I plug this kiln into a regular wall outlet? The 1214-120HE requires a dedicated 20-amp, 120-volt circuit with a NEMA 5-20R receptacle. While this uses standard 120V household power, most wall outlets are 15-amp circuits. You'll need a licensed electrician to install a dedicated 20-amp circuit with 12-gauge copper wire. This is significantly simpler and less expensive than the 240V circuits required by most high-fire kilns. Does this kiln come with kiln shelves and posts? No, furniture (shelves, posts, and stilts) is sold separately. The 11.25″ diameter chamber accommodates 10.5″ round shelves or custom-cut square shelves. We recommend purchasing a furniture kit designed specifically for this kiln size to maximize usable chamber space and ensure proper stacking height. How long does it take to fire to Cone 10 on 120 volts? Firing times are longer than 240V kilns due to the lower wattage (2400W). Expect 10–14 hours for a bisque firing and 12–16 hours for a Cone 10 glaze firing, depending on load density and programmed ramp rates. The extra-thick 3-inch brick insulation is critical for reaching high-fire temperatures on 120V power. What is covered under the Olympic kiln warranty? Olympic provides a one-year limited warranty covering defects in materials and workmanship. The warranty must be registered within 30 days of delivery and is valid only on kilns purchased through authorized dealers like Peach State Pottery. Consumable components like elements, thermocouples, and brick are excluded from warranty coverage. Is this kiln suitable for ceramic sculpture or production pottery? The 1214-120HE is best suited for test tiles, small production work, jewelry components, and sculptural pieces under 11″ tall. The 0.75 cubic foot chamber limits production capacity, but the Cone 10 capability makes it invaluable for glaze testing and small batch work where 240V power isn't available. For full production needs, consider a larger 240V model. Not sure if the Olympic 1214-120HE is the right kiln for your space? Our team can help you evaluate electrical requirements, firing capacity needs, and optional accessories. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563