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Hot Shot HS-360K heat treat oven angled front view compact metal oven

Hot Shot Knife Oven HS-360K

by HotShot Oven & Kiln
Save $200.00
$2,458.00
$2,258.00
Authorized HotShot Dealer
🚚 Free Shipping Included
Ships directly to your door with no shipping charge at checkout. Liftgate delivery is included free. Only very remote locations, islands, or limited-access addresses may require a fee — we always confirm before processing.
No sales tax outside Georgia  ·  No hidden charges after ordering
★
Best for
Glass artists, jewelers, knife makers, and specialty craftspeople who need a compact, reliable specialty oven or kiln that heats up fast and fires accurately.
🔨 Lead time
5–7 business days
In stock and ready to ship. Most orders are processed within 1–2 business days and delivered within 5–7 business days.
✓ Warranty
Manufacturer warranty
Full manufacturer coverage included. We are here if anything goes wrong after delivery.
✓ Why buy from Peach State Pottery?
★ Authorized HotShot Dealer
★ No sales tax outside Georgia
★ Free shipping included
★ Real support before & after order
★ Military discount for veterans
★ We are here if anything goes wrong
Call or text us:✆ (470) 264-3563
⏱
In stock and ready to ship
Order today and your oven could be at your door within the week. HotShot stock levels change without notice.
Have questions before you order?
Call or text us at (470) 264-3563 — we will help confirm the right setup for your studio.
✆ Call or text us ✉ Save 3% with wire transfer

Notify me when back in stock

  1. 1 We submit your kiln order for production with the manufacturer.
  2. 2 We confirm the current estimated lead time and keep you updated.
  3. 3 Your kiln is built to your specifications and prepared for freight shipment.
  4. 4 We send tracking and delivery instructions once your kiln ships.
Hot Shot Knife Oven · Heat Treating Oven · Front-Loading Hot Shot Knife Oven HS-360K Model 360K · 120V or 240V · 10″ D × 6″ W × 6″ H · 0.21 cubic feet · Max 2200°F Compact heat treating oven built specifically for knife makers working with high-alloy tool steels. Front-loading clamshell design with atmosphere capability allows controlled heat treatment in a space-saving footprint. Dual voltage operation (120V or 240V) with solid state relay for precise temperature control up to 2200°F.
Max temperature2200°F
Chamber size10″ D × 6″ W × 6″ H
Voltage options120V or 240V
DesignFront-loading clamshell with atmosphere port
What’s included
Solid state relay control system Precise temperature control with infinite switching for consistent heat treating results
Front-loading clamshell door Easy loading and unloading with horizontal chamber access
Atmosphere capability Gas inlet port allows controlled atmosphere heat treating for optimal steel performance
Dual voltage compatibility Operates on standard 120V household power or 240V for faster heat-up times
Insulated construction High-temperature insulation maintains chamber temperature and reduces exterior heat
Type K thermocouple Accurate temperature measurement throughout the full 2200°F range
Technical specifications
ModelHS-360K
Chamber dimensions10″ D × 6″ W × 6″ H
Chamber capacity0.21 cubic feet
Maximum temperature2200°F
Voltage120V or 240V (specify at order)
Loading styleFront-loading clamshell
Control systemSolid state relay with Type K thermocouple
Atmosphere portGas inlet for controlled atmosphere
Shipping weightApproximately 45 lbs
Warranty: One-year limited warranty from Hot Shot Knife Oven. Must be registered within 30 days of delivery. Valid only through authorized dealers.
Optional accessories
Digital temperature controller upgrade Programmable ramp-and-hold controller for automated heat treating cycles with precise temperature steps
Stainless steel foil packs Protective foil for wrapping blades during heat treatment to prevent oxidation and decarburization
Type S thermocouple upgrade Higher accuracy thermocouple for critical temperature control in specialized steel heat treatment
Quench plate set Aluminum and steel plates for rapid cooling after austenitizing high-carbon and tool steels
Atmosphere regulator kit Gas flow control system for precise atmosphere management during heat treatment
Replacement thermocouple Spare Type K thermocouple for quick replacement and minimal downtime
Common questions
What steel types can I heat treat in the HS-360K?
The 2200°F maximum temperature handles most common knife steels including 1095, 5160, O1, A2, D2, and 52100. High-alloy stainless steels like CPM-154, S30V, and 440C require austenitizing temperatures between 1900°F and 2050°F, well within this oven's range. Very high-alloy powder metallurgy steels like S90V or Maxamet may require higher temperatures and are better suited to larger Hot Shot models. The atmosphere port allows you to introduce protective gas during heat treatment to prevent oxidation and decarburization.
Can I use controlled atmosphere in this oven?
Yes. The HS-360K includes a gas inlet port specifically for controlled atmosphere heat treating. You can introduce inert gases like argon or nitrogen, or use carbon-rich atmospheres to prevent decarburization during high-temperature austenitizing. This is particularly important for thin blade sections and high-alloy tool steels where surface carbon loss affects edge performance. You'll need to supply your own gas source and regulator system, available as an optional accessory.
Should I order 120V or 240V?
120V operation works with standard household outlets but has slower heat-up times and longer cycle durations. 240V heats significantly faster and is more efficient for production work or repeated heat treating cycles. If you're doing occasional hobby work and don't have 240V in your shop, 120V is sufficient. For professional knife making or high-volume work, 240V is worth having an electrician install a dedicated circuit. Both versions reach the same 2200°F maximum temperature.
What controller options are available?
The standard HS-360K includes solid state relay control with manual temperature adjustment—you set the desired temperature and the oven holds it. For automated heat treating with programmable ramp rates, hold times, and multi-step cycles, you can upgrade to a digital programmable controller. This is especially useful for complex heat treating schedules that require precise temperature steps, such as pre-heating, austenitizing, and tempering cycles. The programmable controller eliminates guesswork and ensures repeatable results.
Is my warranty valid if I buy from Peach State Pottery?
Yes. Peach State Pottery is an authorized Hot Shot dealer, which means your one-year limited warranty is fully valid when you purchase from us. The warranty must be registered within 30 days of delivery. Warranties are not honored on units purchased from unauthorized resellers or used equipment. As an authorized dealer, we can also assist with technical support and warranty claims throughout your ownership.
Not sure if the HS-360K is the right oven for your heat treating needs? Our team can help you choose the right capacity and voltage configuration for your steel types and production volume.
Talk to an expert →
Description
Hot Shot Knife Oven · Heat Treating Oven · Front-Loading Hot Shot Knife Oven HS-360K Model 360K · 120V or 240V · 10″ D × 6″ W × 6″ H · 0.21 cubic feet · Max 2200°F Compact heat treating oven built specifically for knife makers working with high-alloy tool steels. Front-loading clamshell design with atmosphere capability allows controlled heat treatment in a space-saving footprint. Dual voltage operation (120V or 240V) with solid state relay for precise temperature control up to 2200°F. Max temperature2200°F Chamber size10″ D × 6″ W × 6″ H Voltage options120V or 240V DesignFront-loading clamshell with atmosphere port What’s included Solid state relay control system Precise temperature control with infinite switching for consistent heat treating results Front-loading clamshell door Easy loading and unloading with horizontal chamber access Atmosphere capability Gas inlet port allows controlled atmosphere heat treating for optimal steel performance Dual voltage compatibility Operates on standard 120V household power or 240V for faster heat-up times Insulated construction High-temperature insulation maintains chamber temperature and reduces exterior heat Type K thermocouple Accurate temperature measurement throughout the full 2200°F range Technical specifications ModelHS-360K Chamber dimensions10″ D × 6″ W × 6″ H Chamber capacity0.21 cubic feet Maximum temperature2200°F Voltage120V or 240V (specify at order) Loading styleFront-loading clamshell Control systemSolid state relay with Type K thermocouple Atmosphere portGas inlet for controlled atmosphere Shipping weightApproximately 45 lbs Warranty: One-year limited warranty from Hot Shot Knife Oven. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Digital temperature controller upgrade Programmable ramp-and-hold controller for automated heat treating cycles with precise temperature steps Stainless steel foil packs Protective foil for wrapping blades during heat treatment to prevent oxidation and decarburization Type S thermocouple upgrade Higher accuracy thermocouple for critical temperature control in specialized steel heat treatment Quench plate set Aluminum and steel plates for rapid cooling after austenitizing high-carbon and tool steels Atmosphere regulator kit Gas flow control system for precise atmosphere management during heat treatment Replacement thermocouple Spare Type K thermocouple for quick replacement and minimal downtime Common questions What steel types can I heat treat in the HS-360K? The 2200°F maximum temperature handles most common knife steels including 1095, 5160, O1, A2, D2, and 52100. High-alloy stainless steels like CPM-154, S30V, and 440C require austenitizing temperatures between 1900°F and 2050°F, well within this oven's range. Very high-alloy powder metallurgy steels like S90V or Maxamet may require higher temperatures and are better suited to larger Hot Shot models. The atmosphere port allows you to introduce protective gas during heat treatment to prevent oxidation and decarburization. Can I use controlled atmosphere in this oven? Yes. The HS-360K includes a gas inlet port specifically for controlled atmosphere heat treating. You can introduce inert gases like argon or nitrogen, or use carbon-rich atmospheres to prevent decarburization during high-temperature austenitizing. This is particularly important for thin blade sections and high-alloy tool steels where surface carbon loss affects edge performance. You'll need to supply your own gas source and regulator system, available as an optional accessory. Should I order 120V or 240V? 120V operation works with standard household outlets but has slower heat-up times and longer cycle durations. 240V heats significantly faster and is more efficient for production work or repeated heat treating cycles. If you're doing occasional hobby work and don't have 240V in your shop, 120V is sufficient. For professional knife making or high-volume work, 240V is worth having an electrician install a dedicated circuit. Both versions reach the same 2200°F maximum temperature. What controller options are available? The standard HS-360K includes solid state relay control with manual temperature adjustment—you set the desired temperature and the oven holds it. For automated heat treating with programmable ramp rates, hold times, and multi-step cycles, you can upgrade to a digital programmable controller. This is especially useful for complex heat treating schedules that require precise temperature steps, such as pre-heating, austenitizing, and tempering cycles. The programmable controller eliminates guesswork and ensures repeatable results. Is my warranty valid if I buy from Peach State Pottery? Yes. Peach State Pottery is an authorized Hot Shot dealer, which means your one-year limited warranty is fully valid when you purchase from us. The warranty must be registered within 30 days of delivery. Warranties are not honored on units purchased from unauthorized resellers or used equipment. As an authorized dealer, we can also assist with technical support and warranty claims throughout your ownership. Not sure if the HS-360K is the right oven for your heat treating needs? Our team can help you choose the right capacity and voltage configuration for your steel types and production volume. Talk to an expert →
Shipping/Returns

HotShot Oven & Kiln Shipping & Returns

At Peach State Pottery, we want your HotShot Oven & Kiln delivery experience to be as smooth and stress-free as possible. HotShot ovens and kilns are carefully packaged and shipped by common carrier to help ensure safe delivery.

Because ovens and kilns can be heavy, fragile, or freight-shipped, it is important to understand the delivery process before your order arrives.

Shipping & Delivery

Processing Time

HotShot Oven & Kiln products purchased through Peach State Pottery typically ship within 5–7 business days of order placement.

Delivery times may vary based on carrier schedules, product availability, and your location. For large or time-sensitive orders, we recommend contacting us before placing your order to confirm availability and estimated delivery timing.

Flat-Rate Shipping

Most HotShot ovens and kilns ship for a flat rate of $80. Final shipping costs are calculated at checkout based on your location and the specific product ordered.

Standard Delivery

Standard HotShot shipments are delivered curbside. The carrier will contact you to schedule delivery when an appointment is required.

Standard delivery does not include:

  • Uncrating
  • Carrying the oven or kiln inside
  • Placement in your studio, garage, home, or workspace
  • Setup or installation

Tracking Information

Once your order ships, tracking information will be sent to the email address used at checkout.

Shipping Restrictions

HotShot ovens and kilns ship to the continental United States.

For Alaska, Hawaii, international orders, or freight quotes to commercial addresses, please contact Peach State Pottery for a custom shipping quote before placing your order.

Access & Delivery Challenges

Please contact us before ordering if your delivery location has possible access issues, such as:

  • Gravel or dirt roads
  • Steep driveways
  • Narrow streets
  • Low-hanging trees or low clearances
  • Limited truck access
  • Rural or hard-to-reach delivery locations

Depending on your location and the carrier used, additional arrangements may be needed to complete delivery.

Unloading Your Order

Once your HotShot oven or kiln arrives, the customer is responsible for moving the unit from the delivery point to its final location unless a separate moving or installation service has been arranged.

Hire a Local Moving or Package-Handling Service

For heavier units or tight spaces, many customers hire a local moving or package-handling service to help receive the shipment and move the oven or kiln into place.

Unload the Order Yourself

If you plan to handle unloading yourself, make sure you have the proper equipment and enough help available. Depending on the unit size and weight, this may require a dolly, pallet jack, liftgate delivery, forklift, loading dock, or similar equipment.

Inspecting Your Shipment

Please inspect your shipment carefully before signing for delivery. Inspection at delivery is important because shipping damage must be documented as quickly and clearly as possible.

If There Is Minor Visible Damage

  • Note the damage on the delivery paperwork before signing.
  • Take clear photos of the packaging and any visible damage.
  • Accept the shipment if the damage appears minor.
  • Inspect the product immediately after unpacking.
  • Contact Peach State Pottery as soon as possible.

If There Is Severe Visible Damage

  • Refuse the shipment if the damage appears severe.
  • Take detailed photos before refusal.
  • Contact Peach State Pottery right away.

If You Discover Concealed Damage

Concealed damage is damage discovered after the product has been unpacked.

  • Notify Peach State Pottery as soon as possible.
  • Keep all packaging materials.
  • Take detailed photos and/or video.
  • Report the issue promptly so the shipping damage claim process can be reviewed.

Photo & Video Documentation

Before opening the box or crate, we strongly recommend taking clear photos or video of the packaging from all sides.

Continue documenting as you unpack, especially if you notice crushed packaging, torn cartons, holes in the box, visible impact marks, or damage to the oven, kiln, or accessories.

This documentation may be required to support a freight or shipping claim.

Returns & Exchanges

This return policy applies to HotShot Oven & Kiln products purchased through Peach State Pottery. Returns must receive prior approval and meet all conditions outlined below. Warranty returns are covered under a separate warranty policy.

Return Eligibility

To be eligible for a non-warranty return:

  • The return request must be initiated within 30 days of purchase.
  • The product must have been purchased directly from Peach State Pottery.
  • The product carton must remain sealed and unopened.
  • The product must be unused, uninstalled, unmarked, and not energized.
  • The product must be returned in its original, unmarked carton with all included materials and documentation.
  • The product must not be a special order or custom-configured unit.
  • A Return Merchandise Authorization, or RMA, must be approved before anything is shipped back.

Please do not ship any product back without first receiving return authorization.

Off-the-Shelf Stock Units

Standard stock units, including the HS-360, HS-1200, and HS-18K in unmodified condition, may be eligible for return under the conditions listed in this policy.

  • Approved stock unit returns are subject to a 25% restocking fee.
  • Returns must be initiated within 30 days of purchase.
  • The customer is responsible for prepaid freight back to the warehouse.
  • The product must pass inspection before a refund is approved.

If the product is not in as-new, resellable condition, you will be notified and offered the option to have it returned to you at your expense.

Modified Stock Units

Units upgraded or modified from their original stock configuration, including controller upgrades or custom configurations, are subject to a 25% restocking fee and must meet all other return conditions listed above.

Special Order & Custom Units

Special order or custom-made units are products specifically designed, modified, or manufactured to meet unique customer specifications.

These units are not returnable under any circumstances unless covered by an approved warranty claim.

Refurbished & Scratch & Dent Units

Refurbished units and scratch-and-dent models are discounted due to cosmetic flaws or handling damage. These units are fully tested and functional but are sold as-is and are not returnable.

Product Must Be Unopened

Any product whose carton seal has been broken, installed, energized, or marked in any way is not considered suitable for resale and will not be accepted for return.

Restocking Fee

Approved returns of eligible HotShot stock units are subject to a 25% restocking fee.

Original shipping costs are not credited or refunded. Return shipping is the customer’s responsibility unless otherwise stated under an approved warranty claim.

Return Process

To start a return, contact Peach State Pottery with your order information and reason for return. We will help coordinate the next steps.

  1. Request return authorization.
  2. Wait for RMA approval before shipping anything back.
  3. Repackage the product carefully in its original, unmarked packaging.
  4. Ship the product prepaid and insured to the designated return address.
  5. The product will be inspected after arrival.
  6. If approved, your refund or credit will be processed.

Return Shipping Damage

Peach State Pottery is not responsible for damage incurred during return shipping.

We strongly recommend taking photos of the return packaging before shipment and using a prepaid, insured shipping method. Any damage that occurs during return shipping may be deducted from your refund.

Refunds

Once your return is received and inspected, you will be notified whether your refund has been approved or rejected.

If approved, the refund will be issued back to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued.

Late or Missing Refunds

If your refund has been approved but has not appeared yet, please check your bank or credit card statement, contact your card issuer or bank, and then contact Peach State Pottery if you still need help.

Exchanges

Exchanges are generally only available for items that are defective, damaged, or approved under the applicable manufacturer policy.

Need Help?

If you have questions before ordering, during delivery, or after your HotShot Oven & Kiln product arrives, please contact Peach State Pottery. We are happy to help you understand shipping options, lead times, return eligibility, damage claims, returns, and exchanges.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty
Manuals

Download HotShot Oven & Kiln product manuals for setup, operation, and maintenance. Click any manual below to download the PDF to your device.

Glass Kilns User Manual

Complete guide for HotShot glass kilns including setup, firing schedules, controller operation, and maintenance

Download

Knives & Metallurgy User Manual

Heat treating guide for knife makers covering hardening, tempering, quenching, and heat treat schedules

Download

Machining User Manual

Operating instructions for stress relief, aging, and post-machining heat treatment applications

Download

Ceramic Ovens User Manual

Complete setup and operation guide including firing cycles, kiln furniture, controller settings, and safety

Download
Product Videos

Customers are saying

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Description
Hot Shot Knife Oven · Heat Treating Oven · Front-Loading Hot Shot Knife Oven HS-360K Model 360K · 120V or 240V · 10″ D × 6″ W × 6″ H · 0.21 cubic feet · Max 2200°F Compact heat treating oven built specifically for knife makers working with high-alloy tool steels. Front-loading clamshell design with atmosphere capability allows controlled heat treatment in a space-saving footprint. Dual voltage operation (120V or 240V) with solid state relay for precise temperature control up to 2200°F. Max temperature2200°F Chamber size10″ D × 6″ W × 6″ H Voltage options120V or 240V DesignFront-loading clamshell with atmosphere port What’s included Solid state relay control system Precise temperature control with infinite switching for consistent heat treating results Front-loading clamshell door Easy loading and unloading with horizontal chamber access Atmosphere capability Gas inlet port allows controlled atmosphere heat treating for optimal steel performance Dual voltage compatibility Operates on standard 120V household power or 240V for faster heat-up times Insulated construction High-temperature insulation maintains chamber temperature and reduces exterior heat Type K thermocouple Accurate temperature measurement throughout the full 2200°F range Technical specifications ModelHS-360K Chamber dimensions10″ D × 6″ W × 6″ H Chamber capacity0.21 cubic feet Maximum temperature2200°F Voltage120V or 240V (specify at order) Loading styleFront-loading clamshell Control systemSolid state relay with Type K thermocouple Atmosphere portGas inlet for controlled atmosphere Shipping weightApproximately 45 lbs Warranty: One-year limited warranty from Hot Shot Knife Oven. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Digital temperature controller upgrade Programmable ramp-and-hold controller for automated heat treating cycles with precise temperature steps Stainless steel foil packs Protective foil for wrapping blades during heat treatment to prevent oxidation and decarburization Type S thermocouple upgrade Higher accuracy thermocouple for critical temperature control in specialized steel heat treatment Quench plate set Aluminum and steel plates for rapid cooling after austenitizing high-carbon and tool steels Atmosphere regulator kit Gas flow control system for precise atmosphere management during heat treatment Replacement thermocouple Spare Type K thermocouple for quick replacement and minimal downtime Common questions What steel types can I heat treat in the HS-360K? The 2200°F maximum temperature handles most common knife steels including 1095, 5160, O1, A2, D2, and 52100. High-alloy stainless steels like CPM-154, S30V, and 440C require austenitizing temperatures between 1900°F and 2050°F, well within this oven's range. Very high-alloy powder metallurgy steels like S90V or Maxamet may require higher temperatures and are better suited to larger Hot Shot models. The atmosphere port allows you to introduce protective gas during heat treatment to prevent oxidation and decarburization. Can I use controlled atmosphere in this oven? Yes. The HS-360K includes a gas inlet port specifically for controlled atmosphere heat treating. You can introduce inert gases like argon or nitrogen, or use carbon-rich atmospheres to prevent decarburization during high-temperature austenitizing. This is particularly important for thin blade sections and high-alloy tool steels where surface carbon loss affects edge performance. You'll need to supply your own gas source and regulator system, available as an optional accessory. Should I order 120V or 240V? 120V operation works with standard household outlets but has slower heat-up times and longer cycle durations. 240V heats significantly faster and is more efficient for production work or repeated heat treating cycles. If you're doing occasional hobby work and don't have 240V in your shop, 120V is sufficient. For professional knife making or high-volume work, 240V is worth having an electrician install a dedicated circuit. Both versions reach the same 2200°F maximum temperature. What controller options are available? The standard HS-360K includes solid state relay control with manual temperature adjustment—you set the desired temperature and the oven holds it. For automated heat treating with programmable ramp rates, hold times, and multi-step cycles, you can upgrade to a digital programmable controller. This is especially useful for complex heat treating schedules that require precise temperature steps, such as pre-heating, austenitizing, and tempering cycles. The programmable controller eliminates guesswork and ensures repeatable results. Is my warranty valid if I buy from Peach State Pottery? Yes. Peach State Pottery is an authorized Hot Shot dealer, which means your one-year limited warranty is fully valid when you purchase from us. The warranty must be registered within 30 days of delivery. Warranties are not honored on units purchased from unauthorized resellers or used equipment. As an authorized dealer, we can also assist with technical support and warranty claims throughout your ownership. Not sure if the HS-360K is the right oven for your heat treating needs? Our team can help you choose the right capacity and voltage configuration for your steel types and production volume. Talk to an expert →
Shipping/Returns

HotShot Oven & Kiln Shipping & Returns

At Peach State Pottery, we want your HotShot Oven & Kiln delivery experience to be as smooth and stress-free as possible. HotShot ovens and kilns are carefully packaged and shipped by common carrier to help ensure safe delivery.

Because ovens and kilns can be heavy, fragile, or freight-shipped, it is important to understand the delivery process before your order arrives.

Shipping & Delivery

Processing Time

HotShot Oven & Kiln products purchased through Peach State Pottery typically ship within 5–7 business days of order placement.

Delivery times may vary based on carrier schedules, product availability, and your location. For large or time-sensitive orders, we recommend contacting us before placing your order to confirm availability and estimated delivery timing.

Flat-Rate Shipping

Most HotShot ovens and kilns ship for a flat rate of $80. Final shipping costs are calculated at checkout based on your location and the specific product ordered.

Standard Delivery

Standard HotShot shipments are delivered curbside. The carrier will contact you to schedule delivery when an appointment is required.

Standard delivery does not include:

  • Uncrating
  • Carrying the oven or kiln inside
  • Placement in your studio, garage, home, or workspace
  • Setup or installation

Tracking Information

Once your order ships, tracking information will be sent to the email address used at checkout.

Shipping Restrictions

HotShot ovens and kilns ship to the continental United States.

For Alaska, Hawaii, international orders, or freight quotes to commercial addresses, please contact Peach State Pottery for a custom shipping quote before placing your order.

Access & Delivery Challenges

Please contact us before ordering if your delivery location has possible access issues, such as:

  • Gravel or dirt roads
  • Steep driveways
  • Narrow streets
  • Low-hanging trees or low clearances
  • Limited truck access
  • Rural or hard-to-reach delivery locations

Depending on your location and the carrier used, additional arrangements may be needed to complete delivery.

Unloading Your Order

Once your HotShot oven or kiln arrives, the customer is responsible for moving the unit from the delivery point to its final location unless a separate moving or installation service has been arranged.

Hire a Local Moving or Package-Handling Service

For heavier units or tight spaces, many customers hire a local moving or package-handling service to help receive the shipment and move the oven or kiln into place.

Unload the Order Yourself

If you plan to handle unloading yourself, make sure you have the proper equipment and enough help available. Depending on the unit size and weight, this may require a dolly, pallet jack, liftgate delivery, forklift, loading dock, or similar equipment.

Inspecting Your Shipment

Please inspect your shipment carefully before signing for delivery. Inspection at delivery is important because shipping damage must be documented as quickly and clearly as possible.

If There Is Minor Visible Damage

  • Note the damage on the delivery paperwork before signing.
  • Take clear photos of the packaging and any visible damage.
  • Accept the shipment if the damage appears minor.
  • Inspect the product immediately after unpacking.
  • Contact Peach State Pottery as soon as possible.

If There Is Severe Visible Damage

  • Refuse the shipment if the damage appears severe.
  • Take detailed photos before refusal.
  • Contact Peach State Pottery right away.

If You Discover Concealed Damage

Concealed damage is damage discovered after the product has been unpacked.

  • Notify Peach State Pottery as soon as possible.
  • Keep all packaging materials.
  • Take detailed photos and/or video.
  • Report the issue promptly so the shipping damage claim process can be reviewed.

Photo & Video Documentation

Before opening the box or crate, we strongly recommend taking clear photos or video of the packaging from all sides.

Continue documenting as you unpack, especially if you notice crushed packaging, torn cartons, holes in the box, visible impact marks, or damage to the oven, kiln, or accessories.

This documentation may be required to support a freight or shipping claim.

Returns & Exchanges

This return policy applies to HotShot Oven & Kiln products purchased through Peach State Pottery. Returns must receive prior approval and meet all conditions outlined below. Warranty returns are covered under a separate warranty policy.

Return Eligibility

To be eligible for a non-warranty return:

  • The return request must be initiated within 30 days of purchase.
  • The product must have been purchased directly from Peach State Pottery.
  • The product carton must remain sealed and unopened.
  • The product must be unused, uninstalled, unmarked, and not energized.
  • The product must be returned in its original, unmarked carton with all included materials and documentation.
  • The product must not be a special order or custom-configured unit.
  • A Return Merchandise Authorization, or RMA, must be approved before anything is shipped back.

Please do not ship any product back without first receiving return authorization.

Off-the-Shelf Stock Units

Standard stock units, including the HS-360, HS-1200, and HS-18K in unmodified condition, may be eligible for return under the conditions listed in this policy.

  • Approved stock unit returns are subject to a 25% restocking fee.
  • Returns must be initiated within 30 days of purchase.
  • The customer is responsible for prepaid freight back to the warehouse.
  • The product must pass inspection before a refund is approved.

If the product is not in as-new, resellable condition, you will be notified and offered the option to have it returned to you at your expense.

Modified Stock Units

Units upgraded or modified from their original stock configuration, including controller upgrades or custom configurations, are subject to a 25% restocking fee and must meet all other return conditions listed above.

Special Order & Custom Units

Special order or custom-made units are products specifically designed, modified, or manufactured to meet unique customer specifications.

These units are not returnable under any circumstances unless covered by an approved warranty claim.

Refurbished & Scratch & Dent Units

Refurbished units and scratch-and-dent models are discounted due to cosmetic flaws or handling damage. These units are fully tested and functional but are sold as-is and are not returnable.

Product Must Be Unopened

Any product whose carton seal has been broken, installed, energized, or marked in any way is not considered suitable for resale and will not be accepted for return.

Restocking Fee

Approved returns of eligible HotShot stock units are subject to a 25% restocking fee.

Original shipping costs are not credited or refunded. Return shipping is the customer’s responsibility unless otherwise stated under an approved warranty claim.

Return Process

To start a return, contact Peach State Pottery with your order information and reason for return. We will help coordinate the next steps.

  1. Request return authorization.
  2. Wait for RMA approval before shipping anything back.
  3. Repackage the product carefully in its original, unmarked packaging.
  4. Ship the product prepaid and insured to the designated return address.
  5. The product will be inspected after arrival.
  6. If approved, your refund or credit will be processed.

Return Shipping Damage

Peach State Pottery is not responsible for damage incurred during return shipping.

We strongly recommend taking photos of the return packaging before shipment and using a prepaid, insured shipping method. Any damage that occurs during return shipping may be deducted from your refund.

Refunds

Once your return is received and inspected, you will be notified whether your refund has been approved or rejected.

If approved, the refund will be issued back to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued.

Late or Missing Refunds

If your refund has been approved but has not appeared yet, please check your bank or credit card statement, contact your card issuer or bank, and then contact Peach State Pottery if you still need help.

Exchanges

Exchanges are generally only available for items that are defective, damaged, or approved under the applicable manufacturer policy.

Need Help?

If you have questions before ordering, during delivery, or after your HotShot Oven & Kiln product arrives, please contact Peach State Pottery. We are happy to help you understand shipping options, lead times, return eligibility, damage claims, returns, and exchanges.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty
Manuals

Download HotShot Oven & Kiln product manuals for setup, operation, and maintenance. Click any manual below to download the PDF to your device.

Glass Kilns User Manual

Complete guide for HotShot glass kilns including setup, firing schedules, controller operation, and maintenance

Download

Knives & Metallurgy User Manual

Heat treating guide for knife makers covering hardening, tempering, quenching, and heat treat schedules

Download

Machining User Manual

Operating instructions for stress relief, aging, and post-machining heat treatment applications

Download

Ceramic Ovens User Manual

Complete setup and operation guide including firing cycles, kiln furniture, controller settings, and safety

Download
Product Videos