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Hot Shot HS-16G glass kiln closed clamshell front view

Hot Shot Clam Shell Glass Kiln HS-16G

by HotShot Oven & Kiln
Save $200.00
$3,751.00
$3,551.00
Authorized HotShot Dealer
🚚 Free Shipping Included
Ships directly to your door with no shipping charge at checkout. Liftgate delivery is included free. Only very remote locations, islands, or limited-access addresses may require a fee — we always confirm before processing.
No sales tax outside Georgia  ·  No hidden charges after ordering
★
Best for
Glass artists, jewelers, knife makers, and specialty craftspeople who need a compact, reliable specialty oven or kiln that heats up fast and fires accurately.
🔨 Lead time
5–7 business days
In stock and ready to ship. Most orders are processed within 1–2 business days and delivered within 5–7 business days.
✓ Warranty
Manufacturer warranty
Full manufacturer coverage included. We are here if anything goes wrong after delivery.
✓ Why buy from Peach State Pottery?
★ Authorized HotShot Dealer
★ No sales tax outside Georgia
★ Free shipping included
★ Real support before & after order
★ Military discount for veterans
★ We are here if anything goes wrong
Call or text us:✆ (470) 264-3563
⏱
In stock and ready to ship
Order today and your oven could be at your door within the week. HotShot stock levels change without notice.
Have questions before you order?
Call or text us at (470) 264-3563 — we will help confirm the right setup for your studio.
✆ Call or text us ✉ Save 3% with wire transfer

Notify me when back in stock

  1. 1 We submit your kiln order for production with the manufacturer.
  2. 2 We confirm the current estimated lead time and keep you updated.
  3. 3 Your kiln is built to your specifications and prepared for freight shipment.
  4. 4 We send tracking and delivery instructions once your kiln ships.
Hot Shot · Electric Kiln · Front-Loading Glass Kiln Hot Shot Clam Shell Glass Kiln HS-16G Model HS-16G · 120 Volt · 16″ L × 16″ W × 6″ H · 1.11 cu ft · Fires to 1700°F The HS-16G is a compact clamshell glass kiln designed for fusing, slumping, and small-scale glass projects. With a 16″ × 16″ × 6″ chamber and 120-volt operation, this front-loading kiln plugs into a standard household outlet and fires to 1700°F—ideal for hobbyists and artists working with sheet glass, murrini, and small jewelry components. The clamshell design provides full access to the firing chamber while maintaining efficient heat distribution across the shelf.
Max temperature1700°F
Chamber size16″ × 16″ × 6″
Power supply120V standard outlet
DesignFront-loading clamshell
What’s included
Digital controller
8-segment programmable controller with single-button programming for glass firing schedules
Solid state relay
Standard SSR for precise temperature control and reduced electrical noise during firing
Clamshell lid mechanism
Front-loading design with counterbalanced lid for full chamber access and easy loading
Durable firebrick construction
High-quality refractory brick designed for even heat distribution and longevity
Type K thermocouple
Factory-installed thermocouple for accurate temperature monitoring throughout the firing
Standard power cord
120V cord with 3-prong household plug—no special wiring required
Technical specifications
ModelHS-16G
Interior dimensions16″ L × 16″ W × 6″ H
Chamber capacity1.11 cubic feet
Maximum temperature1700°F
Voltage120 Volt
Amperage15 amps
Wattage1800 watts
Breaker requirement20 amp dedicated circuit
Plug configurationNEMA 5-15P (standard 3-prong)
Element configurationSide-wall elements
Lid styleFront-loading clamshell
Shipping weightApproximately 90 lbs
Warranty: One-year limited kiln warranty from Hot Shot. Must be registered within 30 days of delivery. Valid only through authorized dealers.
Optional accessories
Kiln shelf and posts
Additional shelving for stacking projects or replacing worn shelves—16″ × 16″ kiln shelf with ceramic posts
Fiber paper
1/8″ or 1/16″ ceramic fiber paper for protecting shelves and preventing glass adhesion during fusing
Glass separator (kiln wash)
Kiln wash powder for coating shelves to prevent glass from sticking during firing
Glass fusing molds
Stainless steel or ceramic molds for slumping bowls, plates, and decorative forms
Kiln furniture kit
Assortment of posts, stilts, and supports for various glass project configurations
Replacement thermocouple
Type K thermocouple for future replacement—recommended spare part for uninterrupted firing
Safety glasses
Didymium or IR-blocking glasses for viewing hot glass during firing and reducing eye strain
Emergency parts kit
Spare elements, relay, and thermocouple for quick repairs and minimal downtime
Common questions
What’s the difference between fusing and slumping, and can this kiln do both?
Yes, the HS-16G handles both fusing and slumping. Fusing joins pieces of glass together at temperatures around 1400–1500°F to create flat designs, while slumping heats fused glass to around 1200–1300°F to drape it into molds for bowls or plates. The 1700°F maximum temperature provides headroom for full fusing, and the programmable controller allows you to set precise ramp rates and hold times for both techniques. Most glass artists use this kiln for small-scale jewelry, decorative tiles, and tableware projects.
Does this kiln require special electrical wiring?
No. The HS-16G runs on standard 120-volt household current and plugs into a regular 3-prong outlet. It draws 15 amps at full power, so it should be on a dedicated 20-amp circuit to avoid tripping breakers—most modern kitchens and workshops already have these. You won't need an electrician unless your outlet is shared with other high-draw appliances. Check your breaker panel to confirm you have a dedicated circuit available.
What size glass projects fit in the HS-16G?
The 16″ × 16″ shelf accommodates up to a 15″ × 15″ glass piece with adequate clearance from the walls. The 6″ height limits you to relatively flat work—full fusing, jewelry components, small bowls, tiles, and sun catchers. If you're slumping into deep molds, measure your mold height plus the thickness of your fused blank to ensure it fits. For larger plates or deeper vessels, you'll need a kiln with a taller chamber.
How do I program firing schedules on the controller?
The digital controller stores up to 8 segments per program, allowing you to set ramp rates (degrees per hour), target temperatures, and hold times for each stage of the firing. Most glass fusing schedules use 3–5 segments: a slow ramp to fusing temperature, a hold for glass flow, a controlled cool to annealing temperature, an anneal hold, and a final cool. The manual includes common firing schedules for different glass types (COE 90, COE 96), and you can save custom programs for repeated use.
Is this kiln covered by a warranty, and do I need to buy from an authorized dealer?
Yes. Hot Shot provides a one-year limited warranty on the HS-16G, but it's only valid when purchased through an authorized dealer like Peach State Pottery. You must register your kiln within 30 days of delivery to activate warranty coverage. Buying from an unauthorized seller voids the warranty and may mean you receive a used, refurbished, or improperly stored unit. We're an authorized dealer and handle warranty claims directly with Hot Shot.
Not sure if the HS-16G is the right kiln for your studio? Our team can help you compare chamber sizes, firing schedules, and electrical requirements for your specific glass projects.
Talk to an expert →
Description
Hot Shot · Electric Kiln · Front-Loading Glass Kiln Hot Shot Clam Shell Glass Kiln HS-16G Model HS-16G · 120 Volt · 16″ L × 16″ W × 6″ H · 1.11 cu ft · Fires to 1700°F The HS-16G is a compact clamshell glass kiln designed for fusing, slumping, and small-scale glass projects. With a 16″ × 16″ × 6″ chamber and 120-volt operation, this front-loading kiln plugs into a standard household outlet and fires to 1700°F—ideal for hobbyists and artists working with sheet glass, murrini, and small jewelry components. The clamshell design provides full access to the firing chamber while maintaining efficient heat distribution across the shelf. Max temperature1700°F Chamber size16″ × 16″ × 6″ Power supply120V standard outlet DesignFront-loading clamshell What’s included Digital controller 8-segment programmable controller with single-button programming for glass firing schedules Solid state relay Standard SSR for precise temperature control and reduced electrical noise during firing Clamshell lid mechanism Front-loading design with counterbalanced lid for full chamber access and easy loading Durable firebrick construction High-quality refractory brick designed for even heat distribution and longevity Type K thermocouple Factory-installed thermocouple for accurate temperature monitoring throughout the firing Standard power cord 120V cord with 3-prong household plug—no special wiring required Technical specifications ModelHS-16G Interior dimensions16″ L × 16″ W × 6″ H Chamber capacity1.11 cubic feet Maximum temperature1700°F Voltage120 Volt Amperage15 amps Wattage1800 watts Breaker requirement20 amp dedicated circuit Plug configurationNEMA 5-15P (standard 3-prong) Element configurationSide-wall elements Lid styleFront-loading clamshell Shipping weightApproximately 90 lbs Warranty: One-year limited kiln warranty from Hot Shot. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Kiln shelf and posts Additional shelving for stacking projects or replacing worn shelves—16″ × 16″ kiln shelf with ceramic posts Fiber paper 1/8″ or 1/16″ ceramic fiber paper for protecting shelves and preventing glass adhesion during fusing Glass separator (kiln wash) Kiln wash powder for coating shelves to prevent glass from sticking during firing Glass fusing molds Stainless steel or ceramic molds for slumping bowls, plates, and decorative forms Kiln furniture kit Assortment of posts, stilts, and supports for various glass project configurations Replacement thermocouple Type K thermocouple for future replacement—recommended spare part for uninterrupted firing Safety glasses Didymium or IR-blocking glasses for viewing hot glass during firing and reducing eye strain Emergency parts kit Spare elements, relay, and thermocouple for quick repairs and minimal downtime Common questions What’s the difference between fusing and slumping, and can this kiln do both? Yes, the HS-16G handles both fusing and slumping. Fusing joins pieces of glass together at temperatures around 1400–1500°F to create flat designs, while slumping heats fused glass to around 1200–1300°F to drape it into molds for bowls or plates. The 1700°F maximum temperature provides headroom for full fusing, and the programmable controller allows you to set precise ramp rates and hold times for both techniques. Most glass artists use this kiln for small-scale jewelry, decorative tiles, and tableware projects. Does this kiln require special electrical wiring? No. The HS-16G runs on standard 120-volt household current and plugs into a regular 3-prong outlet. It draws 15 amps at full power, so it should be on a dedicated 20-amp circuit to avoid tripping breakers—most modern kitchens and workshops already have these. You won't need an electrician unless your outlet is shared with other high-draw appliances. Check your breaker panel to confirm you have a dedicated circuit available. What size glass projects fit in the HS-16G? The 16″ × 16″ shelf accommodates up to a 15″ × 15″ glass piece with adequate clearance from the walls. The 6″ height limits you to relatively flat work—full fusing, jewelry components, small bowls, tiles, and sun catchers. If you're slumping into deep molds, measure your mold height plus the thickness of your fused blank to ensure it fits. For larger plates or deeper vessels, you'll need a kiln with a taller chamber. How do I program firing schedules on the controller? The digital controller stores up to 8 segments per program, allowing you to set ramp rates (degrees per hour), target temperatures, and hold times for each stage of the firing. Most glass fusing schedules use 3–5 segments: a slow ramp to fusing temperature, a hold for glass flow, a controlled cool to annealing temperature, an anneal hold, and a final cool. The manual includes common firing schedules for different glass types (COE 90, COE 96), and you can save custom programs for repeated use. Is this kiln covered by a warranty, and do I need to buy from an authorized dealer? Yes. Hot Shot provides a one-year limited warranty on the HS-16G, but it's only valid when purchased through an authorized dealer like Peach State Pottery. You must register your kiln within 30 days of delivery to activate warranty coverage. Buying from an unauthorized seller voids the warranty and may mean you receive a used, refurbished, or improperly stored unit. We're an authorized dealer and handle warranty claims directly with Hot Shot. Not sure if the HS-16G is the right kiln for your studio? Our team can help you compare chamber sizes, firing schedules, and electrical requirements for your specific glass projects. Talk to an expert →
Shipping/Returns

HotShot Oven & Kiln Shipping & Returns

At Peach State Pottery, we want your HotShot Oven & Kiln delivery experience to be as smooth and stress-free as possible. HotShot ovens and kilns are carefully packaged and shipped by common carrier to help ensure safe delivery.

Because ovens and kilns can be heavy, fragile, or freight-shipped, it is important to understand the delivery process before your order arrives.

Shipping & Delivery

Processing Time

HotShot Oven & Kiln products purchased through Peach State Pottery typically ship within 5–7 business days of order placement.

Delivery times may vary based on carrier schedules, product availability, and your location. For large or time-sensitive orders, we recommend contacting us before placing your order to confirm availability and estimated delivery timing.

Flat-Rate Shipping

Most HotShot ovens and kilns ship for a flat rate of $80. Final shipping costs are calculated at checkout based on your location and the specific product ordered.

Standard Delivery

Standard HotShot shipments are delivered curbside. The carrier will contact you to schedule delivery when an appointment is required.

Standard delivery does not include:

  • Uncrating
  • Carrying the oven or kiln inside
  • Placement in your studio, garage, home, or workspace
  • Setup or installation

Tracking Information

Once your order ships, tracking information will be sent to the email address used at checkout.

Shipping Restrictions

HotShot ovens and kilns ship to the continental United States.

For Alaska, Hawaii, international orders, or freight quotes to commercial addresses, please contact Peach State Pottery for a custom shipping quote before placing your order.

Access & Delivery Challenges

Please contact us before ordering if your delivery location has possible access issues, such as:

  • Gravel or dirt roads
  • Steep driveways
  • Narrow streets
  • Low-hanging trees or low clearances
  • Limited truck access
  • Rural or hard-to-reach delivery locations

Depending on your location and the carrier used, additional arrangements may be needed to complete delivery.

Unloading Your Order

Once your HotShot oven or kiln arrives, the customer is responsible for moving the unit from the delivery point to its final location unless a separate moving or installation service has been arranged.

Hire a Local Moving or Package-Handling Service

For heavier units or tight spaces, many customers hire a local moving or package-handling service to help receive the shipment and move the oven or kiln into place.

Unload the Order Yourself

If you plan to handle unloading yourself, make sure you have the proper equipment and enough help available. Depending on the unit size and weight, this may require a dolly, pallet jack, liftgate delivery, forklift, loading dock, or similar equipment.

Inspecting Your Shipment

Please inspect your shipment carefully before signing for delivery. Inspection at delivery is important because shipping damage must be documented as quickly and clearly as possible.

If There Is Minor Visible Damage

  • Note the damage on the delivery paperwork before signing.
  • Take clear photos of the packaging and any visible damage.
  • Accept the shipment if the damage appears minor.
  • Inspect the product immediately after unpacking.
  • Contact Peach State Pottery as soon as possible.

If There Is Severe Visible Damage

  • Refuse the shipment if the damage appears severe.
  • Take detailed photos before refusal.
  • Contact Peach State Pottery right away.

If You Discover Concealed Damage

Concealed damage is damage discovered after the product has been unpacked.

  • Notify Peach State Pottery as soon as possible.
  • Keep all packaging materials.
  • Take detailed photos and/or video.
  • Report the issue promptly so the shipping damage claim process can be reviewed.

Photo & Video Documentation

Before opening the box or crate, we strongly recommend taking clear photos or video of the packaging from all sides.

Continue documenting as you unpack, especially if you notice crushed packaging, torn cartons, holes in the box, visible impact marks, or damage to the oven, kiln, or accessories.

This documentation may be required to support a freight or shipping claim.

Returns & Exchanges

This return policy applies to HotShot Oven & Kiln products purchased through Peach State Pottery. Returns must receive prior approval and meet all conditions outlined below. Warranty returns are covered under a separate warranty policy.

Return Eligibility

To be eligible for a non-warranty return:

  • The return request must be initiated within 30 days of purchase.
  • The product must have been purchased directly from Peach State Pottery.
  • The product carton must remain sealed and unopened.
  • The product must be unused, uninstalled, unmarked, and not energized.
  • The product must be returned in its original, unmarked carton with all included materials and documentation.
  • The product must not be a special order or custom-configured unit.
  • A Return Merchandise Authorization, or RMA, must be approved before anything is shipped back.

Please do not ship any product back without first receiving return authorization.

Off-the-Shelf Stock Units

Standard stock units, including the HS-360, HS-1200, and HS-18K in unmodified condition, may be eligible for return under the conditions listed in this policy.

  • Approved stock unit returns are subject to a 25% restocking fee.
  • Returns must be initiated within 30 days of purchase.
  • The customer is responsible for prepaid freight back to the warehouse.
  • The product must pass inspection before a refund is approved.

If the product is not in as-new, resellable condition, you will be notified and offered the option to have it returned to you at your expense.

Modified Stock Units

Units upgraded or modified from their original stock configuration, including controller upgrades or custom configurations, are subject to a 25% restocking fee and must meet all other return conditions listed above.

Special Order & Custom Units

Special order or custom-made units are products specifically designed, modified, or manufactured to meet unique customer specifications.

These units are not returnable under any circumstances unless covered by an approved warranty claim.

Refurbished & Scratch & Dent Units

Refurbished units and scratch-and-dent models are discounted due to cosmetic flaws or handling damage. These units are fully tested and functional but are sold as-is and are not returnable.

Product Must Be Unopened

Any product whose carton seal has been broken, installed, energized, or marked in any way is not considered suitable for resale and will not be accepted for return.

Restocking Fee

Approved returns of eligible HotShot stock units are subject to a 25% restocking fee.

Original shipping costs are not credited or refunded. Return shipping is the customer’s responsibility unless otherwise stated under an approved warranty claim.

Return Process

To start a return, contact Peach State Pottery with your order information and reason for return. We will help coordinate the next steps.

  1. Request return authorization.
  2. Wait for RMA approval before shipping anything back.
  3. Repackage the product carefully in its original, unmarked packaging.
  4. Ship the product prepaid and insured to the designated return address.
  5. The product will be inspected after arrival.
  6. If approved, your refund or credit will be processed.

Return Shipping Damage

Peach State Pottery is not responsible for damage incurred during return shipping.

We strongly recommend taking photos of the return packaging before shipment and using a prepaid, insured shipping method. Any damage that occurs during return shipping may be deducted from your refund.

Refunds

Once your return is received and inspected, you will be notified whether your refund has been approved or rejected.

If approved, the refund will be issued back to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued.

Late or Missing Refunds

If your refund has been approved but has not appeared yet, please check your bank or credit card statement, contact your card issuer or bank, and then contact Peach State Pottery if you still need help.

Exchanges

Exchanges are generally only available for items that are defective, damaged, or approved under the applicable manufacturer policy.

Need Help?

If you have questions before ordering, during delivery, or after your HotShot Oven & Kiln product arrives, please contact Peach State Pottery. We are happy to help you understand shipping options, lead times, return eligibility, damage claims, returns, and exchanges.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty
Manuals

Download HotShot Oven & Kiln product manuals for setup, operation, and maintenance. Click any manual below to download the PDF to your device.

Glass Kilns User Manual

Complete guide for HotShot glass kilns including setup, firing schedules, controller operation, and maintenance

Download

Knives & Metallurgy User Manual

Heat treating guide for knife makers covering hardening, tempering, quenching, and heat treat schedules

Download

Machining User Manual

Operating instructions for stress relief, aging, and post-machining heat treatment applications

Download

Ceramic Ovens User Manual

Complete setup and operation guide including firing cycles, kiln furniture, controller settings, and safety

Download
Product Videos

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Description
Hot Shot · Electric Kiln · Front-Loading Glass Kiln Hot Shot Clam Shell Glass Kiln HS-16G Model HS-16G · 120 Volt · 16″ L × 16″ W × 6″ H · 1.11 cu ft · Fires to 1700°F The HS-16G is a compact clamshell glass kiln designed for fusing, slumping, and small-scale glass projects. With a 16″ × 16″ × 6″ chamber and 120-volt operation, this front-loading kiln plugs into a standard household outlet and fires to 1700°F—ideal for hobbyists and artists working with sheet glass, murrini, and small jewelry components. The clamshell design provides full access to the firing chamber while maintaining efficient heat distribution across the shelf. Max temperature1700°F Chamber size16″ × 16″ × 6″ Power supply120V standard outlet DesignFront-loading clamshell What’s included Digital controller 8-segment programmable controller with single-button programming for glass firing schedules Solid state relay Standard SSR for precise temperature control and reduced electrical noise during firing Clamshell lid mechanism Front-loading design with counterbalanced lid for full chamber access and easy loading Durable firebrick construction High-quality refractory brick designed for even heat distribution and longevity Type K thermocouple Factory-installed thermocouple for accurate temperature monitoring throughout the firing Standard power cord 120V cord with 3-prong household plug—no special wiring required Technical specifications ModelHS-16G Interior dimensions16″ L × 16″ W × 6″ H Chamber capacity1.11 cubic feet Maximum temperature1700°F Voltage120 Volt Amperage15 amps Wattage1800 watts Breaker requirement20 amp dedicated circuit Plug configurationNEMA 5-15P (standard 3-prong) Element configurationSide-wall elements Lid styleFront-loading clamshell Shipping weightApproximately 90 lbs Warranty: One-year limited kiln warranty from Hot Shot. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Kiln shelf and posts Additional shelving for stacking projects or replacing worn shelves—16″ × 16″ kiln shelf with ceramic posts Fiber paper 1/8″ or 1/16″ ceramic fiber paper for protecting shelves and preventing glass adhesion during fusing Glass separator (kiln wash) Kiln wash powder for coating shelves to prevent glass from sticking during firing Glass fusing molds Stainless steel or ceramic molds for slumping bowls, plates, and decorative forms Kiln furniture kit Assortment of posts, stilts, and supports for various glass project configurations Replacement thermocouple Type K thermocouple for future replacement—recommended spare part for uninterrupted firing Safety glasses Didymium or IR-blocking glasses for viewing hot glass during firing and reducing eye strain Emergency parts kit Spare elements, relay, and thermocouple for quick repairs and minimal downtime Common questions What’s the difference between fusing and slumping, and can this kiln do both? Yes, the HS-16G handles both fusing and slumping. Fusing joins pieces of glass together at temperatures around 1400–1500°F to create flat designs, while slumping heats fused glass to around 1200–1300°F to drape it into molds for bowls or plates. The 1700°F maximum temperature provides headroom for full fusing, and the programmable controller allows you to set precise ramp rates and hold times for both techniques. Most glass artists use this kiln for small-scale jewelry, decorative tiles, and tableware projects. Does this kiln require special electrical wiring? No. The HS-16G runs on standard 120-volt household current and plugs into a regular 3-prong outlet. It draws 15 amps at full power, so it should be on a dedicated 20-amp circuit to avoid tripping breakers—most modern kitchens and workshops already have these. You won't need an electrician unless your outlet is shared with other high-draw appliances. Check your breaker panel to confirm you have a dedicated circuit available. What size glass projects fit in the HS-16G? The 16″ × 16″ shelf accommodates up to a 15″ × 15″ glass piece with adequate clearance from the walls. The 6″ height limits you to relatively flat work—full fusing, jewelry components, small bowls, tiles, and sun catchers. If you're slumping into deep molds, measure your mold height plus the thickness of your fused blank to ensure it fits. For larger plates or deeper vessels, you'll need a kiln with a taller chamber. How do I program firing schedules on the controller? The digital controller stores up to 8 segments per program, allowing you to set ramp rates (degrees per hour), target temperatures, and hold times for each stage of the firing. Most glass fusing schedules use 3–5 segments: a slow ramp to fusing temperature, a hold for glass flow, a controlled cool to annealing temperature, an anneal hold, and a final cool. The manual includes common firing schedules for different glass types (COE 90, COE 96), and you can save custom programs for repeated use. Is this kiln covered by a warranty, and do I need to buy from an authorized dealer? Yes. Hot Shot provides a one-year limited warranty on the HS-16G, but it's only valid when purchased through an authorized dealer like Peach State Pottery. You must register your kiln within 30 days of delivery to activate warranty coverage. Buying from an unauthorized seller voids the warranty and may mean you receive a used, refurbished, or improperly stored unit. We're an authorized dealer and handle warranty claims directly with Hot Shot. Not sure if the HS-16G is the right kiln for your studio? Our team can help you compare chamber sizes, firing schedules, and electrical requirements for your specific glass projects. Talk to an expert →
Shipping/Returns

HotShot Oven & Kiln Shipping & Returns

At Peach State Pottery, we want your HotShot Oven & Kiln delivery experience to be as smooth and stress-free as possible. HotShot ovens and kilns are carefully packaged and shipped by common carrier to help ensure safe delivery.

Because ovens and kilns can be heavy, fragile, or freight-shipped, it is important to understand the delivery process before your order arrives.

Shipping & Delivery

Processing Time

HotShot Oven & Kiln products purchased through Peach State Pottery typically ship within 5–7 business days of order placement.

Delivery times may vary based on carrier schedules, product availability, and your location. For large or time-sensitive orders, we recommend contacting us before placing your order to confirm availability and estimated delivery timing.

Flat-Rate Shipping

Most HotShot ovens and kilns ship for a flat rate of $80. Final shipping costs are calculated at checkout based on your location and the specific product ordered.

Standard Delivery

Standard HotShot shipments are delivered curbside. The carrier will contact you to schedule delivery when an appointment is required.

Standard delivery does not include:

  • Uncrating
  • Carrying the oven or kiln inside
  • Placement in your studio, garage, home, or workspace
  • Setup or installation

Tracking Information

Once your order ships, tracking information will be sent to the email address used at checkout.

Shipping Restrictions

HotShot ovens and kilns ship to the continental United States.

For Alaska, Hawaii, international orders, or freight quotes to commercial addresses, please contact Peach State Pottery for a custom shipping quote before placing your order.

Access & Delivery Challenges

Please contact us before ordering if your delivery location has possible access issues, such as:

  • Gravel or dirt roads
  • Steep driveways
  • Narrow streets
  • Low-hanging trees or low clearances
  • Limited truck access
  • Rural or hard-to-reach delivery locations

Depending on your location and the carrier used, additional arrangements may be needed to complete delivery.

Unloading Your Order

Once your HotShot oven or kiln arrives, the customer is responsible for moving the unit from the delivery point to its final location unless a separate moving or installation service has been arranged.

Hire a Local Moving or Package-Handling Service

For heavier units or tight spaces, many customers hire a local moving or package-handling service to help receive the shipment and move the oven or kiln into place.

Unload the Order Yourself

If you plan to handle unloading yourself, make sure you have the proper equipment and enough help available. Depending on the unit size and weight, this may require a dolly, pallet jack, liftgate delivery, forklift, loading dock, or similar equipment.

Inspecting Your Shipment

Please inspect your shipment carefully before signing for delivery. Inspection at delivery is important because shipping damage must be documented as quickly and clearly as possible.

If There Is Minor Visible Damage

  • Note the damage on the delivery paperwork before signing.
  • Take clear photos of the packaging and any visible damage.
  • Accept the shipment if the damage appears minor.
  • Inspect the product immediately after unpacking.
  • Contact Peach State Pottery as soon as possible.

If There Is Severe Visible Damage

  • Refuse the shipment if the damage appears severe.
  • Take detailed photos before refusal.
  • Contact Peach State Pottery right away.

If You Discover Concealed Damage

Concealed damage is damage discovered after the product has been unpacked.

  • Notify Peach State Pottery as soon as possible.
  • Keep all packaging materials.
  • Take detailed photos and/or video.
  • Report the issue promptly so the shipping damage claim process can be reviewed.

Photo & Video Documentation

Before opening the box or crate, we strongly recommend taking clear photos or video of the packaging from all sides.

Continue documenting as you unpack, especially if you notice crushed packaging, torn cartons, holes in the box, visible impact marks, or damage to the oven, kiln, or accessories.

This documentation may be required to support a freight or shipping claim.

Returns & Exchanges

This return policy applies to HotShot Oven & Kiln products purchased through Peach State Pottery. Returns must receive prior approval and meet all conditions outlined below. Warranty returns are covered under a separate warranty policy.

Return Eligibility

To be eligible for a non-warranty return:

  • The return request must be initiated within 30 days of purchase.
  • The product must have been purchased directly from Peach State Pottery.
  • The product carton must remain sealed and unopened.
  • The product must be unused, uninstalled, unmarked, and not energized.
  • The product must be returned in its original, unmarked carton with all included materials and documentation.
  • The product must not be a special order or custom-configured unit.
  • A Return Merchandise Authorization, or RMA, must be approved before anything is shipped back.

Please do not ship any product back without first receiving return authorization.

Off-the-Shelf Stock Units

Standard stock units, including the HS-360, HS-1200, and HS-18K in unmodified condition, may be eligible for return under the conditions listed in this policy.

  • Approved stock unit returns are subject to a 25% restocking fee.
  • Returns must be initiated within 30 days of purchase.
  • The customer is responsible for prepaid freight back to the warehouse.
  • The product must pass inspection before a refund is approved.

If the product is not in as-new, resellable condition, you will be notified and offered the option to have it returned to you at your expense.

Modified Stock Units

Units upgraded or modified from their original stock configuration, including controller upgrades or custom configurations, are subject to a 25% restocking fee and must meet all other return conditions listed above.

Special Order & Custom Units

Special order or custom-made units are products specifically designed, modified, or manufactured to meet unique customer specifications.

These units are not returnable under any circumstances unless covered by an approved warranty claim.

Refurbished & Scratch & Dent Units

Refurbished units and scratch-and-dent models are discounted due to cosmetic flaws or handling damage. These units are fully tested and functional but are sold as-is and are not returnable.

Product Must Be Unopened

Any product whose carton seal has been broken, installed, energized, or marked in any way is not considered suitable for resale and will not be accepted for return.

Restocking Fee

Approved returns of eligible HotShot stock units are subject to a 25% restocking fee.

Original shipping costs are not credited or refunded. Return shipping is the customer’s responsibility unless otherwise stated under an approved warranty claim.

Return Process

To start a return, contact Peach State Pottery with your order information and reason for return. We will help coordinate the next steps.

  1. Request return authorization.
  2. Wait for RMA approval before shipping anything back.
  3. Repackage the product carefully in its original, unmarked packaging.
  4. Ship the product prepaid and insured to the designated return address.
  5. The product will be inspected after arrival.
  6. If approved, your refund or credit will be processed.

Return Shipping Damage

Peach State Pottery is not responsible for damage incurred during return shipping.

We strongly recommend taking photos of the return packaging before shipment and using a prepaid, insured shipping method. Any damage that occurs during return shipping may be deducted from your refund.

Refunds

Once your return is received and inspected, you will be notified whether your refund has been approved or rejected.

If approved, the refund will be issued back to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued.

Late or Missing Refunds

If your refund has been approved but has not appeared yet, please check your bank or credit card statement, contact your card issuer or bank, and then contact Peach State Pottery if you still need help.

Exchanges

Exchanges are generally only available for items that are defective, damaged, or approved under the applicable manufacturer policy.

Need Help?

If you have questions before ordering, during delivery, or after your HotShot Oven & Kiln product arrives, please contact Peach State Pottery. We are happy to help you understand shipping options, lead times, return eligibility, damage claims, returns, and exchanges.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty
Manuals

Download HotShot Oven & Kiln product manuals for setup, operation, and maintenance. Click any manual below to download the PDF to your device.

Glass Kilns User Manual

Complete guide for HotShot glass kilns including setup, firing schedules, controller operation, and maintenance

Download

Knives & Metallurgy User Manual

Heat treating guide for knife makers covering hardening, tempering, quenching, and heat treat schedules

Download

Machining User Manual

Operating instructions for stress relief, aging, and post-machining heat treatment applications

Download

Ceramic Ovens User Manual

Complete setup and operation guide including firing cycles, kiln furniture, controller settings, and safety

Download
Product Videos