Description
Shipping/Returns
Why Buy From Us?
Warranty

Description

Olympic Kilns · Electric Kiln · Front-Loading Olympic FL20E Large Capacity Electric Kiln FL20E · 240V or 208V · 28″ W × 28″ D × 45″ H · 20 cu ft · Cone 10 / 2350°F The FL20E is Olympic's largest front-loading electric kiln, delivering 20 cubic feet of usable firing chamber for production studios, universities, and commercial operations. Front-loading design allows ergonomic loading at waist height and accommodates oversized work, sculptural pieces, and large production runs. Available in 240V single-phase or 208V three-phase configurations to match your facility's electrical infrastructure. Maximum firing temperatureCone 10 / 2350°F Chamber capacity20 cubic feet Electrical configuration240V or 208V Loading styleFront-loading door What’s included KilnStar controller User-programmable digital controller with 8 program slots, 8 segments per program, and cone fire mode for automatic shutoff 3-inch firebrick insulation High-density 2800°F-rated firebrick walls, floor, and ceiling for exceptional heat retention and fuel efficiency Balanced heating elements Heavy-duty Kanthal A-1 coil elements in grooved brick for even heat distribution throughout the 20 cubic foot chamber Stainless steel jacket Durable 20-gauge stainless steel exterior with powder-coated steel frame and reinforced corners Front-loading door system Counterbalanced insulated door with stainless steel hinges, latching mechanism, and viewing peephole Pilot light indicator External indicator light shows when kiln power is active Technical specifications Model numberFL20E Chamber dimensions28″ W × 28″ D × 45″ H Chamber capacity20 cubic feet Brick thickness3 inches (2800°F-rated) Maximum temperatureCone 10 / 2350°F Voltage options240V single-phase or 208V three-phase Amperage (240V)109 amps Wattage (240V)26,160 watts Breaker requirement (240V)150-amp single-phase Loading styleFront-loading with counterbalanced door Element typeKanthal A-1 coil elements in grooved brick Controller includedKilnStar programmable controller Shipping weightApproximately 2,800 lbs Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Solid-state relay upgrade (SSR) Replaces mechanical contactors with silent solid-state relays for quieter operation, longer element life, and reduced electrical noise Furniture kit Custom shelves, posts, and stilt sets sized for the FL20E chamber — essential for efficient loading and firing Orton AutoVent kiln vent system Downdraft ventilation system removes fumes, improves firing consistency, and maintains cleaner studio air quality Multi-zone upgrade Adds independent top and bottom zone control for improved temperature uniformity in tall chamber loads Power interrupt module Prevents controller lockup and program loss during brief power interruptions or brownouts Emergency parts kit Backup elements, thermocouple, relays, and other critical replacement parts for minimizing downtime Type S thermocouple Platinum-grade thermocouple upgrade for extended accuracy and longevity in high-temperature cone 10 firings Controller upgrade Genesis Touchscreen — Bartlett InstrumentsRecommended The Genesis touchscreen controller by Bartlett Instruments offers advanced programming, diagnostic tools, and an intuitive color interface designed for production studios firing large-capacity kilns.

Full-color 4.3-inch touchscreen with icon-based navigation
Store up to 32 custom firing programs with 32 segments each
Real-time graphing shows temperature curves during firing
Advanced diagnostics monitor element performance and electrical health
Delay start, preheat hold, and alarm notifications
USB port for program backup and software updates

Common questions What electrical service does the FL20E require? The 240V single-phase model requires a dedicated 150-amp circuit with appropriate wire gauge (typically #1 AWG copper). The 208V three-phase version requires three-phase service with matching amperage. You'll need a licensed electrician to install the circuit and confirm your facility has adequate service capacity for this 26+ kW kiln. Peach State Pottery can provide electrical specs to share with your electrician during planning. Does this kiln include furniture or shelves? No. Kiln furniture is sold separately because every studio has different loading needs. The FL20E requires custom furniture sized for its 28″ × 28″ × 45″ chamber. We can help you configure a furniture kit with the appropriate shelf sizes, post heights, and quantities based on your typical work and firing schedule. Is ventilation required for the FL20E? While not legally required in all jurisdictions, ventilation is strongly recommended for any production kiln of this size. The Orton AutoVent downdraft system removes combustion gases, moisture, and fumes during bisque and glaze firings, improving studio air quality and firing results. Some insurance policies and building codes may require ventilation for commercial kilns. What is the delivery and installation process? The FL20E ships fully assembled on a pallet at approximately 2,800 lbs. Freight delivery is curbside only — you'll need rigging equipment (forklift, pallet jack, or crane) to move it into your studio. The kiln requires professional electrical installation by a licensed electrician. Peach State Pottery can coordinate delivery timing and provide installation support documentation. How do I register the warranty? Olympic requires warranty registration within 30 days of delivery. After your kiln arrives, complete the registration form on Olympic's website with your serial number, purchase date, and dealer information. Warranty is valid only for kilns purchased through authorized dealers like Peach State Pottery and covers manufacturing defects for one year from delivery date. Not sure if the FL20E is the right kiln for your space? Our team can help you evaluate electrical capacity, compare models, and coordinate delivery logistics for large-capacity kilns. Talk to an expert →

Shipping/Returns

Shipping

Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
The carrier is responsible for transporting your freight but not for unloading it.
Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
Customer is responsible for moving the freight from the truck to its place of use.
UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

You have the option of refusing delivery if the freight appears to be damaged.
Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
Immediately after delivery, open all cartons to determine if there is any concealed damage.
Retain all damaged items with their packaging.
Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

Continue to retain damaged merchandise even though the inspection has been completed.
Damaged items cannot be used or disposed of without written permission from the carrier.
Do not return damaged items without written authorization from the supplier.
If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

It is the customer's responsibility (as consignee) to file any claim.
We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
We cannot make freight claims for customers.
Documents required for filing a freight claim:

Carrier's loss or damage claim form
Shipper's original invoice or copy
Original bill of lading
Original paid freight bill
Carrier's inspection report
Repair invoice

We do not allow any deductions from invoices for damaged ware.

Returns

Custom orders, certified pre-owned, or used products are not eligible for return.
Products purchased for temporary use (e.g., trade shows) are not eligible for return.
Specific product exceptions will be noted in the product description.
Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Name: Olympic Kilns FL20E Large Capacity Electric Kiln
Brand: Olympic Kilns
SKU: FL20E
Price: 13221.0 USD
Availability: InStock

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component	Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer	1 year
Cone 10 kilns	1 year
All other Olympic kilns	2 years
Thermocouples	Not covered
Kiln furniture	Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

The date the issue was discovered
The place of purchase
Proof of purchase
A description of the defect
Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

Kilns damaged or altered after leaving the factory.
Damage caused by reduction firing or salt firing.
Over-firing or exceeding the maximum cone or temperature rating.
Improper installation.
Use of electrical voltages different from those specified for the kiln.
Firing materials other than ceramics and glass.
Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

Requested parts must be packaged carefully and shipped freight prepaid.
The customer is responsible for dismantling and reinstalling parts.
The customer is responsible for packaging and shipping costs unless otherwise stated.
Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563