Description
Shipping/Returns
Why Buy From Us?
Warranty

Description

```html Olympic Kilns · Gas Kiln · Downdraft Front-Loading Olympic DD9 Large Capacity Gas Kiln Model DD9 · Natural Gas or Propane · 30″ W × 25″ D × 35″ H · 15 Cubic Feet · Cone 10 / 2350°F The DD9 is a downdraft gas kiln engineered for production studios and serious ceramic artists who need consistent cone 10 results in a large-capacity chamber. With 15 cubic feet of interior space and a front-loading design, this kiln accommodates substantial production runs while maintaining even heat distribution through its downdraft firing pattern. Available in natural gas or propane configurations, the DD9 delivers professional-grade reduction firing capability for mid-range to high-fire ceramics. Maximum TemperatureCone 10 / 2350°F Interior Capacity15 cubic feet Chamber Dimensions30″ W × 25″ D × 35″ H Fuel TypeNatural Gas or Propane What’s included Downdraft Burner System Complete gas burner assembly engineered for even heat distribution and efficient cone 10 firing with downdraft circulation pattern Front-Loading Chamber Full front door access to 30″ × 25″ × 35″ interior chamber with heavy-duty hinges and secure latching mechanism Refractory Brick Construction High-temperature insulating firebrick rated for cone 10+ firing with excellent heat retention and thermal efficiency Adjustable Damper System Precision damper controls for atmosphere management during oxidation and reduction firing cycles Steel Frame Construction Reinforced structural steel frame with powder-coated finish designed for stability under high-temperature operation Pyrometric Cones Holder Built-in cone viewing port with heat-resistant glass for visual temperature monitoring throughout the firing cycle Technical specifications ModelDD9 Kiln TypeDowndraft Gas, Front-Loading Interior Dimensions30″ W × 25″ D × 35″ H Interior Capacity15 cubic feet Maximum TemperatureCone 10 / 2350°F Fuel TypeNatural Gas or Propane (specify at order) Firing PatternDowndraft circulation Brick TypeHigh-temperature insulating firebrick Door ConfigurationFront-loading with hinged door Atmosphere ControlOxidation and reduction capable Ventilation RequiredYes – exhaust flue to exterior Approximate Shipping WeightContact for details Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Kiln Furniture Kit High-alumina shelves and posts sized for the DD9 chamber to maximize stacking efficiency and support large production loads Additional Shelves Extra 30″ × 25″ cordierite or high-alumina shelves for increased loading flexibility in production firing schedules Pyrometer with Thermocouple Digital temperature readout system with high-temperature thermocouple for precise temperature monitoring during firing Gas Pressure Regulator Precision gas pressure regulator matched to kiln BTU requirements for consistent burner performance Kiln Wash Protective coating for shelves to prevent glaze adhesion and extend shelf life during high-fire ceramic production Replacement Burner Parts Spare burner tips, orifices, and flame retention components for maintenance and emergency repairs Common questions Can I convert this kiln between natural gas and propane? The DD9 is configured at the factory for either natural gas or propane – you must specify which fuel type you need when ordering. Converting between fuel types after purchase requires replacing burner orifices and adjusting gas pressure settings, which should only be performed by a qualified gas kiln technician. If you anticipate needing to switch fuel types, consult with Peach State Pottery before ordering. What are the installation requirements for the DD9? The DD9 requires a dedicated gas line sized appropriately for the kiln's BTU rating, proper gas pressure regulation, and a ventilation system that exhausts combustion gases safely to the exterior. The installation must comply with local building codes and gas appliance regulations. We strongly recommend hiring a licensed gas fitter and kiln installation specialist to ensure safe operation. The kiln also needs a stable, level, non-combustible floor surface with adequate clearance from walls and combustible materials. Do I need to purchase kiln furniture separately? Yes, kiln furniture is not included with the DD9 and must be purchased separately. For a 15 cubic foot chamber, you'll need multiple 30″ × 25″ shelves and an assortment of posts in various heights to create efficient stacking configurations. We recommend starting with at least 6-8 shelves and a full post set. Contact Peach State Pottery for a furniture kit recommendation based on your specific production needs. What is the difference between downdraft and updraft gas kilns? In a downdraft kiln like the DD9, heat enters at the top or mid-level, circulates downward through the ware, and exits through a flue at the bottom. This creates more even heat distribution from top to bottom compared to updraft kilns, where heat enters at the bottom and rises directly upward. Downdraft kilns typically produce more consistent results across all shelf levels, making them preferred for production work where uniformity is critical. How is the Olympic kiln warranty activated? Olympic Kilns provides a one-year limited warranty that must be registered within 30 days of delivery. The warranty is only valid when purchased through an authorized dealer like Peach State Pottery. Register your kiln directly with Olympic Kilns after delivery using the serial number and purchase documentation. The warranty covers manufacturing defects but does not cover damage from improper installation, misuse, or normal wear components. Not sure if the DD9 is the right kiln for your studio? Our team can help you evaluate gas line requirements, ventilation needs, and whether this capacity matches your production volume. Talk to an expert → ```

Shipping/Returns

Shipping

Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
The carrier is responsible for transporting your freight but not for unloading it.
Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
Customer is responsible for moving the freight from the truck to its place of use.
UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

You have the option of refusing delivery if the freight appears to be damaged.
Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
Immediately after delivery, open all cartons to determine if there is any concealed damage.
Retain all damaged items with their packaging.
Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

Continue to retain damaged merchandise even though the inspection has been completed.
Damaged items cannot be used or disposed of without written permission from the carrier.
Do not return damaged items without written authorization from the supplier.
If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

It is the customer's responsibility (as consignee) to file any claim.
We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
We cannot make freight claims for customers.
Documents required for filing a freight claim:

Carrier's loss or damage claim form
Shipper's original invoice or copy
Original bill of lading
Original paid freight bill
Carrier's inspection report
Repair invoice

We do not allow any deductions from invoices for damaged ware.

Returns

Custom orders, certified pre-owned, or used products are not eligible for return.
Products purchased for temporary use (e.g., trade shows) are not eligible for return.
Specific product exceptions will be noted in the product description.
Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Name: Olympic Kilns DD9 Large Capacity Gas Kiln
Brand: Olympic Kilns
SKU: DD9
Price: 9935.0 USD
Availability: InStock

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component	Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer	1 year
Cone 10 kilns	1 year
All other Olympic kilns	2 years
Thermocouples	Not covered
Kiln furniture	Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

The date the issue was discovered
The place of purchase
Proof of purchase
A description of the defect
Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

Kilns damaged or altered after leaving the factory.
Damage caused by reduction firing or salt firing.
Over-firing or exceeding the maximum cone or temperature rating.
Improper installation.
Use of electrical voltages different from those specified for the kiln.
Firing materials other than ceramics and glass.
Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

Requested parts must be packaged carefully and shipped freight prepaid.
The customer is responsible for dismantling and reinstalling parts.
The customer is responsible for packaging and shipping costs unless otherwise stated.
Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563