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Olympic Kilns Doll E / Test E Electric Kiln

Olympic Kilns Doll E / Test E Electric Kiln

by Olympic Kilns
Save $200.00
$2,011.00
$1,811.00
🚚
Free Freight Delivery Included
✓ No sales tax outside GA ✓ Liftgate included free ✓ Authorized dealer
🔨
Made to Order: Kilns are built after ordering to your exact specifications. Current estimate is 8–12 weeks.
⚡
Need it sooner? Quick-Ship models ship in 2–3 weeks
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Questions? Call or text us at (470) 264-3563

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★
Best for
Serious hobbyists, home studio potters, and small production studios who need a reliable, high-fire American-made kiln with full manufacturer support and room to grow.
🔨 Lead time
8–12 weeks
Made to order — built to your exact voltage and controller selections after ordering.
✓ Warranty
Manufacturer warranty
Full manufacturer coverage included. We are here if anything goes wrong.
✓ Why buy from Peach State Pottery?
★ Authorized Olympic Kilns Dealer
★ No sales tax outside Georgia
★ Free shipping included
★ Real support before & after order
★ Military discount for veterans
★ We are here if anything goes wrong
Call or text us:✆ (470) 264-3563
⏱
Production batches fill quickly
Olympic kilns are made to order. Placing your order now secures your spot in the current production batch and locks in today's pricing. Lead times can extend during busy periods.
Have questions before you order?
Call or text us at (470) 264-3563 — we will help confirm the right setup for your studio.
✆ Call or text us ✉ Save 3% with wire transfer
Olympic Kilns · Electric Kiln · 120-Volt Test Kiln Olympic Doll E / Test E Electric Kiln Doll E / Test E · 120V · 11.25″ W × 7″ D × 9″ H · 0.33 cu ft · Cone 10 / 2350°F The Doll E / Test E is a compact oval test kiln that plugs into any standard household outlet, making it ideal for glaze testing, small production work, and educational settings. Its 11.25″ × 7″ × 9″ oval chamber accommodates test tiles, small pieces, and glaze samples while reaching Cone 10 temperatures. The 120-volt configuration eliminates the need for dedicated electrical service, offering maximum portability and convenience for studios without 240V access.
Max temperatureCone 10 / 2350°F
Chamber size11.25″ W × 7″ D × 9″ H (0.33 cu ft)
Voltage120V household outlet
DesignOval test kiln with top loading
What’s included
KilnStar digital controller Three-button digital controller with Cone Fire mode for automated firing schedules and Hold function for controlled cooling cycles
3-inch insulating firebrick High-quality 2300°F-rated brick provides excellent heat retention and energy efficiency for consistent firing results
Top-loading design Hinged lid with compact oval chamber optimized for test tiles, small sculptures, and glaze sample firing
Stainless steel jacket Durable stainless exterior provides years of reliable service and protects internal components
Standard 120V plug 15-amp household plug allows operation from any standard outlet without dedicated electrical service
Balanced element design Optimized coil layout ensures even heat distribution throughout the compact oval chamber
Technical specifications
ModelDoll E / Test E
Kiln typeElectric test kiln, top-loading
Internal dimensions11.25″ W × 7″ D × 9″ H (oval chamber)
Chamber capacity0.33 cubic feet
Maximum temperatureCone 10 / 2350°F
Firebrick thickness3 inches (2300°F-rated)
Voltage120V single-phase
Amperage15 amps
Wattage1800 watts
Breaker requirement15-amp breaker (dedicated circuit recommended)
Plug configurationStandard 3-prong household plug (NEMA 5-15)
ControllerKilnStar digital controller with Cone Fire and Hold modes
Estimated shipping weight85 lbs
Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers.
Optional accessories
Solid State Relay (SSR) upgrade Replaces mechanical relay with solid-state switching for silent operation, extended component life, and reduced electrical interference
Furniture kit Kiln shelves, posts, and stilts custom-sized for the oval chamber dimensions to maximize loading efficiency
Type S thermocouple replacement Spare thermocouple for field replacement ensures minimal downtime if temperature sensing requires service
Emergency parts kit Critical backup components including thermocouple, relays, and fuses for immediate on-site repairs
Power interrupt system Automatic shutoff protection in case of power failure prevents damage and unsafe restart conditions
Controller upgrade
Genesis Touchscreen — Bartlett InstrumentsRecommended
The Genesis controller replaces the standard KilnStar with a full-color touchscreen interface offering 100 programmable segments per program, 32 stored programs with custom names, and real-time graphing of temperature curves during firing.
  • Full-color touchscreen with intuitive menu navigation
  • 100 programmable segments per firing schedule for complex curves
  • 32 custom programs with user-assigned names
  • Real-time temperature graphing displays firing progress
  • Delay start timer and automatic cone offset adjustments
  • USB port for program backup and software updates
Common questions
Can I plug this kiln into a regular household outlet?
Yes, the Doll E / Test E operates on standard 120V household power and includes a 3-prong plug that fits standard outlets. However, we strongly recommend using a dedicated 15-amp circuit to prevent tripping breakers or overloading circuits shared with other appliances. An electrician can verify your outlet is on a dedicated circuit and confirm proper wiring.
What size shelves and furniture do I need for this kiln?
The oval chamber measures 11.25″ wide by 7″ deep, so you'll need custom-cut oval shelves or rectangular shelves trimmed to fit. Olympic offers a furniture kit specifically sized for this kiln's dimensions. Standard round or square shelves from other kilns will not fit properly due to the unique oval shape.
Is this kiln suitable for production work or only testing?
While primarily designed as a test kiln for glaze development and small samples, the Doll E / Test E is capable of production firing for very small items like jewelry components, miniatures, test tiles for tile makers, and small sculptural pieces. The 0.33 cubic foot capacity limits batch sizes but offers quick turnaround for small production runs.
How do I register my kiln warranty?
Olympic Kilns requires warranty registration within 30 days of delivery. You can register online at Olympic's website using your serial number and purchase date. Warranty coverage is valid only for kilns purchased through authorized dealers like Peach State Pottery. Keep your invoice as proof of purchase date.
What's the difference between the Doll E and Test E models?
The Doll E and Test E are the same kiln with two different model names used interchangeably by Olympic. Both feature identical specifications: 11.25″ × 7″ × 9″ oval chamber, 120V operation, Cone 10 capability, and the KilnStar controller. The dual naming reflects Olympic's historical product line conventions.
Not sure if the Doll E / Test E is the right kiln for your space? Our team can help you compare test kiln options, verify electrical requirements, and recommend the right furniture setup for your work.
Talk to an expert →
Description
Olympic Kilns · Electric Kiln · 120-Volt Test Kiln Olympic Doll E / Test E Electric Kiln Doll E / Test E · 120V · 11.25″ W × 7″ D × 9″ H · 0.33 cu ft · Cone 10 / 2350°F The Doll E / Test E is a compact oval test kiln that plugs into any standard household outlet, making it ideal for glaze testing, small production work, and educational settings. Its 11.25″ × 7″ × 9″ oval chamber accommodates test tiles, small pieces, and glaze samples while reaching Cone 10 temperatures. The 120-volt configuration eliminates the need for dedicated electrical service, offering maximum portability and convenience for studios without 240V access. Max temperatureCone 10 / 2350°F Chamber size11.25″ W × 7″ D × 9″ H (0.33 cu ft) Voltage120V household outlet DesignOval test kiln with top loading What’s included KilnStar digital controller Three-button digital controller with Cone Fire mode for automated firing schedules and Hold function for controlled cooling cycles 3-inch insulating firebrick High-quality 2300°F-rated brick provides excellent heat retention and energy efficiency for consistent firing results Top-loading design Hinged lid with compact oval chamber optimized for test tiles, small sculptures, and glaze sample firing Stainless steel jacket Durable stainless exterior provides years of reliable service and protects internal components Standard 120V plug 15-amp household plug allows operation from any standard outlet without dedicated electrical service Balanced element design Optimized coil layout ensures even heat distribution throughout the compact oval chamber Technical specifications ModelDoll E / Test E Kiln typeElectric test kiln, top-loading Internal dimensions11.25″ W × 7″ D × 9″ H (oval chamber) Chamber capacity0.33 cubic feet Maximum temperatureCone 10 / 2350°F Firebrick thickness3 inches (2300°F-rated) Voltage120V single-phase Amperage15 amps Wattage1800 watts Breaker requirement15-amp breaker (dedicated circuit recommended) Plug configurationStandard 3-prong household plug (NEMA 5-15) ControllerKilnStar digital controller with Cone Fire and Hold modes Estimated shipping weight85 lbs Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Solid State Relay (SSR) upgrade Replaces mechanical relay with solid-state switching for silent operation, extended component life, and reduced electrical interference Furniture kit Kiln shelves, posts, and stilts custom-sized for the oval chamber dimensions to maximize loading efficiency Type S thermocouple replacement Spare thermocouple for field replacement ensures minimal downtime if temperature sensing requires service Emergency parts kit Critical backup components including thermocouple, relays, and fuses for immediate on-site repairs Power interrupt system Automatic shutoff protection in case of power failure prevents damage and unsafe restart conditions Controller upgrade Genesis Touchscreen — Bartlett InstrumentsRecommended The Genesis controller replaces the standard KilnStar with a full-color touchscreen interface offering 100 programmable segments per program, 32 stored programs with custom names, and real-time graphing of temperature curves during firing.
  • Full-color touchscreen with intuitive menu navigation
  • 100 programmable segments per firing schedule for complex curves
  • 32 custom programs with user-assigned names
  • Real-time temperature graphing displays firing progress
  • Delay start timer and automatic cone offset adjustments
  • USB port for program backup and software updates
 Common questions Can I plug this kiln into a regular household outlet? Yes, the Doll E / Test E operates on standard 120V household power and includes a 3-prong plug that fits standard outlets. However, we strongly recommend using a dedicated 15-amp circuit to prevent tripping breakers or overloading circuits shared with other appliances. An electrician can verify your outlet is on a dedicated circuit and confirm proper wiring. What size shelves and furniture do I need for this kiln? The oval chamber measures 11.25″ wide by 7″ deep, so you'll need custom-cut oval shelves or rectangular shelves trimmed to fit. Olympic offers a furniture kit specifically sized for this kiln's dimensions. Standard round or square shelves from other kilns will not fit properly due to the unique oval shape. Is this kiln suitable for production work or only testing? While primarily designed as a test kiln for glaze development and small samples, the Doll E / Test E is capable of production firing for very small items like jewelry components, miniatures, test tiles for tile makers, and small sculptural pieces. The 0.33 cubic foot capacity limits batch sizes but offers quick turnaround for small production runs. How do I register my kiln warranty? Olympic Kilns requires warranty registration within 30 days of delivery. You can register online at Olympic's website using your serial number and purchase date. Warranty coverage is valid only for kilns purchased through authorized dealers like Peach State Pottery. Keep your invoice as proof of purchase date. What's the difference between the Doll E and Test E models? The Doll E and Test E are the same kiln with two different model names used interchangeably by Olympic. Both feature identical specifications: 11.25″ × 7″ × 9″ oval chamber, 120V operation, Cone 10 capability, and the KilnStar controller. The dual naming reflects Olympic's historical product line conventions. Not sure if the Doll E / Test E is the right kiln for your space? Our team can help you compare test kiln options, verify electrical requirements, and recommend the right furniture setup for your work. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Description
Olympic Kilns · Electric Kiln · 120-Volt Test Kiln Olympic Doll E / Test E Electric Kiln Doll E / Test E · 120V · 11.25″ W × 7″ D × 9″ H · 0.33 cu ft · Cone 10 / 2350°F The Doll E / Test E is a compact oval test kiln that plugs into any standard household outlet, making it ideal for glaze testing, small production work, and educational settings. Its 11.25″ × 7″ × 9″ oval chamber accommodates test tiles, small pieces, and glaze samples while reaching Cone 10 temperatures. The 120-volt configuration eliminates the need for dedicated electrical service, offering maximum portability and convenience for studios without 240V access. Max temperatureCone 10 / 2350°F Chamber size11.25″ W × 7″ D × 9″ H (0.33 cu ft) Voltage120V household outlet DesignOval test kiln with top loading What’s included KilnStar digital controller Three-button digital controller with Cone Fire mode for automated firing schedules and Hold function for controlled cooling cycles 3-inch insulating firebrick High-quality 2300°F-rated brick provides excellent heat retention and energy efficiency for consistent firing results Top-loading design Hinged lid with compact oval chamber optimized for test tiles, small sculptures, and glaze sample firing Stainless steel jacket Durable stainless exterior provides years of reliable service and protects internal components Standard 120V plug 15-amp household plug allows operation from any standard outlet without dedicated electrical service Balanced element design Optimized coil layout ensures even heat distribution throughout the compact oval chamber Technical specifications ModelDoll E / Test E Kiln typeElectric test kiln, top-loading Internal dimensions11.25″ W × 7″ D × 9″ H (oval chamber) Chamber capacity0.33 cubic feet Maximum temperatureCone 10 / 2350°F Firebrick thickness3 inches (2300°F-rated) Voltage120V single-phase Amperage15 amps Wattage1800 watts Breaker requirement15-amp breaker (dedicated circuit recommended) Plug configurationStandard 3-prong household plug (NEMA 5-15) ControllerKilnStar digital controller with Cone Fire and Hold modes Estimated shipping weight85 lbs Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Solid State Relay (SSR) upgrade Replaces mechanical relay with solid-state switching for silent operation, extended component life, and reduced electrical interference Furniture kit Kiln shelves, posts, and stilts custom-sized for the oval chamber dimensions to maximize loading efficiency Type S thermocouple replacement Spare thermocouple for field replacement ensures minimal downtime if temperature sensing requires service Emergency parts kit Critical backup components including thermocouple, relays, and fuses for immediate on-site repairs Power interrupt system Automatic shutoff protection in case of power failure prevents damage and unsafe restart conditions Controller upgrade Genesis Touchscreen — Bartlett InstrumentsRecommended The Genesis controller replaces the standard KilnStar with a full-color touchscreen interface offering 100 programmable segments per program, 32 stored programs with custom names, and real-time graphing of temperature curves during firing.
  • Full-color touchscreen with intuitive menu navigation
  • 100 programmable segments per firing schedule for complex curves
  • 32 custom programs with user-assigned names
  • Real-time temperature graphing displays firing progress
  • Delay start timer and automatic cone offset adjustments
  • USB port for program backup and software updates
 Common questions Can I plug this kiln into a regular household outlet? Yes, the Doll E / Test E operates on standard 120V household power and includes a 3-prong plug that fits standard outlets. However, we strongly recommend using a dedicated 15-amp circuit to prevent tripping breakers or overloading circuits shared with other appliances. An electrician can verify your outlet is on a dedicated circuit and confirm proper wiring. What size shelves and furniture do I need for this kiln? The oval chamber measures 11.25″ wide by 7″ deep, so you'll need custom-cut oval shelves or rectangular shelves trimmed to fit. Olympic offers a furniture kit specifically sized for this kiln's dimensions. Standard round or square shelves from other kilns will not fit properly due to the unique oval shape. Is this kiln suitable for production work or only testing? While primarily designed as a test kiln for glaze development and small samples, the Doll E / Test E is capable of production firing for very small items like jewelry components, miniatures, test tiles for tile makers, and small sculptural pieces. The 0.33 cubic foot capacity limits batch sizes but offers quick turnaround for small production runs. How do I register my kiln warranty? Olympic Kilns requires warranty registration within 30 days of delivery. You can register online at Olympic's website using your serial number and purchase date. Warranty coverage is valid only for kilns purchased through authorized dealers like Peach State Pottery. Keep your invoice as proof of purchase date. What's the difference between the Doll E and Test E models? The Doll E and Test E are the same kiln with two different model names used interchangeably by Olympic. Both feature identical specifications: 11.25″ × 7″ × 9″ oval chamber, 120V operation, Cone 10 capability, and the KilnStar controller. The dual naming reflects Olympic's historical product line conventions. Not sure if the Doll E / Test E is the right kiln for your space? Our team can help you compare test kiln options, verify electrical requirements, and recommend the right furniture setup for your work. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563