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Olympic Kilns 1818FLE Electric Kiln - front view

Olympic Kilns 1818FLE Front Loading Electric Kiln

by Olympic Kilns
Save $435.20
$2,660.00
$2,224.80
🚚
Free Freight Delivery Included
✓ No sales tax outside GA ✓ Liftgate included free ✓ Authorized dealer
🔨
Made to Order: Kilns are built after ordering to your exact specifications. Current estimate is 8–12 weeks.
⚡
Need it sooner? Quick-Ship models ship in 2–3 weeks
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Questions? Call or text us at (470) 264-3563

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Olympic Kilns  ·  Electric Kiln  ·  Low-Profile Front-Loading Olympic Kilns 1818FLE Electric Kiln Model 1818FLE · 240V or 208V · 17.5″ W × 18″ D × 12″ H at peak · Fires to Cone 8 / 2300°F The 1818FLE is Olympic's low-profile front-loading kiln, built for glass fusing, slumping, and other flat-work firing where a tall chamber isn't needed. Its wide, shallow interior makes loading and unloading large flat pieces simple, and the front-loading door gives you full access to the chamber floor without reaching over a wall. An optional quartz viewing window lets you watch your work develop in real time.
Max TempCone 8 / 2300°F
Chamber17.5″ × 18″ × 12″
Voltage240V or 208V
Loading StyleFront-Loading
What’s included
Bartlett 3K-CF electronic controller Cone fire and ramp/hold programming entered with simple scroll up/down buttons. Straightforward operation for fusing and slumping schedules.
Front-loading swing door Wide door access to the full chamber floor — ideal for loading large flat glass pieces or wide ceramic work without reaching over a wall.
Low-profile chamber design 12″ peak height keeps the firing chamber shallow and wide, matching the footprint of glass slumping molds and flatwork.
Pilot light Visible from across the studio — always know at a glance whether the kiln is powered and firing.
Stainless steel jacket and metal stand Durable exterior and a sturdy stand position the kiln at a comfortable working height for loading and unloading.
Balanced heating elements Positioned for even heat distribution across the wide, shallow chamber under all firing conditions.
Technical specifications
Model1818FLE
Inside chamber dimensions17.5″ W × 18″ D × 12″ H at peak
Maximum temperatureCone 8 — 2300°F / 1260°C
Max temp with quartz viewing window1700°F (window option limits max temperature)
Voltage240V or 208V, single phase
Controller (standard)Bartlett 3K-CF electronic controller
Loading styleFront-loading swing door, low-profile chamber
WarrantyTwo-year limited (registration required within 30 days)
Warranty: Two-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers — Peach State Pottery is an authorized Olympic Kilns dealer.
Optional accessories
Quartz viewing window Watch your fusing or slumping project develop in real time without opening the door. Note: limits maximum firing temperature to 1700°F.
Solid state relay Tighter temperature control, longer element life, no clicking noise, lower energy use. No moving parts — likely to last the full life of the kiln.
Genesis touchscreen controller Upgrade from the standard 3K-CF to a touchscreen interface storing up to 12 programs with 32 segments each — ideal for repeatable fusing and slumping schedules.
Shelving and kiln furniture Fiber paper, shelf primer, and posts sized for glass work in this chamber. Order with the kiln to avoid a separate shipping charge.
Controller upgrade
Genesis Touchscreen — Bartlett InstrumentsRecommended
Replaces the standard 3K-CF with a touchscreen interface and expanded program storage. Especially useful for glass work, where slow, multi-segment ramp/hold/anneal schedules are the norm.
  • Store up to 12 programs with 32 segments each
  • Adjust temp or add time mid-firing
  • Delay start, preheat, cone offset, skip step
  • Cone fire table built in for easy reference
  • Review firing profile before or during firing
  • Works with both 208V and 240V configurations
Common questions
Is this kiln for ceramics or glass? The 1818FLE's wide, shallow chamber and front-loading design make it especially well suited to glass fusing and slumping, though it can also be used for low-fire ceramic work up to Cone 8. If you're firing tall ceramic pieces, a top-loading stackable model is usually a better fit.
Should I add the quartz viewing window? The viewing window is popular for glass work since you can watch fusing or slumping happen in real time without opening the door and losing heat. Keep in mind it caps maximum firing temperature at 1700°F, so skip it if you need to fire closer to this kiln's full Cone 8 / 2300°F range.
Do I need an electrician to install this kiln? Yes. The 1818FLE runs on 240V or 208V and requires a dedicated circuit. Most home studios don't have this pre-installed. A licensed electrician can typically add the circuit in a few hours — we're happy to send the spec sheet to your electrician directly.
Does buying from Peach State Pottery affect my warranty? No. We are an authorized Olympic Kilns dealer. Your two-year warranty is fully valid and you have direct access to Olympic's factory support team. Buying from an unauthorized seller or the used market can void your warranty entirely.
Not sure if the 1818FLE is the right kiln for your work? We’re authorized Olympic Kilns dealers based in Atlanta. Call, email, or chat — we’ll give you a straight answer about sizing, the viewing window option, and accessories before you spend a dollar.
Talk to an expert →
About this kiln
Best for: Serious hobbyists, home studio potters, and small production studios who need a reliable, high-fire American-made kiln with full manufacturer support and room to grow.
🔨 Lead time
8–12 weeks
Made to order — built to your exact voltage and controller selections after ordering.
✓ Warranty
Manufacturer warranty
Full coverage included. We are here if anything goes wrong after your order.
Why buy from Peach State Pottery?
★ Authorized Olympic Kilns Dealer
★ No sales tax outside Georgia
★ Free shipping included
★ Real support before & after order
★ Military discount for veterans
★ We are here if anything goes wrong
Call or text us:✆ (470) 264-3563
⏱
Production batches fill quickly
Placing your order now secures your spot in the current production batch and locks in today's pricing. Lead times can extend during busy periods.
✆ Call or text us ✉ Save 3% with wire transfer
Description
Olympic Kilns  ·  Electric Kiln  ·  Low-Profile Front-Loading Olympic Kilns 1818FLE Electric Kiln Model 1818FLE · 240V or 208V · 17.5″ W × 18″ D × 12″ H at peak · Fires to Cone 8 / 2300°F The 1818FLE is Olympic's low-profile front-loading kiln, built for glass fusing, slumping, and other flat-work firing where a tall chamber isn't needed. Its wide, shallow interior makes loading and unloading large flat pieces simple, and the front-loading door gives you full access to the chamber floor without reaching over a wall. An optional quartz viewing window lets you watch your work develop in real time. Max TempCone 8 / 2300°F Chamber17.5″ × 18″ × 12″ Voltage240V or 208V Loading StyleFront-Loading What’s included Bartlett 3K-CF electronic controller Cone fire and ramp/hold programming entered with simple scroll up/down buttons. Straightforward operation for fusing and slumping schedules. Front-loading swing door Wide door access to the full chamber floor — ideal for loading large flat glass pieces or wide ceramic work without reaching over a wall. Low-profile chamber design 12″ peak height keeps the firing chamber shallow and wide, matching the footprint of glass slumping molds and flatwork. Pilot light Visible from across the studio — always know at a glance whether the kiln is powered and firing. Stainless steel jacket and metal stand Durable exterior and a sturdy stand position the kiln at a comfortable working height for loading and unloading. Balanced heating elements Positioned for even heat distribution across the wide, shallow chamber under all firing conditions. Technical specifications Model1818FLE Inside chamber dimensions17.5″ W × 18″ D × 12″ H at peak Maximum temperatureCone 8 — 2300°F / 1260°C Max temp with quartz viewing window1700°F (window option limits max temperature) Voltage240V or 208V, single phase Controller (standard)Bartlett 3K-CF electronic controller Loading styleFront-loading swing door, low-profile chamber WarrantyTwo-year limited (registration required within 30 days) Warranty: Two-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers — Peach State Pottery is an authorized Olympic Kilns dealer. Optional accessories Quartz viewing window Watch your fusing or slumping project develop in real time without opening the door. Note: limits maximum firing temperature to 1700°F. Solid state relay Tighter temperature control, longer element life, no clicking noise, lower energy use. No moving parts — likely to last the full life of the kiln. Genesis touchscreen controller Upgrade from the standard 3K-CF to a touchscreen interface storing up to 12 programs with 32 segments each — ideal for repeatable fusing and slumping schedules. Shelving and kiln furniture Fiber paper, shelf primer, and posts sized for glass work in this chamber. Order with the kiln to avoid a separate shipping charge. Controller upgrade Genesis Touchscreen — Bartlett InstrumentsRecommended Replaces the standard 3K-CF with a touchscreen interface and expanded program storage. Especially useful for glass work, where slow, multi-segment ramp/hold/anneal schedules are the norm.
  • Store up to 12 programs with 32 segments each
  • Adjust temp or add time mid-firing
  • Delay start, preheat, cone offset, skip step
  • Cone fire table built in for easy reference
  • Review firing profile before or during firing
  • Works with both 208V and 240V configurations
 Common questions Is this kiln for ceramics or glass? The 1818FLE's wide, shallow chamber and front-loading design make it especially well suited to glass fusing and slumping, though it can also be used for low-fire ceramic work up to Cone 8. If you're firing tall ceramic pieces, a top-loading stackable model is usually a better fit. Should I add the quartz viewing window? The viewing window is popular for glass work since you can watch fusing or slumping happen in real time without opening the door and losing heat. Keep in mind it caps maximum firing temperature at 1700°F, so skip it if you need to fire closer to this kiln's full Cone 8 / 2300°F range. Do I need an electrician to install this kiln? Yes. The 1818FLE runs on 240V or 208V and requires a dedicated circuit. Most home studios don't have this pre-installed. A licensed electrician can typically add the circuit in a few hours — we're happy to send the spec sheet to your electrician directly. Does buying from Peach State Pottery affect my warranty? No. We are an authorized Olympic Kilns dealer. Your two-year warranty is fully valid and you have direct access to Olympic's factory support team. Buying from an unauthorized seller or the used market can void your warranty entirely. Not sure if the 1818FLE is the right kiln for your work? We’re authorized Olympic Kilns dealers based in Atlanta. Call, email, or chat — we’ll give you a straight answer about sizing, the viewing window option, and accessories before you spend a dollar. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Description
Olympic Kilns  ·  Electric Kiln  ·  Low-Profile Front-Loading Olympic Kilns 1818FLE Electric Kiln Model 1818FLE · 240V or 208V · 17.5″ W × 18″ D × 12″ H at peak · Fires to Cone 8 / 2300°F The 1818FLE is Olympic's low-profile front-loading kiln, built for glass fusing, slumping, and other flat-work firing where a tall chamber isn't needed. Its wide, shallow interior makes loading and unloading large flat pieces simple, and the front-loading door gives you full access to the chamber floor without reaching over a wall. An optional quartz viewing window lets you watch your work develop in real time. Max TempCone 8 / 2300°F Chamber17.5″ × 18″ × 12″ Voltage240V or 208V Loading StyleFront-Loading What’s included Bartlett 3K-CF electronic controller Cone fire and ramp/hold programming entered with simple scroll up/down buttons. Straightforward operation for fusing and slumping schedules. Front-loading swing door Wide door access to the full chamber floor — ideal for loading large flat glass pieces or wide ceramic work without reaching over a wall. Low-profile chamber design 12″ peak height keeps the firing chamber shallow and wide, matching the footprint of glass slumping molds and flatwork. Pilot light Visible from across the studio — always know at a glance whether the kiln is powered and firing. Stainless steel jacket and metal stand Durable exterior and a sturdy stand position the kiln at a comfortable working height for loading and unloading. Balanced heating elements Positioned for even heat distribution across the wide, shallow chamber under all firing conditions. Technical specifications Model1818FLE Inside chamber dimensions17.5″ W × 18″ D × 12″ H at peak Maximum temperatureCone 8 — 2300°F / 1260°C Max temp with quartz viewing window1700°F (window option limits max temperature) Voltage240V or 208V, single phase Controller (standard)Bartlett 3K-CF electronic controller Loading styleFront-loading swing door, low-profile chamber WarrantyTwo-year limited (registration required within 30 days) Warranty: Two-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers — Peach State Pottery is an authorized Olympic Kilns dealer. Optional accessories Quartz viewing window Watch your fusing or slumping project develop in real time without opening the door. Note: limits maximum firing temperature to 1700°F. Solid state relay Tighter temperature control, longer element life, no clicking noise, lower energy use. No moving parts — likely to last the full life of the kiln. Genesis touchscreen controller Upgrade from the standard 3K-CF to a touchscreen interface storing up to 12 programs with 32 segments each — ideal for repeatable fusing and slumping schedules. Shelving and kiln furniture Fiber paper, shelf primer, and posts sized for glass work in this chamber. Order with the kiln to avoid a separate shipping charge. Controller upgrade Genesis Touchscreen — Bartlett InstrumentsRecommended Replaces the standard 3K-CF with a touchscreen interface and expanded program storage. Especially useful for glass work, where slow, multi-segment ramp/hold/anneal schedules are the norm.
  • Store up to 12 programs with 32 segments each
  • Adjust temp or add time mid-firing
  • Delay start, preheat, cone offset, skip step
  • Cone fire table built in for easy reference
  • Review firing profile before or during firing
  • Works with both 208V and 240V configurations
 Common questions Is this kiln for ceramics or glass? The 1818FLE's wide, shallow chamber and front-loading design make it especially well suited to glass fusing and slumping, though it can also be used for low-fire ceramic work up to Cone 8. If you're firing tall ceramic pieces, a top-loading stackable model is usually a better fit. Should I add the quartz viewing window? The viewing window is popular for glass work since you can watch fusing or slumping happen in real time without opening the door and losing heat. Keep in mind it caps maximum firing temperature at 1700°F, so skip it if you need to fire closer to this kiln's full Cone 8 / 2300°F range. Do I need an electrician to install this kiln? Yes. The 1818FLE runs on 240V or 208V and requires a dedicated circuit. Most home studios don't have this pre-installed. A licensed electrician can typically add the circuit in a few hours — we're happy to send the spec sheet to your electrician directly. Does buying from Peach State Pottery affect my warranty? No. We are an authorized Olympic Kilns dealer. Your two-year warranty is fully valid and you have direct access to Olympic's factory support team. Buying from an unauthorized seller or the used market can void your warranty entirely. Not sure if the 1818FLE is the right kiln for your work? We’re authorized Olympic Kilns dealers based in Atlanta. Call, email, or chat — we’ll give you a straight answer about sizing, the viewing window option, and accessories before you spend a dollar. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563