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Hot Shot HS-7G wax burnout kiln front view with digital controller

Hot Shot Glass Kiln HS-7GW

by HotShot Oven & Kiln
$2,178.00
Authorized HotShot Dealer
🚚 Free Shipping Included
Ships directly to your door with no shipping charge at checkout. Liftgate delivery is included free. Only very remote locations, islands, or limited-access addresses may require a fee — we always confirm before processing.
No sales tax outside Georgia  ·  No hidden charges after ordering
★
Best for
Glass artists, jewelers, knife makers, and specialty craftspeople who need a compact, reliable specialty oven or kiln that heats up fast and fires accurately.
🔨 Lead time
5–7 business days
In stock and ready to ship. Most orders are processed within 1–2 business days and delivered within 5–7 business days.
✓ Warranty
Manufacturer warranty
Full manufacturer coverage included. We are here if anything goes wrong after delivery.
✓ Why buy from Peach State Pottery?
★ Authorized HotShot Dealer
★ No sales tax outside Georgia
★ Free shipping included
★ Real support before & after order
★ Military discount for veterans
★ We are here if anything goes wrong
Call or text us:✆ (470) 264-3563
⏱
In stock and ready to ship
Order today and your oven could be at your door within the week. HotShot stock levels change without notice.
Have questions before you order?
Call or text us at (470) 264-3563 — we will help confirm the right setup for your studio.
✆ Call or text us ✉ Save 3% with wire transfer

Notify me when back in stock

  1. 1 We submit your kiln order for production with the manufacturer.
  2. 2 We confirm the current estimated lead time and keep you updated.
  3. 3 Your kiln is built to your specifications and prepared for freight shipment.
  4. 4 We send tracking and delivery instructions once your kiln ships.
Hot Shot Ovens & Kilns · Electric Kiln · Glass Fusing Hot Shot Glass Kiln HS-7GW Model HS-7GW · 120V · 7″ × 7″ × 7″ · 0.198 cu ft · 1850°F max Compact glass kiln designed for small-scale fusing, slumping, and jewelry work in a standard 120-volt outlet. The 7-inch square chamber accommodates test tiles, cabochons, and small dichroic projects with precise temperature control. Clamshell front-loading design provides easy access and uniform heat distribution for consistent results.
Max Temperature1850°F
Chamber Size7″ × 7″ × 7″
Power120V / 13A
Solid State RelayStandard
What’s included
Digital Controller Programmable ramp/hold controller with 6-segment capacity for precise firing schedules
Solid State Relay Factory-installed SSR for silent, maintenance-free switching and extended element life
Clamshell Design Front-loading hinged door for easy loading and unloading without lifting heavy lids
Ceramic Fiber Insulation Lightweight, efficient insulation for fast heating and cooling cycles
Type K Thermocouple Industrial-grade temperature sensor for accurate firing control
Power Cord Standard 120V grounded plug with 6-foot cord
Technical specifications
ModelHS-7GW
Internal Dimensions7″W × 7″D × 7″H
Chamber Capacity0.198 cubic feet
Maximum Temperature1850°F
Voltage120V single phase
Amperage13 amps
Wattage1560 watts
Breaker Required20 amp dedicated circuit
Plug ConfigurationNEMA 5-20P (standard grounded)
Loading StyleFront-loading clamshell
Controller6-segment ramp/hold digital
Relay TypeSolid state relay (SSR) standard
Insulation TypeCeramic fiber
Shipping WeightApproximately 45 lbs
Warranty: One-year limited kiln warranty from Hot Shot Ovens & Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers.
Optional accessories
Kiln Shelf & Posts High-temperature ceramic shelf with adjustable posts for stacking multiple pieces
Fiber Paper Reusable ceramic fiber sheets to protect shelves and prevent glass adhesion
Kiln Wash Protective coating for shelves during glass fusing and slumping
Slumping Molds Stainless steel or ceramic forms for creating bowls, plates, and decorative shapes
Replacement Thermocouple Type K spare thermocouple for emergency replacement
Replacement Elements Spare heating elements specific to HS-7GW model
Digital Pyrometer Secondary temperature monitoring for verification and calibration
Kiln Safety Glasses IR-protective eyewear for viewing work during firing
Common questions
What's the difference between fusing and slumping in this kiln?
Fusing joins pieces of glass together flat on a shelf at approximately 1450-1500°F, while slumping shapes fused glass over or into molds at lower temperatures around 1200-1350°F. The HS-7GW handles both processes with its programmable controller—you'll set different ramp rates and hold temperatures depending on your project. For fusing, you'll typically ramp quickly to tack or full fuse temps; for slumping, slower ramps prevent thermal shock to pre-fused pieces.
Can I plug this into a standard household outlet?
You need a dedicated 20-amp circuit with a 120V outlet—standard outlets are typically 15 amps and will trip the breaker. Most modern kitchens have 20-amp circuits for appliances, identifiable by a horizontal slot on the outlet. Have a licensed electrician verify your circuit can handle 13 amps continuously and install a 20-amp outlet if needed. Never use an extension cord or power strip with this kiln.
What size glass pieces can I fire in the HS-7GW?
The 7-inch square chamber accommodates pieces up to approximately 6.5″ × 6.5″ to allow clearance from the walls. This is ideal for test tiles, jewelry components, small plates, cabochons, and pendants. You'll need to account for shelf posts if stacking, which reduces usable height. For production work or larger pieces, consider the HS-1013 or HS-1418 models with bigger chambers.
How long does a typical fusing cycle take?
A full fuse to 1500°F typically takes 3-4 hours including annealing, depending on glass thickness and your programmed ramp rates. The lightweight ceramic fiber insulation heats quickly—expect approximately 20-30°F per minute on initial ramp. Annealing soak and controlled cooldown add 1-2 hours. The compact size means faster cycles and lower energy consumption compared to larger kilns.
Why buy from an authorized dealer like Peach State Pottery?
Hot Shot's warranty is valid only through authorized dealers and requires registration within 30 days of delivery. Purchasing from Peach State Pottery ensures you receive factory-fresh equipment, proper documentation for warranty registration, and access to technical support. Unauthorized sellers and used equipment void all manufacturer warranties and may not include the latest safety updates or controller firmware.
Not sure if the HS-7GW is the right kiln for your glass studio? Our team can help you compare chamber sizes, firing speeds, and power requirements for your specific projects.
Talk to an expert →
Description
Hot Shot Ovens & Kilns · Electric Kiln · Glass Fusing Hot Shot Glass Kiln HS-7GW Model HS-7GW · 120V · 7″ × 7″ × 7″ · 0.198 cu ft · 1850°F max Compact glass kiln designed for small-scale fusing, slumping, and jewelry work in a standard 120-volt outlet. The 7-inch square chamber accommodates test tiles, cabochons, and small dichroic projects with precise temperature control. Clamshell front-loading design provides easy access and uniform heat distribution for consistent results. Max Temperature1850°F Chamber Size7″ × 7″ × 7″ Power120V / 13A Solid State RelayStandard What’s included Digital Controller Programmable ramp/hold controller with 6-segment capacity for precise firing schedules Solid State Relay Factory-installed SSR for silent, maintenance-free switching and extended element life Clamshell Design Front-loading hinged door for easy loading and unloading without lifting heavy lids Ceramic Fiber Insulation Lightweight, efficient insulation for fast heating and cooling cycles Type K Thermocouple Industrial-grade temperature sensor for accurate firing control Power Cord Standard 120V grounded plug with 6-foot cord Technical specifications ModelHS-7GW Internal Dimensions7″W × 7″D × 7″H Chamber Capacity0.198 cubic feet Maximum Temperature1850°F Voltage120V single phase Amperage13 amps Wattage1560 watts Breaker Required20 amp dedicated circuit Plug ConfigurationNEMA 5-20P (standard grounded) Loading StyleFront-loading clamshell Controller6-segment ramp/hold digital Relay TypeSolid state relay (SSR) standard Insulation TypeCeramic fiber Shipping WeightApproximately 45 lbs Warranty: One-year limited kiln warranty from Hot Shot Ovens & Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Kiln Shelf & Posts High-temperature ceramic shelf with adjustable posts for stacking multiple pieces Fiber Paper Reusable ceramic fiber sheets to protect shelves and prevent glass adhesion Kiln Wash Protective coating for shelves during glass fusing and slumping Slumping Molds Stainless steel or ceramic forms for creating bowls, plates, and decorative shapes Replacement Thermocouple Type K spare thermocouple for emergency replacement Replacement Elements Spare heating elements specific to HS-7GW model Digital Pyrometer Secondary temperature monitoring for verification and calibration Kiln Safety Glasses IR-protective eyewear for viewing work during firing Common questions What's the difference between fusing and slumping in this kiln? Fusing joins pieces of glass together flat on a shelf at approximately 1450-1500°F, while slumping shapes fused glass over or into molds at lower temperatures around 1200-1350°F. The HS-7GW handles both processes with its programmable controller—you'll set different ramp rates and hold temperatures depending on your project. For fusing, you'll typically ramp quickly to tack or full fuse temps; for slumping, slower ramps prevent thermal shock to pre-fused pieces. Can I plug this into a standard household outlet? You need a dedicated 20-amp circuit with a 120V outlet—standard outlets are typically 15 amps and will trip the breaker. Most modern kitchens have 20-amp circuits for appliances, identifiable by a horizontal slot on the outlet. Have a licensed electrician verify your circuit can handle 13 amps continuously and install a 20-amp outlet if needed. Never use an extension cord or power strip with this kiln. What size glass pieces can I fire in the HS-7GW? The 7-inch square chamber accommodates pieces up to approximately 6.5″ × 6.5″ to allow clearance from the walls. This is ideal for test tiles, jewelry components, small plates, cabochons, and pendants. You'll need to account for shelf posts if stacking, which reduces usable height. For production work or larger pieces, consider the HS-1013 or HS-1418 models with bigger chambers. How long does a typical fusing cycle take? A full fuse to 1500°F typically takes 3-4 hours including annealing, depending on glass thickness and your programmed ramp rates. The lightweight ceramic fiber insulation heats quickly—expect approximately 20-30°F per minute on initial ramp. Annealing soak and controlled cooldown add 1-2 hours. The compact size means faster cycles and lower energy consumption compared to larger kilns. Why buy from an authorized dealer like Peach State Pottery? Hot Shot's warranty is valid only through authorized dealers and requires registration within 30 days of delivery. Purchasing from Peach State Pottery ensures you receive factory-fresh equipment, proper documentation for warranty registration, and access to technical support. Unauthorized sellers and used equipment void all manufacturer warranties and may not include the latest safety updates or controller firmware. Not sure if the HS-7GW is the right kiln for your glass studio? Our team can help you compare chamber sizes, firing speeds, and power requirements for your specific projects. Talk to an expert →
Shipping/Returns

HotShot Oven & Kiln Shipping & Returns

At Peach State Pottery, we want your HotShot Oven & Kiln delivery experience to be as smooth and stress-free as possible. HotShot ovens and kilns are carefully packaged and shipped by common carrier to help ensure safe delivery.

Because ovens and kilns can be heavy, fragile, or freight-shipped, it is important to understand the delivery process before your order arrives.

Shipping & Delivery

Processing Time

HotShot Oven & Kiln products purchased through Peach State Pottery typically ship within 5–7 business days of order placement.

Delivery times may vary based on carrier schedules, product availability, and your location. For large or time-sensitive orders, we recommend contacting us before placing your order to confirm availability and estimated delivery timing.

Flat-Rate Shipping

Most HotShot ovens and kilns ship for a flat rate of $80. Final shipping costs are calculated at checkout based on your location and the specific product ordered.

Standard Delivery

Standard HotShot shipments are delivered curbside. The carrier will contact you to schedule delivery when an appointment is required.

Standard delivery does not include:

  • Uncrating
  • Carrying the oven or kiln inside
  • Placement in your studio, garage, home, or workspace
  • Setup or installation

Tracking Information

Once your order ships, tracking information will be sent to the email address used at checkout.

Shipping Restrictions

HotShot ovens and kilns ship to the continental United States.

For Alaska, Hawaii, international orders, or freight quotes to commercial addresses, please contact Peach State Pottery for a custom shipping quote before placing your order.

Access & Delivery Challenges

Please contact us before ordering if your delivery location has possible access issues, such as:

  • Gravel or dirt roads
  • Steep driveways
  • Narrow streets
  • Low-hanging trees or low clearances
  • Limited truck access
  • Rural or hard-to-reach delivery locations

Depending on your location and the carrier used, additional arrangements may be needed to complete delivery.

Unloading Your Order

Once your HotShot oven or kiln arrives, the customer is responsible for moving the unit from the delivery point to its final location unless a separate moving or installation service has been arranged.

Hire a Local Moving or Package-Handling Service

For heavier units or tight spaces, many customers hire a local moving or package-handling service to help receive the shipment and move the oven or kiln into place.

Unload the Order Yourself

If you plan to handle unloading yourself, make sure you have the proper equipment and enough help available. Depending on the unit size and weight, this may require a dolly, pallet jack, liftgate delivery, forklift, loading dock, or similar equipment.

Inspecting Your Shipment

Please inspect your shipment carefully before signing for delivery. Inspection at delivery is important because shipping damage must be documented as quickly and clearly as possible.

If There Is Minor Visible Damage

  • Note the damage on the delivery paperwork before signing.
  • Take clear photos of the packaging and any visible damage.
  • Accept the shipment if the damage appears minor.
  • Inspect the product immediately after unpacking.
  • Contact Peach State Pottery as soon as possible.

If There Is Severe Visible Damage

  • Refuse the shipment if the damage appears severe.
  • Take detailed photos before refusal.
  • Contact Peach State Pottery right away.

If You Discover Concealed Damage

Concealed damage is damage discovered after the product has been unpacked.

  • Notify Peach State Pottery as soon as possible.
  • Keep all packaging materials.
  • Take detailed photos and/or video.
  • Report the issue promptly so the shipping damage claim process can be reviewed.

Photo & Video Documentation

Before opening the box or crate, we strongly recommend taking clear photos or video of the packaging from all sides.

Continue documenting as you unpack, especially if you notice crushed packaging, torn cartons, holes in the box, visible impact marks, or damage to the oven, kiln, or accessories.

This documentation may be required to support a freight or shipping claim.

Returns & Exchanges

This return policy applies to HotShot Oven & Kiln products purchased through Peach State Pottery. Returns must receive prior approval and meet all conditions outlined below. Warranty returns are covered under a separate warranty policy.

Return Eligibility

To be eligible for a non-warranty return:

  • The return request must be initiated within 30 days of purchase.
  • The product must have been purchased directly from Peach State Pottery.
  • The product carton must remain sealed and unopened.
  • The product must be unused, uninstalled, unmarked, and not energized.
  • The product must be returned in its original, unmarked carton with all included materials and documentation.
  • The product must not be a special order or custom-configured unit.
  • A Return Merchandise Authorization, or RMA, must be approved before anything is shipped back.

Please do not ship any product back without first receiving return authorization.

Off-the-Shelf Stock Units

Standard stock units, including the HS-360, HS-1200, and HS-18K in unmodified condition, may be eligible for return under the conditions listed in this policy.

  • Approved stock unit returns are subject to a 25% restocking fee.
  • Returns must be initiated within 30 days of purchase.
  • The customer is responsible for prepaid freight back to the warehouse.
  • The product must pass inspection before a refund is approved.

If the product is not in as-new, resellable condition, you will be notified and offered the option to have it returned to you at your expense.

Modified Stock Units

Units upgraded or modified from their original stock configuration, including controller upgrades or custom configurations, are subject to a 25% restocking fee and must meet all other return conditions listed above.

Special Order & Custom Units

Special order or custom-made units are products specifically designed, modified, or manufactured to meet unique customer specifications.

These units are not returnable under any circumstances unless covered by an approved warranty claim.

Refurbished & Scratch & Dent Units

Refurbished units and scratch-and-dent models are discounted due to cosmetic flaws or handling damage. These units are fully tested and functional but are sold as-is and are not returnable.

Product Must Be Unopened

Any product whose carton seal has been broken, installed, energized, or marked in any way is not considered suitable for resale and will not be accepted for return.

Restocking Fee

Approved returns of eligible HotShot stock units are subject to a 25% restocking fee.

Original shipping costs are not credited or refunded. Return shipping is the customer’s responsibility unless otherwise stated under an approved warranty claim.

Return Process

To start a return, contact Peach State Pottery with your order information and reason for return. We will help coordinate the next steps.

  1. Request return authorization.
  2. Wait for RMA approval before shipping anything back.
  3. Repackage the product carefully in its original, unmarked packaging.
  4. Ship the product prepaid and insured to the designated return address.
  5. The product will be inspected after arrival.
  6. If approved, your refund or credit will be processed.

Return Shipping Damage

Peach State Pottery is not responsible for damage incurred during return shipping.

We strongly recommend taking photos of the return packaging before shipment and using a prepaid, insured shipping method. Any damage that occurs during return shipping may be deducted from your refund.

Refunds

Once your return is received and inspected, you will be notified whether your refund has been approved or rejected.

If approved, the refund will be issued back to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued.

Late or Missing Refunds

If your refund has been approved but has not appeared yet, please check your bank or credit card statement, contact your card issuer or bank, and then contact Peach State Pottery if you still need help.

Exchanges

Exchanges are generally only available for items that are defective, damaged, or approved under the applicable manufacturer policy.

Need Help?

If you have questions before ordering, during delivery, or after your HotShot Oven & Kiln product arrives, please contact Peach State Pottery. We are happy to help you understand shipping options, lead times, return eligibility, damage claims, returns, and exchanges.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty
Manuals

Download HotShot Oven & Kiln product manuals for setup, operation, and maintenance. Click any manual below to download the PDF to your device.

Glass Kilns User Manual

Complete guide for HotShot glass kilns including setup, firing schedules, controller operation, and maintenance

Download

Knives & Metallurgy User Manual

Heat treating guide for knife makers covering hardening, tempering, quenching, and heat treat schedules

Download

Machining User Manual

Operating instructions for stress relief, aging, and post-machining heat treatment applications

Download

Ceramic Ovens User Manual

Complete setup and operation guide including firing cycles, kiln furniture, controller settings, and safety

Download
Product Videos

Customers are saying

4.69 ★ (433)
Verified
Description
Hot Shot Ovens & Kilns · Electric Kiln · Glass Fusing Hot Shot Glass Kiln HS-7GW Model HS-7GW · 120V · 7″ × 7″ × 7″ · 0.198 cu ft · 1850°F max Compact glass kiln designed for small-scale fusing, slumping, and jewelry work in a standard 120-volt outlet. The 7-inch square chamber accommodates test tiles, cabochons, and small dichroic projects with precise temperature control. Clamshell front-loading design provides easy access and uniform heat distribution for consistent results. Max Temperature1850°F Chamber Size7″ × 7″ × 7″ Power120V / 13A Solid State RelayStandard What’s included Digital Controller Programmable ramp/hold controller with 6-segment capacity for precise firing schedules Solid State Relay Factory-installed SSR for silent, maintenance-free switching and extended element life Clamshell Design Front-loading hinged door for easy loading and unloading without lifting heavy lids Ceramic Fiber Insulation Lightweight, efficient insulation for fast heating and cooling cycles Type K Thermocouple Industrial-grade temperature sensor for accurate firing control Power Cord Standard 120V grounded plug with 6-foot cord Technical specifications ModelHS-7GW Internal Dimensions7″W × 7″D × 7″H Chamber Capacity0.198 cubic feet Maximum Temperature1850°F Voltage120V single phase Amperage13 amps Wattage1560 watts Breaker Required20 amp dedicated circuit Plug ConfigurationNEMA 5-20P (standard grounded) Loading StyleFront-loading clamshell Controller6-segment ramp/hold digital Relay TypeSolid state relay (SSR) standard Insulation TypeCeramic fiber Shipping WeightApproximately 45 lbs Warranty: One-year limited kiln warranty from Hot Shot Ovens & Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Kiln Shelf & Posts High-temperature ceramic shelf with adjustable posts for stacking multiple pieces Fiber Paper Reusable ceramic fiber sheets to protect shelves and prevent glass adhesion Kiln Wash Protective coating for shelves during glass fusing and slumping Slumping Molds Stainless steel or ceramic forms for creating bowls, plates, and decorative shapes Replacement Thermocouple Type K spare thermocouple for emergency replacement Replacement Elements Spare heating elements specific to HS-7GW model Digital Pyrometer Secondary temperature monitoring for verification and calibration Kiln Safety Glasses IR-protective eyewear for viewing work during firing Common questions What's the difference between fusing and slumping in this kiln? Fusing joins pieces of glass together flat on a shelf at approximately 1450-1500°F, while slumping shapes fused glass over or into molds at lower temperatures around 1200-1350°F. The HS-7GW handles both processes with its programmable controller—you'll set different ramp rates and hold temperatures depending on your project. For fusing, you'll typically ramp quickly to tack or full fuse temps; for slumping, slower ramps prevent thermal shock to pre-fused pieces. Can I plug this into a standard household outlet? You need a dedicated 20-amp circuit with a 120V outlet—standard outlets are typically 15 amps and will trip the breaker. Most modern kitchens have 20-amp circuits for appliances, identifiable by a horizontal slot on the outlet. Have a licensed electrician verify your circuit can handle 13 amps continuously and install a 20-amp outlet if needed. Never use an extension cord or power strip with this kiln. What size glass pieces can I fire in the HS-7GW? The 7-inch square chamber accommodates pieces up to approximately 6.5″ × 6.5″ to allow clearance from the walls. This is ideal for test tiles, jewelry components, small plates, cabochons, and pendants. You'll need to account for shelf posts if stacking, which reduces usable height. For production work or larger pieces, consider the HS-1013 or HS-1418 models with bigger chambers. How long does a typical fusing cycle take? A full fuse to 1500°F typically takes 3-4 hours including annealing, depending on glass thickness and your programmed ramp rates. The lightweight ceramic fiber insulation heats quickly—expect approximately 20-30°F per minute on initial ramp. Annealing soak and controlled cooldown add 1-2 hours. The compact size means faster cycles and lower energy consumption compared to larger kilns. Why buy from an authorized dealer like Peach State Pottery? Hot Shot's warranty is valid only through authorized dealers and requires registration within 30 days of delivery. Purchasing from Peach State Pottery ensures you receive factory-fresh equipment, proper documentation for warranty registration, and access to technical support. Unauthorized sellers and used equipment void all manufacturer warranties and may not include the latest safety updates or controller firmware. Not sure if the HS-7GW is the right kiln for your glass studio? Our team can help you compare chamber sizes, firing speeds, and power requirements for your specific projects. Talk to an expert →
Shipping/Returns

HotShot Oven & Kiln Shipping & Returns

At Peach State Pottery, we want your HotShot Oven & Kiln delivery experience to be as smooth and stress-free as possible. HotShot ovens and kilns are carefully packaged and shipped by common carrier to help ensure safe delivery.

Because ovens and kilns can be heavy, fragile, or freight-shipped, it is important to understand the delivery process before your order arrives.

Shipping & Delivery

Processing Time

HotShot Oven & Kiln products purchased through Peach State Pottery typically ship within 5–7 business days of order placement.

Delivery times may vary based on carrier schedules, product availability, and your location. For large or time-sensitive orders, we recommend contacting us before placing your order to confirm availability and estimated delivery timing.

Flat-Rate Shipping

Most HotShot ovens and kilns ship for a flat rate of $80. Final shipping costs are calculated at checkout based on your location and the specific product ordered.

Standard Delivery

Standard HotShot shipments are delivered curbside. The carrier will contact you to schedule delivery when an appointment is required.

Standard delivery does not include:

  • Uncrating
  • Carrying the oven or kiln inside
  • Placement in your studio, garage, home, or workspace
  • Setup or installation

Tracking Information

Once your order ships, tracking information will be sent to the email address used at checkout.

Shipping Restrictions

HotShot ovens and kilns ship to the continental United States.

For Alaska, Hawaii, international orders, or freight quotes to commercial addresses, please contact Peach State Pottery for a custom shipping quote before placing your order.

Access & Delivery Challenges

Please contact us before ordering if your delivery location has possible access issues, such as:

  • Gravel or dirt roads
  • Steep driveways
  • Narrow streets
  • Low-hanging trees or low clearances
  • Limited truck access
  • Rural or hard-to-reach delivery locations

Depending on your location and the carrier used, additional arrangements may be needed to complete delivery.

Unloading Your Order

Once your HotShot oven or kiln arrives, the customer is responsible for moving the unit from the delivery point to its final location unless a separate moving or installation service has been arranged.

Hire a Local Moving or Package-Handling Service

For heavier units or tight spaces, many customers hire a local moving or package-handling service to help receive the shipment and move the oven or kiln into place.

Unload the Order Yourself

If you plan to handle unloading yourself, make sure you have the proper equipment and enough help available. Depending on the unit size and weight, this may require a dolly, pallet jack, liftgate delivery, forklift, loading dock, or similar equipment.

Inspecting Your Shipment

Please inspect your shipment carefully before signing for delivery. Inspection at delivery is important because shipping damage must be documented as quickly and clearly as possible.

If There Is Minor Visible Damage

  • Note the damage on the delivery paperwork before signing.
  • Take clear photos of the packaging and any visible damage.
  • Accept the shipment if the damage appears minor.
  • Inspect the product immediately after unpacking.
  • Contact Peach State Pottery as soon as possible.

If There Is Severe Visible Damage

  • Refuse the shipment if the damage appears severe.
  • Take detailed photos before refusal.
  • Contact Peach State Pottery right away.

If You Discover Concealed Damage

Concealed damage is damage discovered after the product has been unpacked.

  • Notify Peach State Pottery as soon as possible.
  • Keep all packaging materials.
  • Take detailed photos and/or video.
  • Report the issue promptly so the shipping damage claim process can be reviewed.

Photo & Video Documentation

Before opening the box or crate, we strongly recommend taking clear photos or video of the packaging from all sides.

Continue documenting as you unpack, especially if you notice crushed packaging, torn cartons, holes in the box, visible impact marks, or damage to the oven, kiln, or accessories.

This documentation may be required to support a freight or shipping claim.

Returns & Exchanges

This return policy applies to HotShot Oven & Kiln products purchased through Peach State Pottery. Returns must receive prior approval and meet all conditions outlined below. Warranty returns are covered under a separate warranty policy.

Return Eligibility

To be eligible for a non-warranty return:

  • The return request must be initiated within 30 days of purchase.
  • The product must have been purchased directly from Peach State Pottery.
  • The product carton must remain sealed and unopened.
  • The product must be unused, uninstalled, unmarked, and not energized.
  • The product must be returned in its original, unmarked carton with all included materials and documentation.
  • The product must not be a special order or custom-configured unit.
  • A Return Merchandise Authorization, or RMA, must be approved before anything is shipped back.

Please do not ship any product back without first receiving return authorization.

Off-the-Shelf Stock Units

Standard stock units, including the HS-360, HS-1200, and HS-18K in unmodified condition, may be eligible for return under the conditions listed in this policy.

  • Approved stock unit returns are subject to a 25% restocking fee.
  • Returns must be initiated within 30 days of purchase.
  • The customer is responsible for prepaid freight back to the warehouse.
  • The product must pass inspection before a refund is approved.

If the product is not in as-new, resellable condition, you will be notified and offered the option to have it returned to you at your expense.

Modified Stock Units

Units upgraded or modified from their original stock configuration, including controller upgrades or custom configurations, are subject to a 25% restocking fee and must meet all other return conditions listed above.

Special Order & Custom Units

Special order or custom-made units are products specifically designed, modified, or manufactured to meet unique customer specifications.

These units are not returnable under any circumstances unless covered by an approved warranty claim.

Refurbished & Scratch & Dent Units

Refurbished units and scratch-and-dent models are discounted due to cosmetic flaws or handling damage. These units are fully tested and functional but are sold as-is and are not returnable.

Product Must Be Unopened

Any product whose carton seal has been broken, installed, energized, or marked in any way is not considered suitable for resale and will not be accepted for return.

Restocking Fee

Approved returns of eligible HotShot stock units are subject to a 25% restocking fee.

Original shipping costs are not credited or refunded. Return shipping is the customer’s responsibility unless otherwise stated under an approved warranty claim.

Return Process

To start a return, contact Peach State Pottery with your order information and reason for return. We will help coordinate the next steps.

  1. Request return authorization.
  2. Wait for RMA approval before shipping anything back.
  3. Repackage the product carefully in its original, unmarked packaging.
  4. Ship the product prepaid and insured to the designated return address.
  5. The product will be inspected after arrival.
  6. If approved, your refund or credit will be processed.

Return Shipping Damage

Peach State Pottery is not responsible for damage incurred during return shipping.

We strongly recommend taking photos of the return packaging before shipment and using a prepaid, insured shipping method. Any damage that occurs during return shipping may be deducted from your refund.

Refunds

Once your return is received and inspected, you will be notified whether your refund has been approved or rejected.

If approved, the refund will be issued back to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued.

Late or Missing Refunds

If your refund has been approved but has not appeared yet, please check your bank or credit card statement, contact your card issuer or bank, and then contact Peach State Pottery if you still need help.

Exchanges

Exchanges are generally only available for items that are defective, damaged, or approved under the applicable manufacturer policy.

Need Help?

If you have questions before ordering, during delivery, or after your HotShot Oven & Kiln product arrives, please contact Peach State Pottery. We are happy to help you understand shipping options, lead times, return eligibility, damage claims, returns, and exchanges.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty
Manuals

Download HotShot Oven & Kiln product manuals for setup, operation, and maintenance. Click any manual below to download the PDF to your device.

Glass Kilns User Manual

Complete guide for HotShot glass kilns including setup, firing schedules, controller operation, and maintenance

Download

Knives & Metallurgy User Manual

Heat treating guide for knife makers covering hardening, tempering, quenching, and heat treat schedules

Download

Machining User Manual

Operating instructions for stress relief, aging, and post-machining heat treatment applications

Download

Ceramic Ovens User Manual

Complete setup and operation guide including firing cycles, kiln furniture, controller settings, and safety

Download
Product Videos