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Olympic Champ XL glass kiln closed with digital controller and stainless steel body

Olympic Kilns Champ XL Glass Kiln

by Olympic Kilns
Save $200.00
$2,011.00
$1,811.00
🚚
Free Freight Delivery Included
✓ No sales tax outside GA ✓ Liftgate included free ✓ Authorized dealer
🔨
Made to Order: Kilns are built after ordering to your exact specifications. Current estimate is 8–12 weeks.
⚡
Need it sooner? Quick-Ship models ship in 2–3 weeks
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Questions? Call or text us at (470) 264-3563

Notify me when back in stock

Olympic Kilns · Electric Kiln · Glass Fusing & Slumping Olympic Champ XL Glass Kiln Champ XL · 120V · 14.5″ × 14.5″ × 6″ · 0.7 cu ft · 1700°F The Champ XL is a 120-volt glass kiln designed for fusing, slumping, and forming projects up to 14.5 inches square. Its square chamber design maximizes usable workspace compared to round kilns of similar capacity, giving you more room for multiple pieces or larger panels. Plugs into a standard household outlet—no electrician or special wiring required.
Max temperature1700°F
Chamber size14.5″ × 14.5″ × 6″
Power120V household plug
DesignSquare chamber
What’s included
KilnStar digital controller
Easy-to-use digital controller with 8-segment programmable firing schedules for precise temperature control during fusing and annealing cycles
2.5″ firebrick insulation
High-quality insulating firebrick provides excellent heat retention and energy efficiency for consistent glass firing results
Stainless steel jacket
Durable exterior casing protects internal components and provides a professional, long-lasting finish
Balanced heating elements
Element configuration designed for even heat distribution across the glass surface to prevent thermal shock and ensure uniform results
Metal stand
Sturdy support stand positions the kiln at a convenient working height and ensures proper ventilation underneath
120V power cord
Standard household plug—no special wiring or electrician required for installation
Technical specifications
ModelChamp XL Glass Kiln
Interior dimensions14.5″ W × 14.5″ D × 6″ H
Chamber capacity0.7 cubic feet
Brick thickness2.5″
Maximum temperature1700°F
Voltage120V single phase
Amperage14.6 amps
Wattage1752 watts
Breaker required20 amp
Plug configurationNEMA 5-20P (standard household)
Shipping weightApproximately 85 lbs
Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers.
Optional accessories
Kiln shelf and posts kit
Additional shelving components for stacking multiple glass projects or supporting slumping molds at various heights
Glass fusing kit
Assortment of kiln wash, fiber paper, and shelf primer specifically formulated for glass applications
Orton Kilnvent ventilation system
Downdraft ventilation removes fumes and ensures proper air circulation during glass firing for healthier studio environment
Furniture pack for glass
Kiln-washed shelves, fiber paper, and stainless steel posts sized specifically for the Champ XL chamber
Type K thermocouple replacement
Backup thermocouple for temperature sensing—recommended spare part to minimize downtime
Emergency parts kit
Collection of replacement relays, switches, and connectors for quick field repairs
Controller upgrade
Genesis Touchscreen — Bartlett InstrumentsRecommended
The Genesis touchscreen controller replaces the standard KilnStar with an advanced interface designed for precise glass work. Features custom annealing schedules, ramp-hold programming with up to 32 segments, and real-time temperature graphing to monitor your firing curve. Ideal for artists working with COE 90 or COE 96 glass who need exact control over heating and cooling rates.
  • Large color touchscreen with intuitive menu navigation
  • Store unlimited custom firing programs for different glass types and techniques
  • Real-time temperature graphing displays actual vs. target temperature throughout the firing
  • Delay start timer lets you schedule firings to take advantage of off-peak electricity rates
  • Alarm notifications alert you to temperature deviations or firing completion
  • USB connectivity for firmware updates and program backup
Common questions
What glass techniques can I do in the Champ XL?
This kiln is designed for glass fusing, slumping, forming, and annealing. It reaches 1700°F, which is sufficient for full fusing of COE 90 and COE 96 glass, tack fusing, contour fusing, and slumping into molds. The 6-inch chamber height accommodates most standard slumping molds. It's not designed for pottery, ceramics, or stoneware firing.
Can I plug this into a regular household outlet?
Yes. The Champ XL operates on 120 volts and plugs into a standard household outlet. You'll need a dedicated 20-amp circuit—check that your outlet is on a 20-amp breaker and not shared with other high-draw appliances. Most modern kitchens and garages have 20-amp circuits, but verify before use. No electrician or special wiring is required.
Do I need to buy kiln furniture separately?
The kiln does not include shelves, fiber paper, or kiln wash—these are considered consumable supplies. You'll need to purchase a furniture pack for glass or individual components. For glass work, most artists use fiber paper or kiln wash on shelves to prevent glass from sticking. We recommend ordering a furniture kit sized for the 14.5″ square chamber along with your kiln.
How long does a typical fusing cycle take?
A full-fuse cycle with proper annealing typically takes 8-12 hours depending on glass thickness and your firing schedule. This includes ramp-up time to fusing temperature (1450-1500°F), a brief hold, controlled cooling to annealing temperature (around 950°F for COE 96), an annealing soak, and slow cooling to room temperature. The KilnStar controller allows you to program these segments precisely.
What's covered under the Olympic Kilns warranty?
The one-year limited warranty covers defects in materials and workmanship, including the heating elements, controller, and structural components. You must register your kiln with Olympic within 30 days of delivery, and the warranty is valid only when purchased through authorized dealers like Peach State Pottery. Normal wear items like thermocouples, shelves, and kiln wash are not covered. Damage from improper installation, overfiring, or failure to follow operating instructions voids the warranty.
Not sure if the Champ XL is the right kiln for your studio? Our team can help you compare models, verify electrical requirements, and recommend the right accessories for your glass work.
Talk to an expert →
About this kiln
Best for: Serious hobbyists, home studio potters, and small production studios who need a reliable, high-fire American-made kiln with full manufacturer support and room to grow.
🔨
Lead time
8–12 weeks
Made to order — built to your exact voltage and controller selections after ordering.
✓
Warranty
Manufacturer warranty included
Full coverage. We are here if anything goes wrong after your order.
Why buy from Peach State Pottery?
★ Authorized Olympic Kilns Dealer
★ No sales tax outside Georgia
★ Free shipping included
★ Real support before & after order
★ Military discount for veterans
★ We are here if anything goes wrong
Call or text us:✆ (470) 264-3563
⏱
Production batches fill quickly
Placing your order now secures your spot in the current production batch and locks in today's pricing. Lead times can extend during busy periods.
✆ Call or text us ✉ Save 3% — pay by wire transfer
Description
Olympic Kilns · Electric Kiln · Glass Fusing & Slumping Olympic Champ XL Glass Kiln Champ XL · 120V · 14.5″ × 14.5″ × 6″ · 0.7 cu ft · 1700°F The Champ XL is a 120-volt glass kiln designed for fusing, slumping, and forming projects up to 14.5 inches square. Its square chamber design maximizes usable workspace compared to round kilns of similar capacity, giving you more room for multiple pieces or larger panels. Plugs into a standard household outlet—no electrician or special wiring required. Max temperature1700°F Chamber size14.5″ × 14.5″ × 6″ Power120V household plug DesignSquare chamber What’s included KilnStar digital controller Easy-to-use digital controller with 8-segment programmable firing schedules for precise temperature control during fusing and annealing cycles 2.5″ firebrick insulation High-quality insulating firebrick provides excellent heat retention and energy efficiency for consistent glass firing results Stainless steel jacket Durable exterior casing protects internal components and provides a professional, long-lasting finish Balanced heating elements Element configuration designed for even heat distribution across the glass surface to prevent thermal shock and ensure uniform results Metal stand Sturdy support stand positions the kiln at a convenient working height and ensures proper ventilation underneath 120V power cord Standard household plug—no special wiring or electrician required for installation Technical specifications ModelChamp XL Glass Kiln Interior dimensions14.5″ W × 14.5″ D × 6″ H Chamber capacity0.7 cubic feet Brick thickness2.5″ Maximum temperature1700°F Voltage120V single phase Amperage14.6 amps Wattage1752 watts Breaker required20 amp Plug configurationNEMA 5-20P (standard household) Shipping weightApproximately 85 lbs Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Kiln shelf and posts kit Additional shelving components for stacking multiple glass projects or supporting slumping molds at various heights Glass fusing kit Assortment of kiln wash, fiber paper, and shelf primer specifically formulated for glass applications Orton Kilnvent ventilation system Downdraft ventilation removes fumes and ensures proper air circulation during glass firing for healthier studio environment Furniture pack for glass Kiln-washed shelves, fiber paper, and stainless steel posts sized specifically for the Champ XL chamber Type K thermocouple replacement Backup thermocouple for temperature sensing—recommended spare part to minimize downtime Emergency parts kit Collection of replacement relays, switches, and connectors for quick field repairs Controller upgrade Genesis Touchscreen — Bartlett InstrumentsRecommended The Genesis touchscreen controller replaces the standard KilnStar with an advanced interface designed for precise glass work. Features custom annealing schedules, ramp-hold programming with up to 32 segments, and real-time temperature graphing to monitor your firing curve. Ideal for artists working with COE 90 or COE 96 glass who need exact control over heating and cooling rates.
  • Large color touchscreen with intuitive menu navigation
  • Store unlimited custom firing programs for different glass types and techniques
  • Real-time temperature graphing displays actual vs. target temperature throughout the firing
  • Delay start timer lets you schedule firings to take advantage of off-peak electricity rates
  • Alarm notifications alert you to temperature deviations or firing completion
  • USB connectivity for firmware updates and program backup
 Common questions What glass techniques can I do in the Champ XL? This kiln is designed for glass fusing, slumping, forming, and annealing. It reaches 1700°F, which is sufficient for full fusing of COE 90 and COE 96 glass, tack fusing, contour fusing, and slumping into molds. The 6-inch chamber height accommodates most standard slumping molds. It's not designed for pottery, ceramics, or stoneware firing. Can I plug this into a regular household outlet? Yes. The Champ XL operates on 120 volts and plugs into a standard household outlet. You'll need a dedicated 20-amp circuit—check that your outlet is on a 20-amp breaker and not shared with other high-draw appliances. Most modern kitchens and garages have 20-amp circuits, but verify before use. No electrician or special wiring is required. Do I need to buy kiln furniture separately? The kiln does not include shelves, fiber paper, or kiln wash—these are considered consumable supplies. You'll need to purchase a furniture pack for glass or individual components. For glass work, most artists use fiber paper or kiln wash on shelves to prevent glass from sticking. We recommend ordering a furniture kit sized for the 14.5″ square chamber along with your kiln. How long does a typical fusing cycle take? A full-fuse cycle with proper annealing typically takes 8-12 hours depending on glass thickness and your firing schedule. This includes ramp-up time to fusing temperature (1450-1500°F), a brief hold, controlled cooling to annealing temperature (around 950°F for COE 96), an annealing soak, and slow cooling to room temperature. The KilnStar controller allows you to program these segments precisely. What's covered under the Olympic Kilns warranty? The one-year limited warranty covers defects in materials and workmanship, including the heating elements, controller, and structural components. You must register your kiln with Olympic within 30 days of delivery, and the warranty is valid only when purchased through authorized dealers like Peach State Pottery. Normal wear items like thermocouples, shelves, and kiln wash are not covered. Damage from improper installation, overfiring, or failure to follow operating instructions voids the warranty. Not sure if the Champ XL is the right kiln for your studio? Our team can help you compare models, verify electrical requirements, and recommend the right accessories for your glass work. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Description
Olympic Kilns · Electric Kiln · Glass Fusing & Slumping Olympic Champ XL Glass Kiln Champ XL · 120V · 14.5″ × 14.5″ × 6″ · 0.7 cu ft · 1700°F The Champ XL is a 120-volt glass kiln designed for fusing, slumping, and forming projects up to 14.5 inches square. Its square chamber design maximizes usable workspace compared to round kilns of similar capacity, giving you more room for multiple pieces or larger panels. Plugs into a standard household outlet—no electrician or special wiring required. Max temperature1700°F Chamber size14.5″ × 14.5″ × 6″ Power120V household plug DesignSquare chamber What’s included KilnStar digital controller Easy-to-use digital controller with 8-segment programmable firing schedules for precise temperature control during fusing and annealing cycles 2.5″ firebrick insulation High-quality insulating firebrick provides excellent heat retention and energy efficiency for consistent glass firing results Stainless steel jacket Durable exterior casing protects internal components and provides a professional, long-lasting finish Balanced heating elements Element configuration designed for even heat distribution across the glass surface to prevent thermal shock and ensure uniform results Metal stand Sturdy support stand positions the kiln at a convenient working height and ensures proper ventilation underneath 120V power cord Standard household plug—no special wiring or electrician required for installation Technical specifications ModelChamp XL Glass Kiln Interior dimensions14.5″ W × 14.5″ D × 6″ H Chamber capacity0.7 cubic feet Brick thickness2.5″ Maximum temperature1700°F Voltage120V single phase Amperage14.6 amps Wattage1752 watts Breaker required20 amp Plug configurationNEMA 5-20P (standard household) Shipping weightApproximately 85 lbs Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Kiln shelf and posts kit Additional shelving components for stacking multiple glass projects or supporting slumping molds at various heights Glass fusing kit Assortment of kiln wash, fiber paper, and shelf primer specifically formulated for glass applications Orton Kilnvent ventilation system Downdraft ventilation removes fumes and ensures proper air circulation during glass firing for healthier studio environment Furniture pack for glass Kiln-washed shelves, fiber paper, and stainless steel posts sized specifically for the Champ XL chamber Type K thermocouple replacement Backup thermocouple for temperature sensing—recommended spare part to minimize downtime Emergency parts kit Collection of replacement relays, switches, and connectors for quick field repairs Controller upgrade Genesis Touchscreen — Bartlett InstrumentsRecommended The Genesis touchscreen controller replaces the standard KilnStar with an advanced interface designed for precise glass work. Features custom annealing schedules, ramp-hold programming with up to 32 segments, and real-time temperature graphing to monitor your firing curve. Ideal for artists working with COE 90 or COE 96 glass who need exact control over heating and cooling rates.
  • Large color touchscreen with intuitive menu navigation
  • Store unlimited custom firing programs for different glass types and techniques
  • Real-time temperature graphing displays actual vs. target temperature throughout the firing
  • Delay start timer lets you schedule firings to take advantage of off-peak electricity rates
  • Alarm notifications alert you to temperature deviations or firing completion
  • USB connectivity for firmware updates and program backup
 Common questions What glass techniques can I do in the Champ XL? This kiln is designed for glass fusing, slumping, forming, and annealing. It reaches 1700°F, which is sufficient for full fusing of COE 90 and COE 96 glass, tack fusing, contour fusing, and slumping into molds. The 6-inch chamber height accommodates most standard slumping molds. It's not designed for pottery, ceramics, or stoneware firing. Can I plug this into a regular household outlet? Yes. The Champ XL operates on 120 volts and plugs into a standard household outlet. You'll need a dedicated 20-amp circuit—check that your outlet is on a 20-amp breaker and not shared with other high-draw appliances. Most modern kitchens and garages have 20-amp circuits, but verify before use. No electrician or special wiring is required. Do I need to buy kiln furniture separately? The kiln does not include shelves, fiber paper, or kiln wash—these are considered consumable supplies. You'll need to purchase a furniture pack for glass or individual components. For glass work, most artists use fiber paper or kiln wash on shelves to prevent glass from sticking. We recommend ordering a furniture kit sized for the 14.5″ square chamber along with your kiln. How long does a typical fusing cycle take? A full-fuse cycle with proper annealing typically takes 8-12 hours depending on glass thickness and your firing schedule. This includes ramp-up time to fusing temperature (1450-1500°F), a brief hold, controlled cooling to annealing temperature (around 950°F for COE 96), an annealing soak, and slow cooling to room temperature. The KilnStar controller allows you to program these segments precisely. What's covered under the Olympic Kilns warranty? The one-year limited warranty covers defects in materials and workmanship, including the heating elements, controller, and structural components. You must register your kiln with Olympic within 30 days of delivery, and the warranty is valid only when purchased through authorized dealers like Peach State Pottery. Normal wear items like thermocouples, shelves, and kiln wash are not covered. Damage from improper installation, overfiring, or failure to follow operating instructions voids the warranty. Not sure if the Champ XL is the right kiln for your studio? Our team can help you compare models, verify electrical requirements, and recommend the right accessories for your glass work. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563