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About this kiln
Best for: Studio potters who want a complete, ready-to-fire setup from day one — everything included so you can focus on making, not sourcing accessories separately.
🏆
Olympic Kilns
What’s Included in the Freedom Package
Energy-Efficient 3″ Brick — Fires to Cone 10 / 2350°F with lower operating costs and better heat retention.
12-Key Digital Controller — Cone fire and vary-fire modes built in. Precision firings without babysitting your kiln.
Full Furniture Kit & 33 Stilts — Everything to start firing immediately, including the Orton VentMaster.
Freedom Kit Emergency Repair Package — 2 elements, crimping tool, mortar, thermocouple, and full wiring schematic.
🔨
Lead time
8–12 weeks
Made to order — built to your exact voltage and controller selections after ordering.
Warranty
Manufacturer warranty included
Full coverage. We are here if anything goes wrong after your order.
Why buy from Peach State Pottery?
Authorized Olympic Kilns Dealer
No sales tax outside Georgia
Free shipping included
Real support before & after order
Military discount for veterans
We are here if anything goes wrong
Call or text us:✆ (470) 264-3563
Production batches fill quickly
Placing your order now secures your spot in the current production batch and locks in today's pricing. Lead times can extend during busy periods.
Description
Olympic Kilns · Electric Kiln · Stackable Top-Loading Olympic 1823HE Freedom Package Model 1823HE · 240 or 208 Volt · 17.5″ W × 22.5″ D · 3.29 Cubic Feet · Fires to Cone 10 / 2350°F The Freedom Package bundles the Olympic 1823HE stackable kiln with the Genesis touchscreen controller, solid state relay, and a complete furniture kit for immediate production firing. This cone 10 electric kiln features Olympic's stackable design with 3-inch brick insulation, stainless steel jacket, and balanced element configuration for even heat distribution in a compact 17.5-inch firing chamber. The turnkey package eliminates the need to source accessories separately—everything arrives ready for professional-grade ceramic work. Max TemperatureCone 10 / 2350°F Firing Chamber17.5″ W × 22.5″ D / 3.29 cu ft Power Requirement240V or 208V / 48A Package IncludesGenesis controller, SSR, furniture kit What’s included Genesis Touchscreen Controller Bartlett Instruments Genesis controller with full-color 7-inch touchscreen, user profiles, custom firing schedules, cone fire and ramp-hold modes, Delay Start, Preheat, and programmatic control Solid State Relay (SSR) Eliminates mechanical relay clicking and extends element life through smoother power delivery and reduced electrical stress during firing cycles Complete Furniture Kit Full set of kiln shelves and posts sized for the 17.5-inch firing chamber, ready for immediate loading and production work 3-Inch Brick Insulation Precision-cut soft firebrick provides excellent heat retention and thermal efficiency for consistent cone 10 firings Stainless Steel Jacket Full stainless steel exterior provides durability and heat dissipation while maintaining a professional studio appearance Balanced Element Design Premium Kanthal A-1 heating elements configured for even heat distribution throughout the firing chamber Stackable Construction Modular design allows chamber height adjustment or future expansion by adding sections Metal Stand with Pilot Light Heavy-duty steel stand with integrated pilot light for at-a-glance firing status monitoring Technical specifications ModelOlympic 1823HE Freedom Package Firing chamber width17.5 inches Firing chamber depth22.5 inches Internal capacity3.29 cubic feet Brick thickness3 inches Maximum temperatureCone 10 / 2350°F Voltage options240V single phase or 208V single phase Amperage draw48 amps Wattage11,520 watts (240V) / 9,984 watts (208V) Breaker requirement60-amp dedicated circuit Plug configurationNEMA 14-60 (hardwiring recommended) Wire size6-gauge copper (consult electrician) Element typeKanthal A-1 high-temperature wire Controller includedGenesis 7-inch touchscreen by Bartlett ThermocoupleType K (upgradeable to Type S) Shipping weightApproximately 425 lbs Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Orton Automatic Kiln Vent Downdraft ventilation system removes fumes and maintains studio air quality during bisque and glaze firings Lid Lift Mechanism Spring-assisted counterweight system makes opening the kiln lid effortless and reduces physical strain Rolling Stand Heavy-duty caster base for studio mobility and flexible workspace configuration Power Interrupt Module Automatically shuts down the kiln in case of power failure to prevent controller errors and element damage Dual Media Lid Convertible lid for both ceramics and glass fusing—expands kiln versatility for mixed-media studios Multi-Zone Control Upgrade Independent top and bottom zone temperature control for advanced firing profiles and heat distribution management Emergency Parts Kit Spare elements, thermocouple, and relay components for minimal downtime during component failure Type S Thermocouple Upgrade Platinum thermocouple for superior accuracy and longevity in high-temperature cone 10 firing environments Common questions What electrical work is required for the 1823HE? The 1823HE requires a dedicated 60-amp circuit with 6-gauge copper wire. Most installations are hardwired rather than using a plug. This is not a standard household circuit—you'll need a licensed electrician to install the appropriate breaker and run wire from your panel to the kiln location. The kiln can operate on either 240V single-phase or 208V single-phase power. What's the difference between this Freedom Package and the standard 1823HE kiln? The Freedom Package includes the Genesis touchscreen controller (a significant upgrade from the standard KilnStar), a solid state relay for quieter operation and extended element life, and a complete furniture kit. Purchasing these items separately costs significantly more—the package represents substantial savings for a turnkey firing solution. What size work can I fire in a 17.5-inch chamber? The 17.5-inch width accommodates plates and platters up to about 16 inches, allowing clearance for thermal expansion and kiln wash. The 22.5-inch depth provides excellent vertical capacity for vases, sculptural work, and stacked shelf configurations. The 3.29 cubic feet gives you substantial production capacity in a relatively compact footprint. How do I register the warranty? Olympic requires warranty registration within 30 days of delivery. You'll register directly with Olympic Kilns using the serial number on your kiln and proof of purchase from Peach State Pottery. The warranty is only valid when purchased through authorized dealers—purchasing from unauthorized resellers voids all warranty coverage. Can I add sections to change the firing chamber height later? Yes, the stackable design allows you to add or remove sections to adjust chamber depth. However, changing the configuration may require electrical modifications since adding sections increases wattage and amperage draw. Consult with Olympic or an authorized dealer before purchasing additional sections to ensure your electrical service can support the modified configuration. Not sure if the 1823HE Freedom Package is the right kiln for your space? We'll help you evaluate electrical requirements, workspace fit, and production capacity for your studio. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Description
Olympic Kilns · Electric Kiln · Stackable Top-Loading Olympic 1823HE Freedom Package Model 1823HE · 240 or 208 Volt · 17.5″ W × 22.5″ D · 3.29 Cubic Feet · Fires to Cone 10 / 2350°F The Freedom Package bundles the Olympic 1823HE stackable kiln with the Genesis touchscreen controller, solid state relay, and a complete furniture kit for immediate production firing. This cone 10 electric kiln features Olympic's stackable design with 3-inch brick insulation, stainless steel jacket, and balanced element configuration for even heat distribution in a compact 17.5-inch firing chamber. The turnkey package eliminates the need to source accessories separately—everything arrives ready for professional-grade ceramic work. Max TemperatureCone 10 / 2350°F Firing Chamber17.5″ W × 22.5″ D / 3.29 cu ft Power Requirement240V or 208V / 48A Package IncludesGenesis controller, SSR, furniture kit What’s included Genesis Touchscreen Controller Bartlett Instruments Genesis controller with full-color 7-inch touchscreen, user profiles, custom firing schedules, cone fire and ramp-hold modes, Delay Start, Preheat, and programmatic control Solid State Relay (SSR) Eliminates mechanical relay clicking and extends element life through smoother power delivery and reduced electrical stress during firing cycles Complete Furniture Kit Full set of kiln shelves and posts sized for the 17.5-inch firing chamber, ready for immediate loading and production work 3-Inch Brick Insulation Precision-cut soft firebrick provides excellent heat retention and thermal efficiency for consistent cone 10 firings Stainless Steel Jacket Full stainless steel exterior provides durability and heat dissipation while maintaining a professional studio appearance Balanced Element Design Premium Kanthal A-1 heating elements configured for even heat distribution throughout the firing chamber Stackable Construction Modular design allows chamber height adjustment or future expansion by adding sections Metal Stand with Pilot Light Heavy-duty steel stand with integrated pilot light for at-a-glance firing status monitoring Technical specifications ModelOlympic 1823HE Freedom Package Firing chamber width17.5 inches Firing chamber depth22.5 inches Internal capacity3.29 cubic feet Brick thickness3 inches Maximum temperatureCone 10 / 2350°F Voltage options240V single phase or 208V single phase Amperage draw48 amps Wattage11,520 watts (240V) / 9,984 watts (208V) Breaker requirement60-amp dedicated circuit Plug configurationNEMA 14-60 (hardwiring recommended) Wire size6-gauge copper (consult electrician) Element typeKanthal A-1 high-temperature wire Controller includedGenesis 7-inch touchscreen by Bartlett ThermocoupleType K (upgradeable to Type S) Shipping weightApproximately 425 lbs Warranty: One-year limited kiln warranty from Olympic Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories Orton Automatic Kiln Vent Downdraft ventilation system removes fumes and maintains studio air quality during bisque and glaze firings Lid Lift Mechanism Spring-assisted counterweight system makes opening the kiln lid effortless and reduces physical strain Rolling Stand Heavy-duty caster base for studio mobility and flexible workspace configuration Power Interrupt Module Automatically shuts down the kiln in case of power failure to prevent controller errors and element damage Dual Media Lid Convertible lid for both ceramics and glass fusing—expands kiln versatility for mixed-media studios Multi-Zone Control Upgrade Independent top and bottom zone temperature control for advanced firing profiles and heat distribution management Emergency Parts Kit Spare elements, thermocouple, and relay components for minimal downtime during component failure Type S Thermocouple Upgrade Platinum thermocouple for superior accuracy and longevity in high-temperature cone 10 firing environments Common questions What electrical work is required for the 1823HE? The 1823HE requires a dedicated 60-amp circuit with 6-gauge copper wire. Most installations are hardwired rather than using a plug. This is not a standard household circuit—you'll need a licensed electrician to install the appropriate breaker and run wire from your panel to the kiln location. The kiln can operate on either 240V single-phase or 208V single-phase power. What's the difference between this Freedom Package and the standard 1823HE kiln? The Freedom Package includes the Genesis touchscreen controller (a significant upgrade from the standard KilnStar), a solid state relay for quieter operation and extended element life, and a complete furniture kit. Purchasing these items separately costs significantly more—the package represents substantial savings for a turnkey firing solution. What size work can I fire in a 17.5-inch chamber? The 17.5-inch width accommodates plates and platters up to about 16 inches, allowing clearance for thermal expansion and kiln wash. The 22.5-inch depth provides excellent vertical capacity for vases, sculptural work, and stacked shelf configurations. The 3.29 cubic feet gives you substantial production capacity in a relatively compact footprint. How do I register the warranty? Olympic requires warranty registration within 30 days of delivery. You'll register directly with Olympic Kilns using the serial number on your kiln and proof of purchase from Peach State Pottery. The warranty is only valid when purchased through authorized dealers—purchasing from unauthorized resellers voids all warranty coverage. Can I add sections to change the firing chamber height later? Yes, the stackable design allows you to add or remove sections to adjust chamber depth. However, changing the configuration may require electrical modifications since adding sections increases wattage and amperage draw. Consult with Olympic or an authorized dealer before purchasing additional sections to ensure your electrical service can support the modified configuration. Not sure if the 1823HE Freedom Package is the right kiln for your space? We'll help you evaluate electrical requirements, workspace fit, and production capacity for your studio. Talk to an expert →
Shipping/Returns

Shipping

  • Orders are FOB origin when they leave our loading dock. This means we hold the carrier's receipt that your order left in good condition.
  • The carrier is responsible for transporting your freight but not for unloading it.
  • Lift gate required if you do not have a loading dock. A lift gate service must be requested when ordering your kiln. Lift gates are available for kilns on 6 ft. x 6 ft. pallets or smaller.
  • Large Capacity kilns (20 cubic feet and larger) require the customer to have a forklift that can move the kiln from the truck to the desired location.
  • Customer is responsible for moving the freight from the truck to its place of use.
  • UPS and FedEx will deliver smaller shipments to your door.

Upon Delivery

  • You have the option of refusing delivery if the freight appears to be damaged.
  • Check the count of the items ordered, and note on the carrier's delivery receipt any shortages.
  • If any damage appears on outside of package, have the driver inspect the packages and note on the carrier's delivery receipt the damage.
  • Immediately after delivery, open all cartons to determine if there is any concealed damage.
  • Retain all damaged items with their packaging.
  • Report damage within 24 hours. If a call is made later than 36 hours, the carrier can deny your claim.
  • Confirm call in writing by registered mail and keep a copy for your records.

Upon Carrier Inspection

  • Make sure the damaged items have not been moved from the receiving area prior to discovery of the damage.
  • Allow the inspector to inspect damaged items, cartons, inner packing materials and freight bill.
  • Retain your delivery receipt – it will be required as supporting documentation when a claim is filed.
  • Once the inspector has filled out the inspection report, read it carefully and make sure you agree with the report.
  • Unless repairs will be completely satisfactory, be sure the inspector requests replacement on the inspection report.

After Carrier Inspection

  • Continue to retain damaged merchandise even though the inspection has been completed.
  • Damaged items cannot be used or disposed of without written permission from the carrier.
  • Do not return damaged items without written authorization from the supplier.
  • If damaged items are picked up by the carrier for salvage, secure the receipt.

Filing a Freight Claim

  • It is the customer's responsibility (as consignee) to file any claim.
  • We are willing to assist you in collecting claims but this willingness does not make us responsible for collection of claims or replacement of materials damaged or lost.
  • We cannot make freight claims for customers.
  • Documents required for filing a freight claim:
    • Carrier's loss or damage claim form
    • Shipper's original invoice or copy
    • Original bill of lading
    • Original paid freight bill
    • Carrier's inspection report
    • Repair invoice
  • We do not allow any deductions from invoices for damaged ware.

Returns

  • Custom orders, certified pre-owned, or used products are not eligible for return.
  • Products purchased for temporary use (e.g., trade shows) are not eligible for return.
  • Specific product exceptions will be noted in the product description.
  • Missing items: Contact us via email at sales@peachstatepottery.com as soon as you notice, and we will ship those items immediately.
  • No restocking fee is applied by Peach State Pottery (supplier fees may still apply).
  • Payment processing fees are non-refundable.

For assistance, contact us at: sales@peachstatepottery.com or call 470-264-3563.

Olympic Kilns is manufactured by Haugen Manufacturing, Inc. • P.O. Box 1347 • 4225 Thurmon Tanner Parkway • Flowery Branch, GA 30542

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Olympic Kilns Warranty

Olympic Kilns are warranted by Olympic Kilns / Haugen Manufacturing, Inc. for kilns used for ceramics, pottery, and glass, subject to the warranty periods, requirements, and exclusions listed below.

This warranty is provided by Olympic Kilns / Haugen Manufacturing, Inc. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage depends on the kiln type and configuration.

Product / Component Warranty Period
Kilns equipped with a Kiln Sitter and Safety Timer 1 year
Cone 10 kilns 1 year
All other Olympic kilns 2 years
Thermocouples Not covered
Kiln furniture Not covered

Warranty coverage must be activated by registering your purchase.

What the Warranty Covers

Olympic Kilns warranty coverage applies to defects in manufacturing for eligible kilns used for ceramics, pottery, and glass.

If a covered manufacturing defect is confirmed, Olympic Kilns may repair, replace, or refund the affected part or product as appropriate.

Warranty Registration Required

To activate warranty coverage, your Olympic Kilns purchase must be registered. Keep your proof of purchase, order information, and any product documentation for your records.

Reporting a Defect

Defects must be reported in writing within six (6) days of discovery. Your written notice should include:

  • The date the issue was discovered
  • The place of purchase
  • Proof of purchase
  • A description of the defect
  • Photos or videos, if available

Warranty Exclusions

The Olympic Kilns warranty does not cover damage or issues caused by:

  • Kilns damaged or altered after leaving the factory.
  • Damage caused by reduction firing or salt firing.
  • Over-firing or exceeding the maximum cone or temperature rating.
  • Improper installation.
  • Use of electrical voltages different from those specified for the kiln.
  • Firing materials other than ceramics and glass.
  • Thermocouples or kiln furniture.

Freight Damage Is Not Warranty Damage

Damage that occurs during shipping or delivery is not treated as a manufacturing warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery. Take photos or video of the packaging before unpacking and continue documenting the unpacking process, especially if you notice any visible damage.

Warranty Claim Process

If you believe your Olympic kiln has a warranty-related issue, contact Peach State Pottery with your order information and a description of the issue. We will help review the situation and assist with the next steps.

If the issue is not resolved through the retailer, Olympic Kilns must be contacted in writing within six (6) days of the first indication of the defect.

Olympic Kilns will determine which parts appear to require repair and will provide instructions for shipment when needed.

Customer Responsibilities

For warranty service, the customer may be responsible for dismantling, packaging, and shipping only the parts requested by Olympic Kilns.

  • Requested parts must be packaged carefully and shipped freight prepaid.
  • The customer is responsible for dismantling and reinstalling parts.
  • The customer is responsible for packaging and shipping costs unless otherwise stated.
  • Only the parts requested by Olympic Kilns should be shipped.

If an entire kiln is returned for warranty repair, the customer is responsible for prepaying the cost of packaging and shipping both to and from the factory.

Repair, Replacement, or Refund

If Olympic Kilns determines that the issue is due to a manufacturing defect, Olympic Kilns will repair, replace, or refund as appropriate within thirty (30) days.

Repaired or replacement parts will be shipped back to the customer at Olympic Kilns’ cost using the customer’s package. The customer is responsible for reinstalling the parts.

Non-Warranty Repairs

If the parts sent to Olympic Kilns require repair or replacement for a reason not covered by the warranty, no work will be performed until the customer authorizes the work and makes payment arrangements.

Limits of Warranty Coverage

Olympic Kilns shall not be liable for injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of its products.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer Information

Olympic Kilns is manufactured by Haugen Manufacturing, Inc.

P.O. Box 1347
4225 Thurmon Tanner Parkway
Flowery Branch, GA 30542

Need Help?

If you have questions about your Olympic Kilns warranty, need help identifying your warranty coverage, or believe your kiln may need warranty service, please contact Peach State Pottery.

Email: sales@peachstatepottery.com
Phone: 470-264-3563