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Hot Shot annealing cabinet on rolling stand front angle

Hot Shot 18A - The Annealing Cabinet

by HotShot Oven & Kiln
Save $200.00
$5,172.00
$4,972.00
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Free Shipping Included
✓ No sales tax outside GA ✓ Liftgate included free ✓ Authorized dealer
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In Stock: In stock and ready to ship. Most orders are delivered within 5–7 business days.
Questions? Call or text us at (470) 264-3563

Notify me when back in stock

  1. 1 We submit your kiln order for production with the manufacturer.
  2. 2 We confirm the current estimated lead time and keep you updated.
  3. 3 Your kiln is built to your specifications and prepared for freight shipment.
  4. 4 We send tracking and delivery instructions once your kiln ships.
Hot Shot Ovens & Kilns · Glass Kiln · Annealing Cabinet Hot Shot 18A Annealing Cabinet Model HS-18A · 120V or 240V · 18″ × 18″ × 18″ · 3.4 cu ft · Max 1100°F Purpose-built annealing cabinet with precision temperature control for glass artists working with rapid cooling schedules and controlled stress relief. Front-loading clamshell design with solid state relay for smooth, even heat distribution across the 18-inch cubic chamber. Operates on standard 120V household power or upgradable to 240V for faster recovery times.
Max temperature1100°F
Interior chamber18″ × 18″ × 18″
Voltage options120V or 240V
Control systemSolid state relay standard
What’s included
Solid state relay control Precision temperature management with smooth power modulation eliminates hot spots during critical annealing cycles
Front-loading clamshell design Easy access to the full 18-inch chamber depth for loading and unloading finished glass work
2-inch insulating brick Efficient heat retention for maintaining stable annealing temperatures with minimal power consumption
120V standard configuration Plugs into standard household outlet; field-convertible to 240V for enhanced performance
Balanced heating elements Strategically positioned elements ensure uniform heat distribution throughout the annealing chamber
Reinforced steel jacket Durable powder-coated exterior with integrated stand for studio floor installation
Technical specifications
Model numberHS-18A
Interior dimensions18″W × 18″D × 18″H
Chamber capacity3.4 cubic feet
Brick thickness2 inches
Maximum temperature1100°F
Voltage (standard)120V single phase
Voltage (optional)240V single phase
Amperage (120V)15 amps
Wattage (120V)1800 watts
Breaker requirement (120V)20 amp dedicated circuit
Plug configuration (120V)NEMA 5-15P (standard household)
Control typeSolid state relay with digital controller
Door designFront-loading clamshell
Estimated shipping weight225 lbs
Warranty: One-year limited kiln warranty from Hot Shot Ovens & Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers.
Optional accessories
240V conversion kit Upgrade to 240V operation for faster heating and recovery times between annealing cycles
Kiln shelf set for glass Mullite shelves sized for the 18-inch chamber, heat-resistant to 1100°F for proper glass support
Digital pyrometer upgrade Enhanced temperature monitoring with Type K thermocouple for precise annealing schedule verification
Fiber paper and shelf primer Essential kiln wash and separator materials for glass fusing and slumping work
Atmosphere port kit Add controlled atmosphere capability for specialized glass techniques requiring inert or reducing conditions
Emergency parts kit Backup heating elements, thermocouple, and critical components for minimal studio downtime
Controller upgrade
Genesis Touchscreen — Bartlett InstrumentsRecommended
Replace the standard digital controller with Bartlett's Genesis touchscreen for advanced multi-segment programming, custom annealing schedules, and real-time firing data. Ideal for glass artists running complex cooling curves or managing multiple project types.
  • Full-color 4.3-inch capacitive touchscreen with intuitive interface
  • Store up to 100 custom firing programs with 32 segments each
  • Delay Start function lets you schedule firings to begin automatically
  • Real-time cone offset adjustment for precise annealing point control
  • Thermocouple offset calibration ensures accuracy across the temperature range
  • USB data logging exports complete firing history for production records
Common questions
What's the difference between annealing, fusing, and slumping temperatures?
The HS-18A is optimized for annealing (stress relief) at temperatures typically between 900°F–1050°F, where glass is held at a stable temperature to equalize internal stresses. While this kiln reaches 1100°F, it's not designed for full fusing (1400°F+) or most slumping work (1200°F–1350°F). It excels at controlled cooling schedules and maintaining precise hold temperatures for thick glass pieces that need extended annealing cycles.
Can I add atmosphere control for flame-working or specialized techniques?
Yes, the HS-18A can be fitted with an optional atmosphere port kit that allows you to introduce inert gases or create reducing atmospheres. This is useful for certain dichroic treatments, metal inclusion work, or preventing devitrification on sensitive glass compositions. The solid state relay control maintains stable temperatures even when atmosphere flow is introduced.
Should I run this on 120V or upgrade to 240V?
The 120V configuration is convenient for studios with standard outlets and works well for typical annealing schedules where slow, controlled heating isn't time-sensitive. Upgrading to 240V provides faster recovery between cycles and better performance if you're running the kiln continuously or need quicker ramp rates. Your electrician can convert the kiln in the field—it requires a dedicated 240V circuit and appropriate breaker sizing.
What controller should I choose for complex annealing schedules?
The standard digital controller handles basic ramp-hold programs suitable for most annealing work. If you're managing multiple glass types (soft vs. hard glass, varying thicknesses) or need to store and repeat specific cooling curves, the Genesis Touchscreen upgrade provides 100 programmable slots with 32-segment capacity. It's especially valuable for production studios or artists working with thick cast glass that requires elaborate cooling schedules.
Is my purchase covered under warranty if I buy from Peach State Pottery?
Yes. Peach State Pottery is an authorized Hot Shot Ovens & Kilns dealer, which means your HS-18A is covered by the manufacturer's one-year limited warranty. You must register the kiln within 30 days of delivery to activate coverage. Warranty is only valid when purchased through authorized dealers—gray market or used kilns are not covered.
Not sure if the HS-18A is the right annealing cabinet for your glass studio? Our kiln specialists can help you evaluate chamber size, voltage options, and controller features based on your annealing workflow and production volume.
Talk to an expert →
About this oven
Best for: Glass artists, jewelers, knife makers, and specialty craftspeople who need a compact, reliable specialty oven or kiln that heats up fast and fires accurately.
🚚
Ships in
5–7 business days
In stock and ready to ship. Most orders are processed within 1–2 business days and delivered within 5–7 business days.
✓
Warranty
Manufacturer warranty included
Full coverage. We are here if anything goes wrong after delivery.
Why buy from Peach State Pottery?
★ Authorized HotShot Dealer
★ No sales tax outside Georgia
★ Free shipping included
★ Real support before & after order
★ Military discount for veterans
★ We are here if anything goes wrong
Call or text us:✆ (470) 264-3563
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In stock and ready to ship
Order today and your oven could be at your door within the week. HotShot stock levels change without notice.
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Description
Hot Shot Ovens & Kilns · Glass Kiln · Annealing Cabinet Hot Shot 18A Annealing Cabinet Model HS-18A · 120V or 240V · 18″ × 18″ × 18″ · 3.4 cu ft · Max 1100°F Purpose-built annealing cabinet with precision temperature control for glass artists working with rapid cooling schedules and controlled stress relief. Front-loading clamshell design with solid state relay for smooth, even heat distribution across the 18-inch cubic chamber. Operates on standard 120V household power or upgradable to 240V for faster recovery times. Max temperature1100°F Interior chamber18″ × 18″ × 18″ Voltage options120V or 240V Control systemSolid state relay standard What’s included Solid state relay control Precision temperature management with smooth power modulation eliminates hot spots during critical annealing cycles Front-loading clamshell design Easy access to the full 18-inch chamber depth for loading and unloading finished glass work 2-inch insulating brick Efficient heat retention for maintaining stable annealing temperatures with minimal power consumption 120V standard configuration Plugs into standard household outlet; field-convertible to 240V for enhanced performance Balanced heating elements Strategically positioned elements ensure uniform heat distribution throughout the annealing chamber Reinforced steel jacket Durable powder-coated exterior with integrated stand for studio floor installation Technical specifications Model numberHS-18A Interior dimensions18″W × 18″D × 18″H Chamber capacity3.4 cubic feet Brick thickness2 inches Maximum temperature1100°F Voltage (standard)120V single phase Voltage (optional)240V single phase Amperage (120V)15 amps Wattage (120V)1800 watts Breaker requirement (120V)20 amp dedicated circuit Plug configuration (120V)NEMA 5-15P (standard household) Control typeSolid state relay with digital controller Door designFront-loading clamshell Estimated shipping weight225 lbs Warranty: One-year limited kiln warranty from Hot Shot Ovens & Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories 240V conversion kit Upgrade to 240V operation for faster heating and recovery times between annealing cycles Kiln shelf set for glass Mullite shelves sized for the 18-inch chamber, heat-resistant to 1100°F for proper glass support Digital pyrometer upgrade Enhanced temperature monitoring with Type K thermocouple for precise annealing schedule verification Fiber paper and shelf primer Essential kiln wash and separator materials for glass fusing and slumping work Atmosphere port kit Add controlled atmosphere capability for specialized glass techniques requiring inert or reducing conditions Emergency parts kit Backup heating elements, thermocouple, and critical components for minimal studio downtime Controller upgrade Genesis Touchscreen — Bartlett InstrumentsRecommended Replace the standard digital controller with Bartlett's Genesis touchscreen for advanced multi-segment programming, custom annealing schedules, and real-time firing data. Ideal for glass artists running complex cooling curves or managing multiple project types.
  • Full-color 4.3-inch capacitive touchscreen with intuitive interface
  • Store up to 100 custom firing programs with 32 segments each
  • Delay Start function lets you schedule firings to begin automatically
  • Real-time cone offset adjustment for precise annealing point control
  • Thermocouple offset calibration ensures accuracy across the temperature range
  • USB data logging exports complete firing history for production records
 Common questions What's the difference between annealing, fusing, and slumping temperatures? The HS-18A is optimized for annealing (stress relief) at temperatures typically between 900°F–1050°F, where glass is held at a stable temperature to equalize internal stresses. While this kiln reaches 1100°F, it's not designed for full fusing (1400°F+) or most slumping work (1200°F–1350°F). It excels at controlled cooling schedules and maintaining precise hold temperatures for thick glass pieces that need extended annealing cycles. Can I add atmosphere control for flame-working or specialized techniques? Yes, the HS-18A can be fitted with an optional atmosphere port kit that allows you to introduce inert gases or create reducing atmospheres. This is useful for certain dichroic treatments, metal inclusion work, or preventing devitrification on sensitive glass compositions. The solid state relay control maintains stable temperatures even when atmosphere flow is introduced. Should I run this on 120V or upgrade to 240V? The 120V configuration is convenient for studios with standard outlets and works well for typical annealing schedules where slow, controlled heating isn't time-sensitive. Upgrading to 240V provides faster recovery between cycles and better performance if you're running the kiln continuously or need quicker ramp rates. Your electrician can convert the kiln in the field—it requires a dedicated 240V circuit and appropriate breaker sizing. What controller should I choose for complex annealing schedules? The standard digital controller handles basic ramp-hold programs suitable for most annealing work. If you're managing multiple glass types (soft vs. hard glass, varying thicknesses) or need to store and repeat specific cooling curves, the Genesis Touchscreen upgrade provides 100 programmable slots with 32-segment capacity. It's especially valuable for production studios or artists working with thick cast glass that requires elaborate cooling schedules. Is my purchase covered under warranty if I buy from Peach State Pottery? Yes. Peach State Pottery is an authorized Hot Shot Ovens & Kilns dealer, which means your HS-18A is covered by the manufacturer's one-year limited warranty. You must register the kiln within 30 days of delivery to activate coverage. Warranty is only valid when purchased through authorized dealers—gray market or used kilns are not covered. Not sure if the HS-18A is the right annealing cabinet for your glass studio? Our kiln specialists can help you evaluate chamber size, voltage options, and controller features based on your annealing workflow and production volume. Talk to an expert →
Shipping/Returns

HotShot Oven & Kiln Shipping & Returns

At Peach State Pottery, we want your HotShot Oven & Kiln delivery experience to be as smooth and stress-free as possible. HotShot ovens and kilns are carefully packaged and shipped by common carrier to help ensure safe delivery.

Because ovens and kilns can be heavy, fragile, or freight-shipped, it is important to understand the delivery process before your order arrives.

Shipping & Delivery

Processing Time

HotShot Oven & Kiln products purchased through Peach State Pottery typically ship within 5–7 business days of order placement.

Delivery times may vary based on carrier schedules, product availability, and your location. For large or time-sensitive orders, we recommend contacting us before placing your order to confirm availability and estimated delivery timing.

Flat-Rate Shipping

Most HotShot ovens and kilns ship for a flat rate of $80. Final shipping costs are calculated at checkout based on your location and the specific product ordered.

Standard Delivery

Standard HotShot shipments are delivered curbside. The carrier will contact you to schedule delivery when an appointment is required.

Standard delivery does not include:

  • Uncrating
  • Carrying the oven or kiln inside
  • Placement in your studio, garage, home, or workspace
  • Setup or installation

Tracking Information

Once your order ships, tracking information will be sent to the email address used at checkout.

Shipping Restrictions

HotShot ovens and kilns ship to the continental United States.

For Alaska, Hawaii, international orders, or freight quotes to commercial addresses, please contact Peach State Pottery for a custom shipping quote before placing your order.

Access & Delivery Challenges

Please contact us before ordering if your delivery location has possible access issues, such as:

  • Gravel or dirt roads
  • Steep driveways
  • Narrow streets
  • Low-hanging trees or low clearances
  • Limited truck access
  • Rural or hard-to-reach delivery locations

Depending on your location and the carrier used, additional arrangements may be needed to complete delivery.

Unloading Your Order

Once your HotShot oven or kiln arrives, the customer is responsible for moving the unit from the delivery point to its final location unless a separate moving or installation service has been arranged.

Hire a Local Moving or Package-Handling Service

For heavier units or tight spaces, many customers hire a local moving or package-handling service to help receive the shipment and move the oven or kiln into place.

Unload the Order Yourself

If you plan to handle unloading yourself, make sure you have the proper equipment and enough help available. Depending on the unit size and weight, this may require a dolly, pallet jack, liftgate delivery, forklift, loading dock, or similar equipment.

Inspecting Your Shipment

Please inspect your shipment carefully before signing for delivery. Inspection at delivery is important because shipping damage must be documented as quickly and clearly as possible.

If There Is Minor Visible Damage

  • Note the damage on the delivery paperwork before signing.
  • Take clear photos of the packaging and any visible damage.
  • Accept the shipment if the damage appears minor.
  • Inspect the product immediately after unpacking.
  • Contact Peach State Pottery as soon as possible.

If There Is Severe Visible Damage

  • Refuse the shipment if the damage appears severe.
  • Take detailed photos before refusal.
  • Contact Peach State Pottery right away.

If You Discover Concealed Damage

Concealed damage is damage discovered after the product has been unpacked.

  • Notify Peach State Pottery as soon as possible.
  • Keep all packaging materials.
  • Take detailed photos and/or video.
  • Report the issue promptly so the shipping damage claim process can be reviewed.

Photo & Video Documentation

Before opening the box or crate, we strongly recommend taking clear photos or video of the packaging from all sides.

Continue documenting as you unpack, especially if you notice crushed packaging, torn cartons, holes in the box, visible impact marks, or damage to the oven, kiln, or accessories.

This documentation may be required to support a freight or shipping claim.

Returns & Exchanges

This return policy applies to HotShot Oven & Kiln products purchased through Peach State Pottery. Returns must receive prior approval and meet all conditions outlined below. Warranty returns are covered under a separate warranty policy.

Return Eligibility

To be eligible for a non-warranty return:

  • The return request must be initiated within 30 days of purchase.
  • The product must have been purchased directly from Peach State Pottery.
  • The product carton must remain sealed and unopened.
  • The product must be unused, uninstalled, unmarked, and not energized.
  • The product must be returned in its original, unmarked carton with all included materials and documentation.
  • The product must not be a special order or custom-configured unit.
  • A Return Merchandise Authorization, or RMA, must be approved before anything is shipped back.

Please do not ship any product back without first receiving return authorization.

Off-the-Shelf Stock Units

Standard stock units, including the HS-360, HS-1200, and HS-18K in unmodified condition, may be eligible for return under the conditions listed in this policy.

  • Approved stock unit returns are subject to a 25% restocking fee.
  • Returns must be initiated within 30 days of purchase.
  • The customer is responsible for prepaid freight back to the warehouse.
  • The product must pass inspection before a refund is approved.

If the product is not in as-new, resellable condition, you will be notified and offered the option to have it returned to you at your expense.

Modified Stock Units

Units upgraded or modified from their original stock configuration, including controller upgrades or custom configurations, are subject to a 25% restocking fee and must meet all other return conditions listed above.

Special Order & Custom Units

Special order or custom-made units are products specifically designed, modified, or manufactured to meet unique customer specifications.

These units are not returnable under any circumstances unless covered by an approved warranty claim.

Refurbished & Scratch & Dent Units

Refurbished units and scratch-and-dent models are discounted due to cosmetic flaws or handling damage. These units are fully tested and functional but are sold as-is and are not returnable.

Product Must Be Unopened

Any product whose carton seal has been broken, installed, energized, or marked in any way is not considered suitable for resale and will not be accepted for return.

Restocking Fee

Approved returns of eligible HotShot stock units are subject to a 25% restocking fee.

Original shipping costs are not credited or refunded. Return shipping is the customer’s responsibility unless otherwise stated under an approved warranty claim.

Return Process

To start a return, contact Peach State Pottery with your order information and reason for return. We will help coordinate the next steps.

  1. Request return authorization.
  2. Wait for RMA approval before shipping anything back.
  3. Repackage the product carefully in its original, unmarked packaging.
  4. Ship the product prepaid and insured to the designated return address.
  5. The product will be inspected after arrival.
  6. If approved, your refund or credit will be processed.

Return Shipping Damage

Peach State Pottery is not responsible for damage incurred during return shipping.

We strongly recommend taking photos of the return packaging before shipment and using a prepaid, insured shipping method. Any damage that occurs during return shipping may be deducted from your refund.

Refunds

Once your return is received and inspected, you will be notified whether your refund has been approved or rejected.

If approved, the refund will be issued back to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued.

Late or Missing Refunds

If your refund has been approved but has not appeared yet, please check your bank or credit card statement, contact your card issuer or bank, and then contact Peach State Pottery if you still need help.

Exchanges

Exchanges are generally only available for items that are defective, damaged, or approved under the applicable manufacturer policy.

Need Help?

If you have questions before ordering, during delivery, or after your HotShot Oven & Kiln product arrives, please contact Peach State Pottery. We are happy to help you understand shipping options, lead times, return eligibility, damage claims, returns, and exchanges.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty
Manuals

Download HotShot Oven & Kiln product manuals for setup, operation, and maintenance. Click any manual below to download the PDF to your device.

Glass Kilns User Manual

Complete guide for HotShot glass kilns including setup, firing schedules, controller operation, and maintenance

Download

Knives & Metallurgy User Manual

Heat treating guide for knife makers covering hardening, tempering, quenching, and heat treat schedules

Download

Machining User Manual

Operating instructions for stress relief, aging, and post-machining heat treatment applications

Download

Ceramic Ovens User Manual

Complete setup and operation guide including firing cycles, kiln furniture, controller settings, and safety

Download
Product Videos

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Description
Hot Shot Ovens & Kilns · Glass Kiln · Annealing Cabinet Hot Shot 18A Annealing Cabinet Model HS-18A · 120V or 240V · 18″ × 18″ × 18″ · 3.4 cu ft · Max 1100°F Purpose-built annealing cabinet with precision temperature control for glass artists working with rapid cooling schedules and controlled stress relief. Front-loading clamshell design with solid state relay for smooth, even heat distribution across the 18-inch cubic chamber. Operates on standard 120V household power or upgradable to 240V for faster recovery times. Max temperature1100°F Interior chamber18″ × 18″ × 18″ Voltage options120V or 240V Control systemSolid state relay standard What’s included Solid state relay control Precision temperature management with smooth power modulation eliminates hot spots during critical annealing cycles Front-loading clamshell design Easy access to the full 18-inch chamber depth for loading and unloading finished glass work 2-inch insulating brick Efficient heat retention for maintaining stable annealing temperatures with minimal power consumption 120V standard configuration Plugs into standard household outlet; field-convertible to 240V for enhanced performance Balanced heating elements Strategically positioned elements ensure uniform heat distribution throughout the annealing chamber Reinforced steel jacket Durable powder-coated exterior with integrated stand for studio floor installation Technical specifications Model numberHS-18A Interior dimensions18″W × 18″D × 18″H Chamber capacity3.4 cubic feet Brick thickness2 inches Maximum temperature1100°F Voltage (standard)120V single phase Voltage (optional)240V single phase Amperage (120V)15 amps Wattage (120V)1800 watts Breaker requirement (120V)20 amp dedicated circuit Plug configuration (120V)NEMA 5-15P (standard household) Control typeSolid state relay with digital controller Door designFront-loading clamshell Estimated shipping weight225 lbs Warranty: One-year limited kiln warranty from Hot Shot Ovens & Kilns. Must be registered within 30 days of delivery. Valid only through authorized dealers. Optional accessories 240V conversion kit Upgrade to 240V operation for faster heating and recovery times between annealing cycles Kiln shelf set for glass Mullite shelves sized for the 18-inch chamber, heat-resistant to 1100°F for proper glass support Digital pyrometer upgrade Enhanced temperature monitoring with Type K thermocouple for precise annealing schedule verification Fiber paper and shelf primer Essential kiln wash and separator materials for glass fusing and slumping work Atmosphere port kit Add controlled atmosphere capability for specialized glass techniques requiring inert or reducing conditions Emergency parts kit Backup heating elements, thermocouple, and critical components for minimal studio downtime Controller upgrade Genesis Touchscreen — Bartlett InstrumentsRecommended Replace the standard digital controller with Bartlett's Genesis touchscreen for advanced multi-segment programming, custom annealing schedules, and real-time firing data. Ideal for glass artists running complex cooling curves or managing multiple project types.
  • Full-color 4.3-inch capacitive touchscreen with intuitive interface
  • Store up to 100 custom firing programs with 32 segments each
  • Delay Start function lets you schedule firings to begin automatically
  • Real-time cone offset adjustment for precise annealing point control
  • Thermocouple offset calibration ensures accuracy across the temperature range
  • USB data logging exports complete firing history for production records
 Common questions What's the difference between annealing, fusing, and slumping temperatures? The HS-18A is optimized for annealing (stress relief) at temperatures typically between 900°F–1050°F, where glass is held at a stable temperature to equalize internal stresses. While this kiln reaches 1100°F, it's not designed for full fusing (1400°F+) or most slumping work (1200°F–1350°F). It excels at controlled cooling schedules and maintaining precise hold temperatures for thick glass pieces that need extended annealing cycles. Can I add atmosphere control for flame-working or specialized techniques? Yes, the HS-18A can be fitted with an optional atmosphere port kit that allows you to introduce inert gases or create reducing atmospheres. This is useful for certain dichroic treatments, metal inclusion work, or preventing devitrification on sensitive glass compositions. The solid state relay control maintains stable temperatures even when atmosphere flow is introduced. Should I run this on 120V or upgrade to 240V? The 120V configuration is convenient for studios with standard outlets and works well for typical annealing schedules where slow, controlled heating isn't time-sensitive. Upgrading to 240V provides faster recovery between cycles and better performance if you're running the kiln continuously or need quicker ramp rates. Your electrician can convert the kiln in the field—it requires a dedicated 240V circuit and appropriate breaker sizing. What controller should I choose for complex annealing schedules? The standard digital controller handles basic ramp-hold programs suitable for most annealing work. If you're managing multiple glass types (soft vs. hard glass, varying thicknesses) or need to store and repeat specific cooling curves, the Genesis Touchscreen upgrade provides 100 programmable slots with 32-segment capacity. It's especially valuable for production studios or artists working with thick cast glass that requires elaborate cooling schedules. Is my purchase covered under warranty if I buy from Peach State Pottery? Yes. Peach State Pottery is an authorized Hot Shot Ovens & Kilns dealer, which means your HS-18A is covered by the manufacturer's one-year limited warranty. You must register the kiln within 30 days of delivery to activate coverage. Warranty is only valid when purchased through authorized dealers—gray market or used kilns are not covered. Not sure if the HS-18A is the right annealing cabinet for your glass studio? Our kiln specialists can help you evaluate chamber size, voltage options, and controller features based on your annealing workflow and production volume. Talk to an expert →
Shipping/Returns

HotShot Oven & Kiln Shipping & Returns

At Peach State Pottery, we want your HotShot Oven & Kiln delivery experience to be as smooth and stress-free as possible. HotShot ovens and kilns are carefully packaged and shipped by common carrier to help ensure safe delivery.

Because ovens and kilns can be heavy, fragile, or freight-shipped, it is important to understand the delivery process before your order arrives.

Shipping & Delivery

Processing Time

HotShot Oven & Kiln products purchased through Peach State Pottery typically ship within 5–7 business days of order placement.

Delivery times may vary based on carrier schedules, product availability, and your location. For large or time-sensitive orders, we recommend contacting us before placing your order to confirm availability and estimated delivery timing.

Flat-Rate Shipping

Most HotShot ovens and kilns ship for a flat rate of $80. Final shipping costs are calculated at checkout based on your location and the specific product ordered.

Standard Delivery

Standard HotShot shipments are delivered curbside. The carrier will contact you to schedule delivery when an appointment is required.

Standard delivery does not include:

  • Uncrating
  • Carrying the oven or kiln inside
  • Placement in your studio, garage, home, or workspace
  • Setup or installation

Tracking Information

Once your order ships, tracking information will be sent to the email address used at checkout.

Shipping Restrictions

HotShot ovens and kilns ship to the continental United States.

For Alaska, Hawaii, international orders, or freight quotes to commercial addresses, please contact Peach State Pottery for a custom shipping quote before placing your order.

Access & Delivery Challenges

Please contact us before ordering if your delivery location has possible access issues, such as:

  • Gravel or dirt roads
  • Steep driveways
  • Narrow streets
  • Low-hanging trees or low clearances
  • Limited truck access
  • Rural or hard-to-reach delivery locations

Depending on your location and the carrier used, additional arrangements may be needed to complete delivery.

Unloading Your Order

Once your HotShot oven or kiln arrives, the customer is responsible for moving the unit from the delivery point to its final location unless a separate moving or installation service has been arranged.

Hire a Local Moving or Package-Handling Service

For heavier units or tight spaces, many customers hire a local moving or package-handling service to help receive the shipment and move the oven or kiln into place.

Unload the Order Yourself

If you plan to handle unloading yourself, make sure you have the proper equipment and enough help available. Depending on the unit size and weight, this may require a dolly, pallet jack, liftgate delivery, forklift, loading dock, or similar equipment.

Inspecting Your Shipment

Please inspect your shipment carefully before signing for delivery. Inspection at delivery is important because shipping damage must be documented as quickly and clearly as possible.

If There Is Minor Visible Damage

  • Note the damage on the delivery paperwork before signing.
  • Take clear photos of the packaging and any visible damage.
  • Accept the shipment if the damage appears minor.
  • Inspect the product immediately after unpacking.
  • Contact Peach State Pottery as soon as possible.

If There Is Severe Visible Damage

  • Refuse the shipment if the damage appears severe.
  • Take detailed photos before refusal.
  • Contact Peach State Pottery right away.

If You Discover Concealed Damage

Concealed damage is damage discovered after the product has been unpacked.

  • Notify Peach State Pottery as soon as possible.
  • Keep all packaging materials.
  • Take detailed photos and/or video.
  • Report the issue promptly so the shipping damage claim process can be reviewed.

Photo & Video Documentation

Before opening the box or crate, we strongly recommend taking clear photos or video of the packaging from all sides.

Continue documenting as you unpack, especially if you notice crushed packaging, torn cartons, holes in the box, visible impact marks, or damage to the oven, kiln, or accessories.

This documentation may be required to support a freight or shipping claim.

Returns & Exchanges

This return policy applies to HotShot Oven & Kiln products purchased through Peach State Pottery. Returns must receive prior approval and meet all conditions outlined below. Warranty returns are covered under a separate warranty policy.

Return Eligibility

To be eligible for a non-warranty return:

  • The return request must be initiated within 30 days of purchase.
  • The product must have been purchased directly from Peach State Pottery.
  • The product carton must remain sealed and unopened.
  • The product must be unused, uninstalled, unmarked, and not energized.
  • The product must be returned in its original, unmarked carton with all included materials and documentation.
  • The product must not be a special order or custom-configured unit.
  • A Return Merchandise Authorization, or RMA, must be approved before anything is shipped back.

Please do not ship any product back without first receiving return authorization.

Off-the-Shelf Stock Units

Standard stock units, including the HS-360, HS-1200, and HS-18K in unmodified condition, may be eligible for return under the conditions listed in this policy.

  • Approved stock unit returns are subject to a 25% restocking fee.
  • Returns must be initiated within 30 days of purchase.
  • The customer is responsible for prepaid freight back to the warehouse.
  • The product must pass inspection before a refund is approved.

If the product is not in as-new, resellable condition, you will be notified and offered the option to have it returned to you at your expense.

Modified Stock Units

Units upgraded or modified from their original stock configuration, including controller upgrades or custom configurations, are subject to a 25% restocking fee and must meet all other return conditions listed above.

Special Order & Custom Units

Special order or custom-made units are products specifically designed, modified, or manufactured to meet unique customer specifications.

These units are not returnable under any circumstances unless covered by an approved warranty claim.

Refurbished & Scratch & Dent Units

Refurbished units and scratch-and-dent models are discounted due to cosmetic flaws or handling damage. These units are fully tested and functional but are sold as-is and are not returnable.

Product Must Be Unopened

Any product whose carton seal has been broken, installed, energized, or marked in any way is not considered suitable for resale and will not be accepted for return.

Restocking Fee

Approved returns of eligible HotShot stock units are subject to a 25% restocking fee.

Original shipping costs are not credited or refunded. Return shipping is the customer’s responsibility unless otherwise stated under an approved warranty claim.

Return Process

To start a return, contact Peach State Pottery with your order information and reason for return. We will help coordinate the next steps.

  1. Request return authorization.
  2. Wait for RMA approval before shipping anything back.
  3. Repackage the product carefully in its original, unmarked packaging.
  4. Ship the product prepaid and insured to the designated return address.
  5. The product will be inspected after arrival.
  6. If approved, your refund or credit will be processed.

Return Shipping Damage

Peach State Pottery is not responsible for damage incurred during return shipping.

We strongly recommend taking photos of the return packaging before shipment and using a prepaid, insured shipping method. Any damage that occurs during return shipping may be deducted from your refund.

Refunds

Once your return is received and inspected, you will be notified whether your refund has been approved or rejected.

If approved, the refund will be issued back to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued.

Late or Missing Refunds

If your refund has been approved but has not appeared yet, please check your bank or credit card statement, contact your card issuer or bank, and then contact Peach State Pottery if you still need help.

Exchanges

Exchanges are generally only available for items that are defective, damaged, or approved under the applicable manufacturer policy.

Need Help?

If you have questions before ordering, during delivery, or after your HotShot Oven & Kiln product arrives, please contact Peach State Pottery. We are happy to help you understand shipping options, lead times, return eligibility, damage claims, returns, and exchanges.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty
Manuals

Download HotShot Oven & Kiln product manuals for setup, operation, and maintenance. Click any manual below to download the PDF to your device.

Glass Kilns User Manual

Complete guide for HotShot glass kilns including setup, firing schedules, controller operation, and maintenance

Download

Knives & Metallurgy User Manual

Heat treating guide for knife makers covering hardening, tempering, quenching, and heat treat schedules

Download

Machining User Manual

Operating instructions for stress relief, aging, and post-machining heat treatment applications

Download

Ceramic Ovens User Manual

Complete setup and operation guide including firing cycles, kiln furniture, controller settings, and safety

Download
Product Videos