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Paragon SC3 Digital Kiln - front view

Paragon SC3 Digital Kiln

by Paragon
Save $200.00
$2,381.00
$2,181.00
Authorized Paragon Dealer
🚚 Free Freight Delivery Included
Ships to the contiguous U.S. with no freight charge at checkout. Liftgate delivery is included free. Only very remote locations, islands, or limited-access addresses may require a fee — we always confirm before processing.
No sales tax outside Georgia  ·  No hidden charges after ordering
★
Best for
Glass artists, ceramic hobbyists, and specialty firing applications where precise temperature control and compact American-made construction matter most.
🔨 Lead time
2–12 weeks
Smaller models typically ship in 2–4 weeks. Larger kilns may take up to 12 weeks. We confirm the current estimate after your order is placed.
✓ Warranty
Manufacturer warranty
Full coverage included. We are here if anything goes wrong.
✓ Why buy from Peach State Pottery?
★ Authorized Paragon Dealer
★ No sales tax outside Georgia
★ Free shipping included
★ Real support before & after order
★ Military discount for veterans
★ We are here if anything goes wrong
Call or text us:✆ (470) 264-3563
⏱
Paragon production slots fill fast
Placing your order now locks in your position in the build queue and secures today’s pricing. Lead times can shift during high-demand periods.
Have questions before you order?
Call or text us at (470) 264-3563 — we will help confirm the right setup for your studio.
✆ Call or text us ✉ Save 3% with wire transfer
Color: Blue

Notify me when back in stock

  1. 1 We submit your kiln order for production with the manufacturer.
  2. 2 We confirm the current estimated lead time and keep you updated.
  3. 3 Your kiln is built to your specifications and prepared for freight shipment.
  4. 4 We send tracking and delivery instructions once your kiln ships.
Paragon · Electric Kiln · Digital Jewelry & Small Craft Kiln Paragon SC3 Digital Kiln SC3 · 120V · 9.5"W × 9.5"D × 10"H · 0.25 Cu Ft · 2000°F Max The Paragon SC3 combines a compact 0.25 cubic foot chamber with a digital controller for precise firing of Art Clay Silver, PMC silver clays, decals, china paint, enameling, and glass fusing to 2000°F. Digital control enables fast firing cycles that complete projects in minutes rather than hours, dramatically improving workflow efficiency for jewelry artists, enamelers, and small-scale production. Plugs into any standard 120-volt household outlet with no special wiring required, making it ideal for home studios, classrooms, and mobile teaching seminars.
Max Temperature2000°F
Chamber Size0.25 Cu Ft
Power Supply120V Standard Outlet
Fast FiringMinutes, Not Hours
What’s included
Digital Controller Precise temperature management with programmable firing cycles for consistent results across jewelry, enameling, and glass applications
120V Standard Plug Plugs directly into household outlet—no electrician, no special wiring, ready to fire out of the box
Compact Firing Chamber 0.25 cubic foot interior optimized for small-batch jewelry, PMC silver clay, decals, and enameling projects
Kiln Furniture Includes firing shelves and posts for loading work inside the chamber
Technical specifications
ModelSC3
External Dimensions9.5" W × 9.5" D × 10" H
Chamber Capacity0.25 Cubic Feet
Maximum Temperature2000°F
Voltage120V
Power RequirementStandard household outlet
Controller TypeDigital
Primary ApplicationsArt Clay Silver, PMC silver clays, decals, china paint, enameling, glass fusing
Made InUSA
Warranty: One-year limited kiln warranty from Paragon. Must be registered within 30 days of delivery. Valid only through authorized dealers like Peach State Pottery.
Optional accessories
Kiln Furniture Set Additional shelves, posts, and stilts for expanded loading capacity and specialized firing configurations
Kiln Wash Protective coating for shelves to prevent glass and glaze adhesion during firing
Fiber Blanket Insulating blanket to wrap around kiln exterior for improved heat retention and energy efficiency
Replacement Elements Spare heating elements for easy maintenance and extended kiln lifespan
Common questions
What can I fire in the SC3?
The SC3 is designed for Art Clay Silver and PMC silver clays, decals, china paint, enameling on metal, and small glass fusing projects. The 2000°F maximum temperature is ideal for these applications. It's not suitable for traditional ceramics or pottery, which require higher temperatures (cone 5–10, or 2150°F–2380°F).
Do I need an electrician to install this kiln?
No. The SC3 plugs into any standard 120-volt household outlet. No special wiring, no electrician, no dedicated circuit required. This makes it perfect for home studios, classrooms, and mobile teaching environments where access to 240V power isn't available.
How long does a typical firing take?
The digital controller enables fast firing cycles that complete projects in minutes rather than hours. Exact time depends on the material and firing schedule—PMC silver clay can fire in as little as 10–30 minutes, while glass fusing may take longer. This is significantly faster than traditional ceramic kilns.
What colors does the SC3 come in?
Paragon kilns are typically available in standard industrial finishes. Contact Peach State Pottery to confirm current color options and availability for the SC3 model.
Why buy from an authorized Paragon dealer?
Paragon's one-year limited warranty is only valid when purchased through authorized dealers like Peach State Pottery. Unauthorized resellers (including some online marketplaces) cannot provide valid warranty coverage. Additionally, authorized dealers offer expert technical support, proper shipping/handling, and access to genuine Paragon replacement parts.
Not sure if the SC3 is the right kiln for your studio? Our team can help you compare kiln models, confirm electrical requirements, and recommend the best setup for your jewelry, enameling, or glass work.
Talk to an expert →
Description
Paragon · Electric Kiln · Digital Jewelry & Small Craft Kiln Paragon SC3 Digital Kiln SC3 · 120V · 9.5"W × 9.5"D × 10"H · 0.25 Cu Ft · 2000°F Max The Paragon SC3 combines a compact 0.25 cubic foot chamber with a digital controller for precise firing of Art Clay Silver, PMC silver clays, decals, china paint, enameling, and glass fusing to 2000°F. Digital control enables fast firing cycles that complete projects in minutes rather than hours, dramatically improving workflow efficiency for jewelry artists, enamelers, and small-scale production. Plugs into any standard 120-volt household outlet with no special wiring required, making it ideal for home studios, classrooms, and mobile teaching seminars. Max Temperature2000°F Chamber Size0.25 Cu Ft Power Supply120V Standard Outlet Fast FiringMinutes, Not Hours What’s included Digital Controller Precise temperature management with programmable firing cycles for consistent results across jewelry, enameling, and glass applications 120V Standard Plug Plugs directly into household outlet—no electrician, no special wiring, ready to fire out of the box Compact Firing Chamber 0.25 cubic foot interior optimized for small-batch jewelry, PMC silver clay, decals, and enameling projects Kiln Furniture Includes firing shelves and posts for loading work inside the chamber Technical specifications ModelSC3 External Dimensions9.5" W × 9.5" D × 10" H Chamber Capacity0.25 Cubic Feet Maximum Temperature2000°F Voltage120V Power RequirementStandard household outlet Controller TypeDigital Primary ApplicationsArt Clay Silver, PMC silver clays, decals, china paint, enameling, glass fusing Made InUSA Warranty: One-year limited kiln warranty from Paragon. Must be registered within 30 days of delivery. Valid only through authorized dealers like Peach State Pottery. Optional accessories Kiln Furniture Set Additional shelves, posts, and stilts for expanded loading capacity and specialized firing configurations Kiln Wash Protective coating for shelves to prevent glass and glaze adhesion during firing Fiber Blanket Insulating blanket to wrap around kiln exterior for improved heat retention and energy efficiency Replacement Elements Spare heating elements for easy maintenance and extended kiln lifespan Common questions What can I fire in the SC3? The SC3 is designed for Art Clay Silver and PMC silver clays, decals, china paint, enameling on metal, and small glass fusing projects. The 2000°F maximum temperature is ideal for these applications. It's not suitable for traditional ceramics or pottery, which require higher temperatures (cone 5–10, or 2150°F–2380°F). Do I need an electrician to install this kiln? No. The SC3 plugs into any standard 120-volt household outlet. No special wiring, no electrician, no dedicated circuit required. This makes it perfect for home studios, classrooms, and mobile teaching environments where access to 240V power isn't available. How long does a typical firing take? The digital controller enables fast firing cycles that complete projects in minutes rather than hours. Exact time depends on the material and firing schedule—PMC silver clay can fire in as little as 10–30 minutes, while glass fusing may take longer. This is significantly faster than traditional ceramic kilns. What colors does the SC3 come in? Paragon kilns are typically available in standard industrial finishes. Contact Peach State Pottery to confirm current color options and availability for the SC3 model. Why buy from an authorized Paragon dealer? Paragon's one-year limited warranty is only valid when purchased through authorized dealers like Peach State Pottery. Unauthorized resellers (including some online marketplaces) cannot provide valid warranty coverage. Additionally, authorized dealers offer expert technical support, proper shipping/handling, and access to genuine Paragon replacement parts. Not sure if the SC3 is the right kiln for your studio? Our team can help you compare kiln models, confirm electrical requirements, and recommend the best setup for your jewelry, enameling, or glass work. Talk to an expert →
Shipping/Returns

Paragon Kilns Shipping & Returns

At Peach State Pottery, we want your Paragon kiln delivery experience to be as smooth and stress-free as possible. Paragon ships thousands of units each year, with only a small percentage experiencing freight issues. Understanding how freight delivery works will help ensure your kiln arrives safely and that you are prepared when it arrives.

Because many Paragon kilns are heavy, fragile, and shipped by freight carrier, it is important to understand the delivery process before your order arrives.

Shipping & Delivery

Small Paragon Kilns

Smaller Paragon kilns are generally shipped by FedEx or UPS, making delivery simple and convenient.

For your protection, Paragon requires a signature upon delivery. This gives you a moment to inspect the package before accepting it and helps ensure any visible issues are addressed right away.

Medium & Large Paragon Kilns

Medium and large Paragon kilns are delivered by commercial freight to the curbside or front of your driveway.

Standard freight delivery does not include:

  • Uncrating
  • Carrying the kiln inside
  • Placement in your studio, garage, home, or workspace
  • Setup or installation

Residential deliveries usually require liftgate service, which must be requested at the time of order. If liftgate service is not included, the customer will need access to a forklift, loading dock, or similar equipment to unload the pallet from the truck.

Access & Delivery Challenges

Please contact us before ordering if your delivery location has possible access issues, such as:

  • Gravel or dirt roads
  • Steep driveways
  • Narrow streets
  • Low-hanging trees or low clearances
  • Limited truck access
  • Rural or hard-to-reach delivery locations

Depending on your situation, possible options may include meeting the truck nearby, picking up the kiln at the freight terminal, or requesting delivery with a smaller box truck when available.

Unloading Your Kiln

Once your kiln arrives, the customer is responsible for moving the kiln from the delivery point to its final location unless a separate moving or installation service has been arranged.

Hire a Local Moving or Package-Handling Service

Many customers choose to hire a local moving or package-handling service experienced with heavy equipment. These teams can help off-load the crate and move the kiln into your workspace for an additional fee.

This option is especially helpful for larger kilns, tight spaces, or customers who do not have the proper unloading equipment available.

Unload the Kiln Yourself

If you prefer to handle unloading yourself, make sure you have the proper equipment and enough help available. Depending on the kiln size and weight, this may require a pallet jack, dolly, forklift, loading dock, or similar equipment.

Planning ahead before delivery helps make the unloading process safer and smoother.

Inspecting Your Shipment

All Paragon shipments are FOB origin, meaning ownership transfers when the kiln leaves Paragon’s facility. Inspection upon delivery is essential.

Please inspect your shipment carefully before signing for delivery.

If There Is Minor Visible Damage

  • Note the damage on the delivery paperwork before signing.
  • Take clear photos of the packaging and any visible damage.
  • Accept the shipment if the damage appears minor.
  • Inspect the kiln immediately after unpacking.
  • Contact Peach State Pottery as soon as possible.

If There Is Severe Visible Damage

  • Refuse the shipment if the damage appears severe.
  • Take detailed photos before refusal.
  • Contact Peach State Pottery right away.

If You Discover Concealed Damage

Concealed damage is damage discovered after the kiln has been unpacked.

  • Notify the carrier and Peach State Pottery as soon as possible.
  • Keep all packaging materials.
  • Take detailed photos and/or video.
  • Report the issue within 5 days of delivery.

Photo & Video Documentation

Before opening the crate or box, take clear photos or video of the packaging from all sides.

Continue documenting as you unpack, especially if you notice broken crate boards, crushed packaging, holes in the box, visible impact marks, or any visible damage to the kiln or accessories.

This documentation is essential to help support a freight claim if damage is discovered.

If a claim is needed, documentation may include the carrier’s claim form, bill of lading, Paragon invoice, freight bill, inspection report, photos, videos, and repair estimate.

Returns & Exchanges

Paragon kilns are specialty products, and many models may be made to order, custom, or freight-shipped. Please review the return policy carefully before purchasing.

Return Eligibility

To be eligible for a non-warranty return:

  • The return or replacement request must be initiated within 30 days of the delivery date.
  • The kiln must be unused.
  • The kiln must be in original condition.
  • The kiln must be returned in its original packaging.
  • A Return Merchandise Authorization, or RMA, must be approved before the kiln is shipped back.

Please do not ship any kiln back without first receiving return authorization.

Restocking Fee

Non-warranty returns are subject to a 25% restocking fee.

Original shipping costs are not credited or refunded. Return shipping is the customer’s responsibility unless otherwise stated under an approved warranty claim.

Return Process

To start a return, contact Peach State Pottery with your order information and reason for return. We will help coordinate the next steps.

  1. Request return authorization.
  2. Wait for RMA approval before shipping anything back.
  3. Repackage the kiln carefully in its original packaging.
  4. Ship the kiln prepaid and insured to the designated return address.
  5. The kiln will be inspected after arrival to confirm it is in acceptable condition.
  6. If approved, your refund or credit will be processed.

Refund approval depends on the kiln arriving unused, in original condition, and properly packaged.

Custom & Special-Order Products

Custom or special-order Paragon kilns are not eligible for return unless covered by an approved warranty claim.

Refunds

Once your return is received and inspected, you will be notified whether your refund has been approved or rejected.

If approved, the refund will be issued back to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued.

Late or Missing Refunds

If your refund has been approved but has not appeared yet, please check your bank or credit card statement, contact your card issuer or bank, and then contact Peach State Pottery if you still need help.

Sale, Promotional, and Scratch & Dent Items

Only regular-priced items may be eligible for refund.

Sale items, promotional products, and Scratch & Dent products are not refundable.

Exchanges

Exchanges are only available for items that are defective or damaged. If your kiln arrives damaged or you believe there is a defect, contact Peach State Pottery as soon as possible so we can help determine the next step.

Need Help?

If you have questions before ordering, during delivery, or after your Paragon kiln arrives, please contact Peach State Pottery. We are happy to help you understand shipping options, delivery requirements, liftgate needs, damage claims, returns, and exchanges.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Paragon Kilns Warranty

Paragon kilns are warranted by Paragon Industries, L.P. to the original purchaser against defects in workmanship, subject to the warranty periods and exclusions listed below. The warranty period begins from the date the kiln ships from the Paragon factory, unless the original purchase date from an authorized Paragon distributor or dealer can be established.

This warranty is provided by Paragon Industries, L.P. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage varies by kiln model, series, controller, and component type.

Product / Component Warranty Period
QuickFire kilns 3 months
BlueBirds, HT-Series, Home Artist, FiberFuse-16, J-Series, KM-Series, SC-Series, and Vulcan kilns 1 year
Vulcan elements Not warranted
Kilns rated above 2300°F, except Dragon, Iguana, and Viking models 1 year
TNF 2 portable control boxes 2 years
GF, GL, and Fusion series kilns rated 2000°F or lower 2 years
Other kilns not listed above with a maximum temperature rating of 2300°F or lower 2 years
Sentry 12-key controller 2 1/2 years
Sentry Xpress 3-key controller on a new kiln Length of the new kiln warranty
Sentry Xpress 3-key replacement controller for older kilns 1 year
Sentinel SmartTouch controller 2 1/2 years
Sentinel TouchXpress controller 2 1/2 years
Dragon, Super Dragon, Iguana, and Viking kilns 2 years
S-Type thermocouple and APM elements on Dragon, Super Dragon, Iguana, and Viking models 2 years
Standard elements on Dragon, Super Dragon, Iguana, and Viking models 6 months
Sentry controller on Dragon, Super Dragon, Iguana, and Viking models 2 1/2 years
Type-K thermocouple on Dragon, Iguana, and Viking models Not warranted

These warranty periods apply unless otherwise agreed to in writing by Paragon Industries, L.P.

What the Warranty Covers

During the applicable warranty period, Paragon Industries, L.P. will repair or replace parts that become defective under normal and proper use, provided the kiln has not been subjected to misuse, improper installation, freight damage, modification, or any of the exclusions listed in this policy.

At Paragon’s discretion, warranty service may be handled in one of the following ways:

  • Paragon may furnish and install replacement parts at the factory, with transportation costs to and from the factory paid by the owner.
  • Paragon may request that defective parts be returned to the factory for examination.
  • After factory review, Paragon may provide replacement parts with installation instructions, shipped postpaid to the owner.

The warranty on repaired or replaced parts is limited to the remaining, unexpired portion of the original warranty period.

Warranty Exclusions

The Paragon warranty does not cover damage or issues caused by:

  • Overfiring, including firing beyond the melting temperature of the material being fired, regardless of the cause.
  • Damage to ware, tools, kiln furniture, or anything inside the kiln caused by overfiring.
  • Allowing the kiln to exceed the maximum temperature shown on the kiln’s nameplate.
  • Abuse, neglect, freight damage, or improper storage.
  • Reduction firing or salt firing.
  • Improper electrical installation.
  • Using the kiln for purposes other than ceramics, glass, heat treating, or the purpose for which the kiln was intended.
  • Element burnout caused by contact with foreign materials.
  • The patented Dawson Kiln Sitter and/or Limit Timer manufactured by W.P. Dawson, Inc.

Original Purchaser Only

Warranty coverage applies only to the original purchaser. It does not transfer to future owners.

This warranty also does not cover replacement of parts that are considered expendable by nature.

Modifications & Unauthorized Changes

The warranty may be voided if the kiln is altered, modified, tampered with, or adversely affected by attaching any feature, device, or accessory without express written permission from Paragon Industries, L.P.

Freight Damage Is Not Warranty Damage

Damage caused during shipping or freight delivery is not treated as a warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery, take photos or video before unpacking, and report visible or concealed damage as quickly as possible.

How to Start a Warranty Claim

If you believe your Paragon kiln has a warranty-related issue, contact Peach State Pottery with your order information and a clear description of the issue. We will help review the situation and assist with the next steps.

A warranty claim should include:

  • Your name and contact information
  • Your order number or proof of purchase
  • The kiln model and serial number, if available
  • A description of the issue
  • Photos or videos showing the problem
  • The name and address of the dealer from whom the kiln was originally purchased

Any claim for warranty adjustment must include the name and address of the dealer from whom the kiln was originally purchased.

Limits of Warranty Coverage

Repair or replacement of defective parts fulfills Paragon’s warranty obligations. No other obligations or liabilities are assumed in connection with Paragon kilns, and Paragon does not authorize distributors or dealers to assume additional obligations or liabilities on its behalf.

There are no other warranties expressed or implied, including implied warranties of merchantability or fitness for a particular purpose. Paragon Industries, L.P. is not liable for loss of profits or indirect or consequential damages arising from defects in material or workmanship. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer.

Governing Law

This warranty agreement is made in the State of Texas. Its validity, construction, and all rights under it are governed by the laws of the State of Texas.

This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.

Need Help?

If you have questions about your Paragon kiln warranty, need help identifying your warranty period, or believe your kiln may need warranty service, please contact Peach State Pottery. We are happy to help guide you through the process.

Manuals

Visit this link to view all of Paragon's Kiln Manuals



CLICK HERE

Customers are saying

4.69 ★ (433)
Verified
Description
Paragon · Electric Kiln · Digital Jewelry & Small Craft Kiln Paragon SC3 Digital Kiln SC3 · 120V · 9.5"W × 9.5"D × 10"H · 0.25 Cu Ft · 2000°F Max The Paragon SC3 combines a compact 0.25 cubic foot chamber with a digital controller for precise firing of Art Clay Silver, PMC silver clays, decals, china paint, enameling, and glass fusing to 2000°F. Digital control enables fast firing cycles that complete projects in minutes rather than hours, dramatically improving workflow efficiency for jewelry artists, enamelers, and small-scale production. Plugs into any standard 120-volt household outlet with no special wiring required, making it ideal for home studios, classrooms, and mobile teaching seminars. Max Temperature2000°F Chamber Size0.25 Cu Ft Power Supply120V Standard Outlet Fast FiringMinutes, Not Hours What’s included Digital Controller Precise temperature management with programmable firing cycles for consistent results across jewelry, enameling, and glass applications 120V Standard Plug Plugs directly into household outlet—no electrician, no special wiring, ready to fire out of the box Compact Firing Chamber 0.25 cubic foot interior optimized for small-batch jewelry, PMC silver clay, decals, and enameling projects Kiln Furniture Includes firing shelves and posts for loading work inside the chamber Technical specifications ModelSC3 External Dimensions9.5" W × 9.5" D × 10" H Chamber Capacity0.25 Cubic Feet Maximum Temperature2000°F Voltage120V Power RequirementStandard household outlet Controller TypeDigital Primary ApplicationsArt Clay Silver, PMC silver clays, decals, china paint, enameling, glass fusing Made InUSA Warranty: One-year limited kiln warranty from Paragon. Must be registered within 30 days of delivery. Valid only through authorized dealers like Peach State Pottery. Optional accessories Kiln Furniture Set Additional shelves, posts, and stilts for expanded loading capacity and specialized firing configurations Kiln Wash Protective coating for shelves to prevent glass and glaze adhesion during firing Fiber Blanket Insulating blanket to wrap around kiln exterior for improved heat retention and energy efficiency Replacement Elements Spare heating elements for easy maintenance and extended kiln lifespan Common questions What can I fire in the SC3? The SC3 is designed for Art Clay Silver and PMC silver clays, decals, china paint, enameling on metal, and small glass fusing projects. The 2000°F maximum temperature is ideal for these applications. It's not suitable for traditional ceramics or pottery, which require higher temperatures (cone 5–10, or 2150°F–2380°F). Do I need an electrician to install this kiln? No. The SC3 plugs into any standard 120-volt household outlet. No special wiring, no electrician, no dedicated circuit required. This makes it perfect for home studios, classrooms, and mobile teaching environments where access to 240V power isn't available. How long does a typical firing take? The digital controller enables fast firing cycles that complete projects in minutes rather than hours. Exact time depends on the material and firing schedule—PMC silver clay can fire in as little as 10–30 minutes, while glass fusing may take longer. This is significantly faster than traditional ceramic kilns. What colors does the SC3 come in? Paragon kilns are typically available in standard industrial finishes. Contact Peach State Pottery to confirm current color options and availability for the SC3 model. Why buy from an authorized Paragon dealer? Paragon's one-year limited warranty is only valid when purchased through authorized dealers like Peach State Pottery. Unauthorized resellers (including some online marketplaces) cannot provide valid warranty coverage. Additionally, authorized dealers offer expert technical support, proper shipping/handling, and access to genuine Paragon replacement parts. Not sure if the SC3 is the right kiln for your studio? Our team can help you compare kiln models, confirm electrical requirements, and recommend the best setup for your jewelry, enameling, or glass work. Talk to an expert →
Shipping/Returns

Paragon Kilns Shipping & Returns

At Peach State Pottery, we want your Paragon kiln delivery experience to be as smooth and stress-free as possible. Paragon ships thousands of units each year, with only a small percentage experiencing freight issues. Understanding how freight delivery works will help ensure your kiln arrives safely and that you are prepared when it arrives.

Because many Paragon kilns are heavy, fragile, and shipped by freight carrier, it is important to understand the delivery process before your order arrives.

Shipping & Delivery

Small Paragon Kilns

Smaller Paragon kilns are generally shipped by FedEx or UPS, making delivery simple and convenient.

For your protection, Paragon requires a signature upon delivery. This gives you a moment to inspect the package before accepting it and helps ensure any visible issues are addressed right away.

Medium & Large Paragon Kilns

Medium and large Paragon kilns are delivered by commercial freight to the curbside or front of your driveway.

Standard freight delivery does not include:

  • Uncrating
  • Carrying the kiln inside
  • Placement in your studio, garage, home, or workspace
  • Setup or installation

Residential deliveries usually require liftgate service, which must be requested at the time of order. If liftgate service is not included, the customer will need access to a forklift, loading dock, or similar equipment to unload the pallet from the truck.

Access & Delivery Challenges

Please contact us before ordering if your delivery location has possible access issues, such as:

  • Gravel or dirt roads
  • Steep driveways
  • Narrow streets
  • Low-hanging trees or low clearances
  • Limited truck access
  • Rural or hard-to-reach delivery locations

Depending on your situation, possible options may include meeting the truck nearby, picking up the kiln at the freight terminal, or requesting delivery with a smaller box truck when available.

Unloading Your Kiln

Once your kiln arrives, the customer is responsible for moving the kiln from the delivery point to its final location unless a separate moving or installation service has been arranged.

Hire a Local Moving or Package-Handling Service

Many customers choose to hire a local moving or package-handling service experienced with heavy equipment. These teams can help off-load the crate and move the kiln into your workspace for an additional fee.

This option is especially helpful for larger kilns, tight spaces, or customers who do not have the proper unloading equipment available.

Unload the Kiln Yourself

If you prefer to handle unloading yourself, make sure you have the proper equipment and enough help available. Depending on the kiln size and weight, this may require a pallet jack, dolly, forklift, loading dock, or similar equipment.

Planning ahead before delivery helps make the unloading process safer and smoother.

Inspecting Your Shipment

All Paragon shipments are FOB origin, meaning ownership transfers when the kiln leaves Paragon’s facility. Inspection upon delivery is essential.

Please inspect your shipment carefully before signing for delivery.

If There Is Minor Visible Damage

  • Note the damage on the delivery paperwork before signing.
  • Take clear photos of the packaging and any visible damage.
  • Accept the shipment if the damage appears minor.
  • Inspect the kiln immediately after unpacking.
  • Contact Peach State Pottery as soon as possible.

If There Is Severe Visible Damage

  • Refuse the shipment if the damage appears severe.
  • Take detailed photos before refusal.
  • Contact Peach State Pottery right away.

If You Discover Concealed Damage

Concealed damage is damage discovered after the kiln has been unpacked.

  • Notify the carrier and Peach State Pottery as soon as possible.
  • Keep all packaging materials.
  • Take detailed photos and/or video.
  • Report the issue within 5 days of delivery.

Photo & Video Documentation

Before opening the crate or box, take clear photos or video of the packaging from all sides.

Continue documenting as you unpack, especially if you notice broken crate boards, crushed packaging, holes in the box, visible impact marks, or any visible damage to the kiln or accessories.

This documentation is essential to help support a freight claim if damage is discovered.

If a claim is needed, documentation may include the carrier’s claim form, bill of lading, Paragon invoice, freight bill, inspection report, photos, videos, and repair estimate.

Returns & Exchanges

Paragon kilns are specialty products, and many models may be made to order, custom, or freight-shipped. Please review the return policy carefully before purchasing.

Return Eligibility

To be eligible for a non-warranty return:

  • The return or replacement request must be initiated within 30 days of the delivery date.
  • The kiln must be unused.
  • The kiln must be in original condition.
  • The kiln must be returned in its original packaging.
  • A Return Merchandise Authorization, or RMA, must be approved before the kiln is shipped back.

Please do not ship any kiln back without first receiving return authorization.

Restocking Fee

Non-warranty returns are subject to a 25% restocking fee.

Original shipping costs are not credited or refunded. Return shipping is the customer’s responsibility unless otherwise stated under an approved warranty claim.

Return Process

To start a return, contact Peach State Pottery with your order information and reason for return. We will help coordinate the next steps.

  1. Request return authorization.
  2. Wait for RMA approval before shipping anything back.
  3. Repackage the kiln carefully in its original packaging.
  4. Ship the kiln prepaid and insured to the designated return address.
  5. The kiln will be inspected after arrival to confirm it is in acceptable condition.
  6. If approved, your refund or credit will be processed.

Refund approval depends on the kiln arriving unused, in original condition, and properly packaged.

Custom & Special-Order Products

Custom or special-order Paragon kilns are not eligible for return unless covered by an approved warranty claim.

Refunds

Once your return is received and inspected, you will be notified whether your refund has been approved or rejected.

If approved, the refund will be issued back to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued.

Late or Missing Refunds

If your refund has been approved but has not appeared yet, please check your bank or credit card statement, contact your card issuer or bank, and then contact Peach State Pottery if you still need help.

Sale, Promotional, and Scratch & Dent Items

Only regular-priced items may be eligible for refund.

Sale items, promotional products, and Scratch & Dent products are not refundable.

Exchanges

Exchanges are only available for items that are defective or damaged. If your kiln arrives damaged or you believe there is a defect, contact Peach State Pottery as soon as possible so we can help determine the next step.

Need Help?

If you have questions before ordering, during delivery, or after your Paragon kiln arrives, please contact Peach State Pottery. We are happy to help you understand shipping options, delivery requirements, liftgate needs, damage claims, returns, and exchanges.

Email: sales@peachstatepottery.com
Phone: 470-264-3563

Why Buy From Us?

Why Shop with Peach State Pottery?

We’re passionate about helping potters succeed — from hobbyists to professionals. Here’s why makers choose us:

  • Expert Guidance — Our team helps you choose the right kiln for your space, power, and firing needs.
  • Transparent Pricing & Free Shipping — What you see is what you pay. Free standard shipping to the contiguous U.S. with no hidden fees.
  • Flexible Policies — Generous returns, including the manufacturer’s recommended first test firing.
  • Dedicated Support — Real people ready to assist with lead times, delivery, troubleshooting, and warranty questions.
  • Built to Last — We focus on quality equipment that supports your long-term pottery journey.

Warranty & Product Support

We stand behind every kiln and piece of equipment we sell. Most products include the manufacturer’s standard warranty covering defects in materials and workmanship.

If you receive a damaged or defective item, note it at delivery and email clear photos to sales@peachstatepottery.com the same day. We’ll handle replacement or repair at no cost to you and cover return shipping for approved claims.

Please retain all original packaging until the issue is resolved.

Manufacturer’s Recommended First Firing is allowed without affecting your return eligibility, as long as the kiln is returned in excellent, like-new condition with all original parts and packaging.

Have questions? Reach out anytime at sales@peachstatepottery.com.

Warranty

Paragon Kilns Warranty

Paragon kilns are warranted by Paragon Industries, L.P. to the original purchaser against defects in workmanship, subject to the warranty periods and exclusions listed below. The warranty period begins from the date the kiln ships from the Paragon factory, unless the original purchase date from an authorized Paragon distributor or dealer can be established.

This warranty is provided by Paragon Industries, L.P. Peach State Pottery is here to help customers understand warranty coverage and assist with the process if warranty service is needed.

Warranty Periods

Warranty coverage varies by kiln model, series, controller, and component type.

Product / Component Warranty Period
QuickFire kilns 3 months
BlueBirds, HT-Series, Home Artist, FiberFuse-16, J-Series, KM-Series, SC-Series, and Vulcan kilns 1 year
Vulcan elements Not warranted
Kilns rated above 2300°F, except Dragon, Iguana, and Viking models 1 year
TNF 2 portable control boxes 2 years
GF, GL, and Fusion series kilns rated 2000°F or lower 2 years
Other kilns not listed above with a maximum temperature rating of 2300°F or lower 2 years
Sentry 12-key controller 2 1/2 years
Sentry Xpress 3-key controller on a new kiln Length of the new kiln warranty
Sentry Xpress 3-key replacement controller for older kilns 1 year
Sentinel SmartTouch controller 2 1/2 years
Sentinel TouchXpress controller 2 1/2 years
Dragon, Super Dragon, Iguana, and Viking kilns 2 years
S-Type thermocouple and APM elements on Dragon, Super Dragon, Iguana, and Viking models 2 years
Standard elements on Dragon, Super Dragon, Iguana, and Viking models 6 months
Sentry controller on Dragon, Super Dragon, Iguana, and Viking models 2 1/2 years
Type-K thermocouple on Dragon, Iguana, and Viking models Not warranted

These warranty periods apply unless otherwise agreed to in writing by Paragon Industries, L.P.

What the Warranty Covers

During the applicable warranty period, Paragon Industries, L.P. will repair or replace parts that become defective under normal and proper use, provided the kiln has not been subjected to misuse, improper installation, freight damage, modification, or any of the exclusions listed in this policy.

At Paragon’s discretion, warranty service may be handled in one of the following ways:

  • Paragon may furnish and install replacement parts at the factory, with transportation costs to and from the factory paid by the owner.
  • Paragon may request that defective parts be returned to the factory for examination.
  • After factory review, Paragon may provide replacement parts with installation instructions, shipped postpaid to the owner.

The warranty on repaired or replaced parts is limited to the remaining, unexpired portion of the original warranty period.

Warranty Exclusions

The Paragon warranty does not cover damage or issues caused by:

  • Overfiring, including firing beyond the melting temperature of the material being fired, regardless of the cause.
  • Damage to ware, tools, kiln furniture, or anything inside the kiln caused by overfiring.
  • Allowing the kiln to exceed the maximum temperature shown on the kiln’s nameplate.
  • Abuse, neglect, freight damage, or improper storage.
  • Reduction firing or salt firing.
  • Improper electrical installation.
  • Using the kiln for purposes other than ceramics, glass, heat treating, or the purpose for which the kiln was intended.
  • Element burnout caused by contact with foreign materials.
  • The patented Dawson Kiln Sitter and/or Limit Timer manufactured by W.P. Dawson, Inc.

Original Purchaser Only

Warranty coverage applies only to the original purchaser. It does not transfer to future owners.

This warranty also does not cover replacement of parts that are considered expendable by nature.

Modifications & Unauthorized Changes

The warranty may be voided if the kiln is altered, modified, tampered with, or adversely affected by attaching any feature, device, or accessory without express written permission from Paragon Industries, L.P.

Freight Damage Is Not Warranty Damage

Damage caused during shipping or freight delivery is not treated as a warranty defect. Freight damage must be documented at delivery and handled through the freight claim process.

Please inspect your shipment carefully before signing for delivery, take photos or video before unpacking, and report visible or concealed damage as quickly as possible.

How to Start a Warranty Claim

If you believe your Paragon kiln has a warranty-related issue, contact Peach State Pottery with your order information and a clear description of the issue. We will help review the situation and assist with the next steps.

A warranty claim should include:

  • Your name and contact information
  • Your order number or proof of purchase
  • The kiln model and serial number, if available
  • A description of the issue
  • Photos or videos showing the problem
  • The name and address of the dealer from whom the kiln was originally purchased

Any claim for warranty adjustment must include the name and address of the dealer from whom the kiln was originally purchased.

Limits of Warranty Coverage

Repair or replacement of defective parts fulfills Paragon’s warranty obligations. No other obligations or liabilities are assumed in connection with Paragon kilns, and Paragon does not authorize distributors or dealers to assume additional obligations or liabilities on its behalf.

There are no other warranties expressed or implied, including implied warranties of merchantability or fitness for a particular purpose. Paragon Industries, L.P. is not liable for loss of profits or indirect or consequential damages arising from defects in material or workmanship. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to every customer.

Governing Law

This warranty agreement is made in the State of Texas. Its validity, construction, and all rights under it are governed by the laws of the State of Texas.

This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.

Need Help?

If you have questions about your Paragon kiln warranty, need help identifying your warranty period, or believe your kiln may need warranty service, please contact Peach State Pottery. We are happy to help guide you through the process.

Manuals

Visit this link to view all of Paragon's Kiln Manuals



CLICK HERE